A group of obnoxious and impolite staff immediately targeted my mom, a hijabi, as soon as they saw our family of five. They started pointing out that her style of hijab wasn’t allowed. After we responded and adjusted her look to match their perception, they stopped us just before entering the dining hall and turned to my youngest teen brother, saying ‘No’ to his hoodie! This was such an unprofessional attitude. What’s worse is that we were really excited about the experience, but the behavior of the manager was outright racist. When my dad confronted him, insisting that my brother should not be excluded, the manager literally said, 'No, you can leave.' It’s ironic that they position themselves as a ‘modern, artistic Russian restaurant’ while acting like medieval savages. Not to mention, they clearly lack understanding of other cultures and fail to emphasize the importance of a polite and welcoming staff, especially the manager himself."

Mutahhar Kuran

Level 3 Local Expert

Несмотря на бронирование, нас не пустили. Людей в платках нельзя пускать! Какое жалкое и позорное руководство!! Я бы даже не подошла к нему… (Despite making a reservation, we were not allowed in. People with headscarves should not be allowed in! What a pathetic and disgraceful management!! I would not even go in front of it…)

J Obaid

Level 3 Local Expert

Very bad experience We made a reservation for seven people at 9:30, and we arrived early, and they did not let us into the table until after waiting more than 40 minutes. There was no table for us! The employee told us that five people would be seated at one table and two people at another table! Or we will put you in a private room and you will pay 33 thousand! After a lot of discussion and waiting, they put us at a very small table that I don't think could fit the dishes A disappointing experience. I do not recommend the place رساله مهمه للعرب وجدت كثير من المشاكل عند البوابه بخصوص الملابس اخوي اضطر يفصخ الهودي حقه وفصخونا البالطوات تجهزو مع ان المكان كله عرب بس مو عارفه ليه كذا الخدمه اغلبهم حاحزين وينتظرون

Turandot

Add photo or video

Menu

Address

Contacts

Business hours

Directions

Features

Similar places nearby

3820 reviews