Terrible attitude towards his clients, the Director behaves disgustingly.
The turbine broke down , we transferred it to this service living 250 km away. As soon as they accepted it, they immediately asked to transfer money for the work, although no work was done. ✔ OK, time passes, they unsubscribe that it is ready, and on May 26th they told us that they had given it to the courier to send back. On Friday, wait. We asked them to send us a receipt, or the barcode of the shipment, in order to track it and pick it up as soon as possible, since the car has been disassembled for a week, I wanted to do everything as soon as possible. There is no parcel on Friday..... There is no package on Saturday. By calling the DIRECTOR of this service, we wanted to clarify what is with the parcel, because it is not there. For which they were sent by direct text over the phone. The person does not know us personally, but he allows us to Poke, and offensively communicate. Time passes, ... we get a call from the master himself who made our part. He apologizes 100,500 times and here we find out that our part is still with them. As he told us, the courier picked up and sent it on Thursday, but indicated the wrong recipient's address, and the parcel came back to their service. It's complete nonsense. Question: how long would she have been lying there if we had not started to find out where she was ...... The administration did not call back, did not inform, did not specify the correct address for sending. Today is Sunday the 29th.... and it hasn't reached us yet.... It is a pity that we live so far away, but at the first opportunity, as soon as we are in Minsk, we will definitely PERSONALLY stop by to meet this DIRECTOR. Advice from us: do not contact this office. You will lose a lot of nerves and time. Warm Greetings TO THE DIRECTOR. YOU NEED TO BE RESPONSIBLE FOR YOUR WORDS.....