Rooms were okay, reception staff cooperative. Food tasted good, but restaurant staff were not cooperative, probably due to language barrier, and also they were not trained to deal with dynamic changes in the situation. Often, the restaurant had no billing clerk. Waiters were not bothered to take accurate orders and avoided any eye contact or other forms of communication. Clear lacking of empathy felt by waiters and restaurant staff.
A wonderful hotel! We stayed with the family for a few days, everything was very pleasant. With affordable prices and no renovation, the room was clean and cozy. Convenient location (city center), good service, polite and helpful staff. There is a restaurant in the hotel complex, the food is delicious, and food can be ordered in the room. There are additional services: a relaxation center, laundry, which significantly improve the living conditions. Within walking distance, there is a store with products of its own production (confectionery, bakery products, various salads, etc.) In general, I liked everything, I recommend it to everyone who is planning a trip to Gomel. We would like to thank the staff of the Gomelturist hotel complex for their hospitality.
We would like to thank the hotel staff. I would like to note that everyone is very friendly and polite, so an atmosphere of good rest and good mood is created. The rooms are clean, comfortable, and warm. Delicious breakfasts. We have already been here twice, we hope to come again! Thanks a lot to everyone!