Excellent travel agency . A wide range of tourist destinations for family holidays. The staff is helpful , polite and kind . Thank you super much for your help in choosing a vacation in Hurghada, Egypt.
Many thanks to Anastasia for organizing our vacation in Turkey!!! Thanks to this lovely girl, our first vacation left only pleasant impressions and positive emotions! Thank you to her for her patience, tact, professionalism and for always being in touch, helping and answering any questions until returning home!I really hope that this holiday was not our last and we will be happy to cooperate with Smarttravel and, in particular, with Anastasia!
It's good at home, but it's better in Dubai!
Thanks to the work of the Smart Trevel agency, we were able to fly to the city of the future in a cool and inexpensive way (which is extremely difficult in modern realities).
It is clear that the employees love their work and approach each client with a soul. They helped to find a way out of a difficult situation at the airport and "were there" for the whole trip.
I will fly only with you!
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Many thanks to the managers Anastasia and Alina for the selection of tours. We have already flown from this travel agency 4 times and were satisfied each time. The tours were selected taking into account all wishes. The girls are real professionals! Thank you very much for pleasant communication, attentiveness and well-chosen tours!
Many thanks to Smarttravel agency and Anastasia personally!We cooperated the second time, everything is fine.Anastasia offered excellent vacation options in Alanya on the dates we need.She was always in touch with us, reminding us of our actions.The rest was a great success!
I contacted Smarttravel in early June, the girls are very pleasant, good service. I'm a very picky tourist, but they were able to find me a hotel. I have just returned from vacation, we had a great rest, the girls took into account all our wishes, and told us a lot of additional information.
Your work is 100% done, so now we are regular customers.
We have been vacationing with SmartTravel since 2020, visiting three countries. Anastasia and Elizoveta's managers always managed to find what we needed! We were always happy with the rest (we were on the beach for 4-6 days out of 11). I recommend it!
Thanks to the Smarttravel agency for the rest, and many thanks to Anastasia for her professionalism in organizing a tour to Sharm el-Sheikh. In the next round again with you)))
Great agency! This is not the first time I have applied for a vacation (this time I rested in Dubai, previously I flew to Turkey and Cuba from them), they tell me all the tricks of the country's vacation and select high-quality hotel options. Girls, I wish prosperity to the agency!
We decided to take a vacation in two weeks, agent Anastasia Anatskaya picked up a simply magnificent hotel, which we have been missing for two years, we will go there with great pleasure)
We only contact Smarttravel, a selection of tours, on a budget, always keep in touch, I recommend
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Беларус
Level 5 Local Expert
September 1, 2023
Just getting high!!! Thanks 1000% to the girls for the tour for the first time in Egypt in Hurghada and immediately into a fairy tale! Everything is super, and yesterday we went on a coral reef excursion in the open sea with dolphins, just a fairy tale! Thanks
Great company, friendly staff, we fly from them to Turkey every year, do not believe the bad reviews, go to the profiles of these people and you will understand that they write bad reviews to all companies.
They take a long time to respond to requests. They promise to do it right now and forget about you until you remind them again. What kind of feedback there will be at the resort is anyone's guess.
Perhaps, under normal circumstances, they resell tours well, smiling. But in case of some kind of emergency, they will assure you that the money will be returned only later. Do not be fooled by persuasion, you can immediately file a lawsuit. No one will offer you any alternatives. When you put a pile of money on the table, the director automatically considers this money his own. Probably, if nothing happens, you will safely visit the place you paid for, if there is some kind of "force majeure", either say goodbye to the money or go to court.
Everything is fine until you pay the money. Our tour operator canceled a tour to Egypt in March without a refund, so we had to sue the company for a refund of $ 2,200. The trial lasted 3 months, if you have time, nerves, and you want to stay without a trip, go to this company.
I flew from the company on NG to Egypt. Please DO NOT OFFER this hotel TO ANYONE. For $600 for 7 nights, it's darkness. Why don't you give full information about your upcoming vacation (food features, all-inclusive systems, service ?!?!?? ) in this particular hotel????? Tivoli, Sharm el Sheikh