Disgusting work of employees in Bishkek offices!
Everyone is lazy, no one wants to help figure out whether it is possible to transport an animal (parrot) in the cabin of an airplane.
No one takes phones, they don't know shit in the office, they ask to write to the mail. There is always different information by e-mail: then "yes, of course, you can easily transport a parrot", then "no, in no case can you carry such a parrot".
The request to send a request to the airline's office in the country to which the flight is planned is answered in such a way that it is immediately clear: employees are simply lazy! Disgusting service!
It is not clear why this office was opened at all. There is just a building , the office staff does not work at all, it is not really possible to get through at all . They shame a company like Turkish Airlines. It is impossible to get through even to the airport , it is impossible to get through to any offices . Much to my regret and shame, only the name of the company remains. There is no service .Shame.
Hello!My daughter flew on January 5, 2023 at 3.30 to Cambridge, England via Turkey.At the Turkish airport, because of illiterate people, she missed her flight, they bought her a ticket to London at a very high price.She was told that her luggage had already left on her flight and she would pick them up on arrival.It turned out that the luggage had remained at the Turkish airport and had not yet arrived.‼️Take urgent measures‼️my child has not been able to receive his luggage for the second week.She sent them a photo of the ticket, they promised to bring it to her on the first flight, but there is no answer.Two suitcases: a large grey one and a small black one‼️❗️
It is better to read all the flight instructions of Turkish Airlines on the airline's website. There are specialists of the wrong level for the content here.