Due to the Airline's fault, the flight from Antalya to Istanbul was delayed. In Istanbul, we had a transfer to Moscow. My 2 children and other tourists and I lay for almost a kilometer along the Istanbul airport, no one met us, did not explain what to do in such a situation, I am generally silent about Apologies. As a result, we changed our flight tickets (after) 7 hours - without hotel accommodation, without compensation for food, without any compensation at all!!!! I am very disappointed. I will write wherever I can about this case!

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ece i.

Level 4 Local Expert

My dear company 🎈

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Turkish Airlines Operation Center

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