I didn't use this provider for a while, but the manager called me and offered me some discounts, since I had been a subscriber for more than 8 years, it was inconvenient for me to talk and I declined the offer. In the morning I decided to call and clarify what kind of discounts, a girl, Daria or Dilara, picked up the phone, I ask about discounts, that the manager called, etc., I do not have time to finish, she interrupts me, says that she is not a manager and cannot advise, I understand this perfectly well, and just wanted to explain why I am calling and maybe she'll switch me to the right person?! to which she flatly refuses to switch, I ask about the senior on shift, which she also refused, i.e. there is no senior on shift, there is no manager, she does not know about any discounts and offers, she also did not want to switch to another operator, they say, call again if you need another operator.
What a rotten provider was, it remained that way, so they also recruited the same people.
The Internet is very bad, the operator is terrible, and even they don't know what the conversation is, even the TV is terrible
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Лоол🤗🤣😂
Level 3 Local Expert
November 30, 2024
The Internet is not working, we will fix it soon and there are no results from you, you only know how to use excuses from now on, you cannot be reached as you have problems... You need to look for another provider and pull all your friends after you, especially now out of many ........not one star does not deserve TURON
I have not seen a worse Internet provider like here. Everything used to be fine, but now every 15-60 minutes the Internet turns off for a while, there is no stability, the declared speed is also complete garbage, I do not advise anyone
The branch itself is good, but the attitude towards Turon as a whole is not clear. Why sell cable TV, digital, if you need to buy a box or a card for it?
It's not easier to broadcast the figure over cable, they will pay anyway. Moreover, the trends are already moving towards watching television not via cable, but via the Internet.
I connected turon 2021 in November, everything was fine for the first 2 months, I know that I have a weak router, because of this I didn't say anything about speed, I connected the cable itself to my laptop and the speed corresponded to my tariff, I live in the city of Samarkand, the last 5 days terrible just TERRIBLE Wi-Fi is horror in a word, I want to swear out loud, from 24 to 28 Wi-Fi is turned off for 8-10 hours throughout the house! And I don't live in the area, I almost live next to their branch, they called 3-4 times a day, only I still called the neighbors, the first two days they said that we had no light, the rest of the days they say that there was a breakdown, we had light all these days, an interesting breakdown, every day turns off at 9 and 7-8 It turns on, strangely enough, we passed the touron company only once, only ONCE in five days! And then after half an hour it stopped working, I understand where I live, but I advise you not to connect this ........... but unfortunately I can't advise anything because all providers are terrible, somehow, and there is only one patient working in the call center, who tolerate everything and can't say anything intelligible
The most disgusting Internet, zero customer care. There is no more Internet than there is. After calling the line, I was informed that a specialist could arrive within 3 days for an additional fee. You must eliminate all your joints on the day of application, immediately and for FREE! And you have to pay me, not me, because the service was not provided in full. It's a complete disgrace, I'm breaking the contract
Good afternoon, dear Turon Telecom management, when staff training is being conducted, please do not deceive customers (the application was accepted on December 8, 2022, then they say we will do it, then they say no line. Then we say okay, we will cooperate with another provider, no, everyone found the line and then (ana mana) karochi is being deceived until today, I will leave a very bad assessment of where on which organization I have a tour I change to another provider.....
I use the CHEKSIZ 200.000 sum/month tariff.
During the daytime and at night, there are delays and disconnections. This interferes with comfortable work and rest, because online monitoring of IT service metrics is interrupted at work, noticeable lags occur in online games, and when watching high-resolution videos, you have to wait for the download.
It's terrible, I can't put it into words right now. The first month the Internet worked fine, but the next months it was hell low speed once they came and said that we had changed the old router. No changes and today I'm calling the operator offered to send the masters , but it turned out that if they find the reason with us, the call will be paid and I imagine how they will come tomorrow and say that the reason is in the router and they will ask for money, they are always right, you can't order anything, it's just a paid service, I don't advise anyone
Felial itself is not bad, you can always pay quickly without defending the queue, but the provider itself has deteriorated.the Internet is very slow and constantly hangs.Dear turontelecom, please fix it, I would not like to change the provider.
In this office of the Internet provider, you will be able to pay for the Internet and digital television provided by Turon telecom. There are 2 windows inside the office. One serves as a cash register for accepting payments, and the second window is reserved for user requests regarding connection or solving various problems (poor Internet speed, lack of Internet access, etc.).
There is a payment terminal outside, with which you can make payments without queues at the internal cash register, or in the evening (after 18:00 when the office itself is closed).
It's just a hell of an Internet connection. It can't even be called the Internet. Well, it just doesn't exist. It turns off all the time. Constantly. If you want to stress out, please come here. It's a hell of a hell, even in hell the Internet catches me, it seems. I do not understand, is it really so difficult to give the consumer the Internet, it is in their best interests to keep the "service " at the level. It feels like the directors of Turon or those who came up with this don't need money from users. OK, no need, don't take it on why start all this. And to the operators on the hotline, in my opinion, people pour so many nasty things into their ears. This is to imagine brrr.
In general, what I want to say. Run away from here and do not connect the TURON if your nerves are dear to you. All the best!
If it were possible, I would give 0.1 star (just for the fact that the Internet sometimes appears). For those who read this post and are thinking about signing a contract with Turon, I advise you not to waste your nerves and go to another provider. The Internet is not working. It's not Turon's, it's something wrong with you. For example, something with the router. They changed the router to a trace.a day, and the Internet is still not working. And this is your cable. We changed the cable and the Internet was slow and remains so. It's not our problem, it's yours. Favorite words of any operator
The service is at the highest level, the services are not expensive, you can always get through to their number and they also have a CRF line everywhere, saying how your global capabilities come out on our tuner
One of the best providers in the country! There were no problems from month to month, the speed never dropped and there were no network outages! There was even a network in lockdown! The router really didn't work, but it's my fault! I advise you from the bottom of my heart!
He tries to be the best Internet provider, but it's not his fate yet. But compared to other providers, it is still the best in the field of support, and so the channels are constantly clogged. Something is better than nothing.
We have been using it at home and in the office for about 2 years. We are now abandoning their services and changing the provider. From 20:00 to 00:00, the speed is terribly slow. If several devices are connected, it is impossible to use them. This has never happened before.
The provider sucks. Buggy communication, inadequate technical support. By connecting a new user, they disconnect the one already using this misunderstanding
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Коста О Генри
Level 13 Local Expert
August 12, 2022
A user with many years of experience, the Internet has become bad in the last 3-4 years, it is not possible to get through to either the city office or the district
office. The phone number 71 252 74 77 can be called for hours there is a PBX and calls are reset automatically...I DO NOT RECOMMEND IT
It's constantly shutting down, I'll get in touch with the operator. The phone is always busy, apparently all subscribers are calling at once for the same problem. And if you get through, the same excuse is an accident on the line. The tariffs are expensive, the quality of the Internet does not match its price.
The tariffs are very expensive, and the Internet speed sucks!
(The tariff was activated for 585,000 soums)
Employees are not trained, treats customers inadequately and dishonestly!
( feudalism )
We have been subscribers of the provider since the first days of its foundation for 7 years, for the last 2 years these are eternal problems and sagging speeds, we switched to Uztelecom-this is heaven and earth with guaranteed speed.
The Internet often disappears, there are pings. If it is impossible to make a payment via PayPal (and this happens). Then you need to look for either the turon terminal, or go to the office. There is no such service in regular terminals. It is very inconvenient, especially when you work from home, and there is not much time to leave.
The Internet is not stable, the operators are all like robots, they say the same thing, your router is bad, but everything is OK with the Internet
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Anonymous review
May 8, 2020
Tuponoso Telecom is a very advanced company, everyone competently approaches their work and treats their clients carefully. I also want to call them to connect the digital channel.
I use the Internet of this provider everything is super.
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Шухрат Шухрат
Level 3 Local Expert
June 8, 2021
The Internet is terrible!
The Internet is constantly disappearing, especially in the evening.
From the very beginning, the Internet has been working intermittently.
And even now it doesn't work.
I have to use the mobile Internet.
Tell me which provider is better to connect to in Yunusabad.
I don't know about the others, but Turon has the highest quality cable TV. Without disconnection and interference. (20,000 soums for the standard tariff) The place of payment is also working fine