Tvoj velik
67 reviews
August 29
To begin with, I want to write that when choosing a bike for a child, while we were walking around the store, not a single store employee came up to us, secondly, when we chose, they tried to persuade us to buy a bike much more expensive than the cost they chose, thirdly, the store staff were completely unpleasant guys, just from the points so to speak, well and finally, the bike broke down a month after purchase, when contacting the warranty account, we were told that it was all for a fee, even to just serve it, although when buying, we did not hear a word about the warranty, it was like we wanted something, bought and saw that it was necessary to service this bike on certain deadlines, NOT A WORD. One of the pieces, the PRICE
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September 4
Do not rely on the competence of the "specialists" of this store, I addressed the problem of squeaking brakes and shifting gears: the chain jumped on the front sprocket every other time and is very problematic. The bike's mileage is no more than 200 km. in normal gentle operation. They said that it was necessary to change the chain and the sprocket, respectively, after the replacement, the problem remained the same. They advised me to hold the shift lever longer and that's the whole question. And which one did you change then? The brakes are the same story: the consultant said that they actually creak too, and this is normal. Darkness, lack of competence and lack of professionalism!
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June 14
A huge, great store. The choice of bicycles is very large, you can drive and try it in practice. And we also got an excellent consultant, Artem. I picked up the bike taking into account our wishes. The best bike shop in Brest for sure. Keep it up.
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July 13
A good store, there is plenty to choose from. We bought a running bike for a child there. The consultant told me everything. Mom took a bike right there, she was also happy.
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January 8
A great store, a lot of all kinds of goods, things and spare parts. The staff is good, the consultant understands bicycles, the interior is beautiful. I advise you for the future: make it so that you can order goods. Then it will be perfect.
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3
April 18
A big and good store. The staff is friendly. You can ride a bike on the spot (test drive), the area allows. The prices are not small but reasonable. The choice is decent.
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April 24
Choose any store, but not your own. I had two criteria for choosing wheel size 29, frame size 17-20. According to these simple parameters, we were able to pick up only one bike, however, it turned out to be scratched. Regarding communication in Viber, this is a separate story. Employees do not own the assortment. They're sniffing leftovers that they wouldn't have bought themselves. Advertising is everywhere, but in fact the store is about nothing.
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February 29
Friendly staff, but not intrusive. A large selection of electric bicycles. I bought an el.vel. 21kg there. 27 wheels, satisfied. I brought it several times for adjustment, but they didn't take the money. The prices, I don't know, seemed competitive. In 2021-2022 there was a different staff, now it is better.
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3
February 29
A large store with an interesting interior and pleasant staff, prices are fair, some services are free, there are bicycles and bicycle supplies for both adults and children
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July 15
A good store with very competent consultants who know the assortment
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August 2
We were looking for one thing in the store, they said that what we are looking for does not exist. On the website, they turned out to have a reasonable question about the competence of sales consultants
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February 12
A hefty store, with a huge selection of bicycles, spare parts and accessories. And a test drive can be carried out right inside, which is especially convenient in bad weather
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May 18
Super service! I stopped by several times, then pump up the wheels, then tighten the bolt, the guys did everything themselves, respect, never refused, gave advice on bike care and repair! And they didn't even tell me to pay. Handsome 10 stars!
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September 26
the staff is excellent, the prices are better than in most other bike shops in Brest, I am satisfied
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April 21
The store is good, but the staff should not be trusted, trying to sell what is more expensive. We were persuaded to buy a large adult bicycle for a child, now he does not ride. It is worth coming there only to buy if you know exactly what kind of bike you need, do not believe the sellers!
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3
August 6, 2023
I do not recommend it!!!
The Client wrote everything about the store, I will add about the workshop.
07/29/23 the wheel was given up to fix the "eight". The deadline for the receipt 03.08.23 is 5 (FIVE?!) Days?!!! They explained the increased workload.
The work was not completed on time. 05.08.23, according to the employee: "Bicycles are our priority. When we do (a wave of the hand towards the queue of 10-12 bicycles), we will take care of the wheel."
And by the way, there are a lot of wheels....a dozen already!!!
Well, they sent another workshop to look for...
And now the question!
1. Why make commitments if you are unable to fulfill them?
2. Why does the "receptionist" not warn that bicycle maintenance is done in the first place, but explains the increased deadlines with a "live queue"?
3. Can I call the client if you disrupt the repair deadlines?
In general, the management has something to puzzle over. And for future customers, there are other shops in Brest selling bicycles and spare parts for them...
Antirespectum! It's a pity that there are no minus 5 stars!!! Although they communicated politely...
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February 19
Responsive staff. I have applied several times. They always help, immediately pay attention, pick up a tool and start twisting, making. It's really winter now, but anyway, yesterday I left a message today they call - take it ready. Thanks
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September 6
probably the largest bike shop in the city. the consultants are polite, surprisingly they say the right things. the choice is good, but not very large accessories for them. the rear derailleur had to be ordered
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June 4, 2023
I DON'T RECOMMEND THE STORE!!!
1. You will be deceived
2. Bike maintenance is terrible!!!
3. They will not provide documentation on bike maintenance
I'll explain why. I handed over three bicycles for maintenance. The service was just terrible. No one even approached the bicycles. I drove the bike in excellent condition. They were given away after the service in a dirty condition. It seems that they rode bicycles. And this is the most maximum maintenance service. The bike that was serviced is a standard package. They didn't fit the bike at all. I just stood the bike for a week. The bike was given dirty scratches on the frame in places. If the director is interested in promoting the co-operation of the store. I recommend reading the comment. I will advertise this store as much as possible as the most terrible store in the city.
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May 31
I'm not happy. I ordered a bike for my son. I arrived, I registered it. I tell everyone the chain is sagging. The masters said it was fine. I brought him home, my son sat down, the chain flew off immediately. I'll take you back tomorrow. I will leave a complaint about the service.
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May 20, 2022
I have been to the store several times and the impression remained very contradictory. I'll start with a good one: a large store, cool design, a good selection of bicycles and accessories. I bought a bag for a bike and was satisfied - the consultant came over and helped me put it on, told me everything.
Then I gave the bike to the full for 100 rubles. I took it quickly - I was in a hurry. During the ride, I found that the tires did not really pump up, the problem that was with the wrong geometry of the wheel was eliminated like this (in the photo) - they tightened the bolt so that the washer burst.
I ride a bike regularly, but I don't have time to figure out how to fix it - it seems to me that's what it is for - you pay money and they serve you - like in any other field. Everyone should mind their own business. But with such repairs, it's probably better to do everything yourself.
I am very unhappy and I would not recommend paying such money to anyone for anything.
P.S at first I didn't want to complain, because you can't prove anything anymore - you had to go to the store, but you never know if you want more customers (our city is cycling). So you will know why there are fewer of them. Work on the service - I may come by in a year.
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May 27, 2023
They suggested everything you need.
We picked up the spare parts and told you how to do everything right. There is a complete preparation of your bike. Thank you for the advice and quality service.
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May 29, 2023
A good store with a large selection of bicycles and accessories for them. The staff is polite, they will help with the choice. The only downside is that there is no parking nearby.
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September 18, 2023
The conditions for buying a bike are just terrible.
What does it mean that the warranty disappears if you do not service the bike (get ready) for a FEE in your store?! Are you completely arrogant there?!
Not only do they charge almost 2 times the prices for bicycles, but they also want to charge you for a few things.
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February 24, 2023
The place itself is good, but the staff working there absolutely ruins it. I poured into my ears that I would make a discount, you just book a bike and leave a deposit of 20 rubles. On February 23, we came with a discount, to which we received an answer: but there are no discounts. 20p is not returned. the consultant "enriched himself" by as much as 20 rubles! Let him continue to earn the same amount (per month)
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June 10, 2022
The entire post-Soviet world strives to live like in Europe. Brest is the first city that is adjacent to it. In Brest, there are more and more European urban bicycles with planetary gearshift systems, as they are famous for their reliability and long service intervals ...
But in such a large store there is nothing of the components for such bicycles. You can't order it either.
I visited this store twice and never found what I was interested in.
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September 14, 2022
Hello. We bought a bicycle for a child in the store in installments for three months. Not only did they not say a word about maintenance when buying and concluding the contract, after a month of riding the asterisk on the rear wheel completely fell apart, they assembled it themselves, fortunately they found all the details. The maintenance message came only two weeks ago (thanks for that). But the most interesting thing was at the end of installment payments. In the contract, the specified amounts were fully paid on time. But when I clarified with the manager on the phone about the closure of the installment plan, I was extremely surprised that I STILL owed 39 kopecks.
It's not the amount, I paid these 39 kopecks, but the fact that maybe this is done on purpose ..??? To breed people??? By the way, the manager on the phone indicated that I myself had to add up all the amounts once again and pay out taking into account these 39 kopecks, it does not matter that the contract contains completely different amounts...there, in the store, they may have made a mistake.....but, excuse me, whose joint is this?? And there will be a buyer for Vinavat, because a penalty is charged for every day of delay.
With a review, I want to draw attention to the fact that seemingly trivial things can have consequences..
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August 20, 2023
The store is large, there is a choice. The prices are too high and everything would be fine. Product prices are the main thing in the store so 3
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June 30, 2022
Controversial institution…The store is really big, there is a large selection of bicycles. But there are very few funds for bike maintenance, and besides, the MAIN THING is… Are you serious? The chain lubricant has been overdue for 1.5 years (since 01/19/2021). When asked if there is an overdue one, the answer was that there is not... it's cool what to say. I'm not going back there anymore
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June 21, 2022
I bought a bike on June 5th, they poured sweetly into my ears when selling one model, but in the end when I decided to buy another model, they started rolling their eyes, but eventually they sold it.
since then, I have already come 2 times due to the fact that the bike is defective, as a result, they were not as friendly as when they were sold.
when replacing a wheel with a breakdown under warranty, they said that they did not do this and it was better for me to go to the car service, because they could glue the wheel there, called the main store and after 2 minutes they changed the wheel under warranty, but at the same time they still wailed under their breath about a free replacement.
I decided to read the passport for the bike as a result, there is no complete set in the form of a front mudguard and footrest. (my fault for not checking).
I do not recommend buying bicycles in this store.
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July 24
Professionals work here
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October 31, 2022
I stopped by after the purchase, a month later for the scheduled maintenance, everything was in order.Then, while driving, I found a rustle in the front gear limiter.I came to the "specialists" three times, and nothing was adjusted.I have a question for the store, why are you behaving like this towards your customers, it's your reputation, the name of your store!!!
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September 5, 2021
A very large and good store, a huge selection of bicycles for every taste and age, very polite and friendly sellers will show you everything, tell you and give you a try.
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June 8, 2023
The store is great and the consultants are good, I advise everyone!!!!!
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July 2, 2022
I chose a bike.the consultant Marina said that it is possible to pay in installments.The installment plan is provided by the store.It was only after registration that I found out that I was overpaying in the end.as a result, this is a loan . I was not warned initially.I would have paid for everything at once.the sediment is unpleasant
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July 29, 2021
I wanted to buy a chain with a lock to fasten the scooter. There was no chain with links from 10 mm thick. The seller, of course, did a good job, offered bicycle ropes and locks of other types and, to my question, whether they would save a scooter worth 2000 cu from theft, he said that his bike costs even more and he bought exactly such chains for himself.
There is a large selection of bicycles, spare parts and accessories are also available.
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May 26, 2023
the staff is disgusting. but no one else will go there to work. the PO there is scanty and the work is seasonal. a muddy repairman, and sellers do not fumble at all about the product being sold. I've been there a couple of times, bought a bike there because there was a 30%% discount. and that's where the advantages ended.
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March 29, 2023
I went into the store, stood near the counter, and no one came up to me, everyone was running around somewhere. He turned around and left.
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May 13, 2023
Excellent staff, they will always help, no one will be left without attention
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August 23, 2022
A huge selection of bicycles and bicycle parts. Polite and competent staff
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September 26, 2023
We bought a bike, helped to choose an hour and a half. I'm already tired of myself.
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June 18, 2023
I liked the maintenance service. The bike is as good as new
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May 16
The store is not bad, but the prices are not real, it's all cheaper on the Internet.
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July 13, 2022
A huge selection of bicycles, Responsive consultants. The quality of the product is excellent.
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May 7, 2022
Terrible service. You wait a very long time and in the end you get nothing. I will never come back, except after the shameful expulsion of the stupid workers. The store itself looks nothing.
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September 5, 2021
I gave my bike for maintenance. I also picked up a new saddle and grips there. In the evening of the next day, I received it back repaired, updated and configured. It feels like a new ride. They did even more than they told us. My gratitude and respect to the specialist who was engaged in the repair.
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April 15, 2022
It's a cool store, spacious and big. Choosing a bike, you can drive it right around the store.
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June 8
Shop what you need!!!👍
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February 20, 2023
If money allows, welcome, the choice of bicycles is huge
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July 1, 2022
There is a lot on the site. And the store is empty. There are no components. And there is a car. The service sucks. They don't know anything.
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