Convenient location, good choice, friendly sellers, motivated to sell.
Everything seems to be fine, but after buying a bike, I ran into a lack of feedback and a lot of unresolved problems:
- not a complete set;
-single scratches;
-the crack on the protective casing is intentionally hidden by a sticker.
It is worth noting that NO ONE focused on this. When contacting the store: "I didn't sell it to you!".
The handset at the number indicated on the website of the main office (online store) is not picked up or called back.
Good evening!
A very unpleasant impression of this place! And of course their employees!
I brought my bike for repair!
Before these, I called to clarify whether it was possible to bring, they said, bring it! I arrived, they tell me that the master is ill! Well, I agreed, I was offered either to take it away or you can wait until the master comes out! It turned out that the master was ill for a long time! I am informed that I need to pick up the bike, since there is no one to do it,! Although I called from another number and asked if it was possible to bring a bicycle for repair, they tell me that yes, you can bring it! What's that supposed to mean?
That's one thing!
The second bike has been standing for two weeks, today we are taking it away the wheel is flat!!! I didn't take it myself! Husband! I ask why the wheel is punctured? We don't know anything! I am shocked by such treatment of clients!!! How is it?
It's just dishonesty!!!
The young people who work there! Listen, you can't do this!
What honest sellers you are after that!
The bike has been standing for two weeks, and now I will repair it myself and the punctured wheel!Which was punched in the bike workshop! This is not a pleasant situation! Very!!!!!
A chic store, I have been using the services of this company since the 20th year, they will always help with the choice of a bicycle, spare parts and all sorts of small things, I also have no questions about the service, everything is fast and high quality.