Frustration and wasted time
We contacted this service on 05/6.25 with the problem of the hydraulic brake of the electric bike, hoping for professional help. Instead, they received a categorical answer: "the bike is not repairable," you need to change the components, and the wait will take "from three days." No options, no attempt at diagnosis.
For comparison, in another service, the master completed the same repair in 15 minutes. That is, either they don't know how to solve simple problems here, or they don't want to look for solutions, preferring to impose additional expenses and long waits.
If you value your time and money, look for specialists who really understand the business.
See original · Русский
Александр Карпецкий
Level 3 Local Expert
May 27
I handed over the bike for A super Package
Which includes washing the entire bike (which is what distinguishes it from the standard package). For some reason, the bike remained dirty. The pedal is turning hard, and no one has done any maintenance.(the administrator replied to this.: "We do not perform pedal maintenance, only replacement," I asked, "why didn't anyone tell me about the need for replacement?", in response, he shrugged and said that the master is on the weekend, come when he will.
The location may be good, but the services are not fully provided..
We have already bought our 5th bike here
It's great that there is a trade-in for bicycles, no need to puzzle over what to do with an old bike. They rated it quite well. It is clear that it would be possible to sell and more expensive, but the difference of 50-60 rubles is not so big to bother
A good store. The largest selection in the city. The guys are competent at work. They always try to advise the best option for price and quality, depending on the customer's requests, and not in order to sell something more expensive. Before buying a bike, they can give it a ride, test it, so to speak. After the purchase, the bike is taken for an annual free diagnosis. There is a bicycle service at the store, good mechanics work. In general, I recommend it. "Your bike", in my opinion, is aimed at ensuring that each of their customers is satisfied
The store is good. but due to the current situation, the range is dismal.
See original · Русский
Марионетта
Level 11 Local Expert
March 9, 2024
An excellent store, a huge selection of bicycles, pleasant staff, you can get high-quality advice on choosing a bike and on further operation, promotions, gifts, convenient parking near the store.
I bought a bicycle in the store raiser gornik at 11 2023 -operated for one month:the bearings of the pedal assembly have failed.I paid 965 rubles, I consider the product worthless and I strongly recommend not buying bicycles from this store based on my own experience....
An excellent assortment of bicycles and bicycle accessories, the only store where they helped to find and bring the right model, and also assembled it without complaints. The staff is polite and competent, the master has a separate respect. I recommend you to visit!
The store is awesome.I liked everything, the sellers are polite, responsive, they will tell you everything, advise you.. The store has a bicycle service, a bike path for walking a bike before buying).. I recommend the store!)
an excellent store, a good assortment, high prices, low quality of service for sellers who are extremely stingy in providing information about the product.
Excellent consultants, helped the child to master the bike, good service. We will come to buy soon!
We also visited the store opposite the 11th school, the consultant Ivan told everything in great detail. When people love their work, then they do it with their soul)
A nice, big bike shop. Combined with a bicycle workshop.
I came to change the pads for the opening. About half an hour later, happy with the inexpensive price and high-quality work, I drove towards the sun. Into the sunset))
A cool bike shop where you can buy both the whole bike and individual spare parts and accessories. The service masters and sellers are just super! They will tell you everything. I recommend it to everyone.
Cool store, smart guys, consult-no problem, pick up a model and all accessories-no problem, they know everything and it seems more, but they don't tell 😂 Installments, credit, leave for storage, everything is WITHOUT PROBLEMS!!! The prices are the lowest in the city. I recommend it to everyone!!!
When choosing a bike, a consultant helped. The work of the staff is at the highest level. They helped, prompted, and told me. An excellent store, a large selection of goods. I am satisfied.
The store is big. Against the background of the general scarcity of the range of bicycles, a good choice is presented for those who are starting to ride. Good staff to talk to and get advice from
I bought a bike and ride only to them for repairs under warranty. As a result, I left the bike to replace the node for an indefinite period (several weeks). A good store to deposit your money and just wait 👍
One - star customer orientation . The main purpose of the store is to "stick" you, and then YOUR PROBLEMS!!
The best choice in the city of bicycles and scooters. Polite sellers, service staff. All the bicycles of our family were bought in this store and most of the scooters.
A huge selection of bicycles and spare parts. You can ride a bike right in the store along the bike path without any problems before buying.I was satisfied with the service, I recommend it
We called and booked a bike. They showed the child, he liked everything, he was very happy. After that, we arrived within half an hour, as agreed. To which we were told that other people had come and bought it. Although they told us on the phone that everything was fine, the bike was waiting for us. Terrible service, their word means nothing! I do not recommend it!
When repairing the chain, the seller left 106 links out of 110 possible , now both the Chain and the tensioner are breaking on two large stars . Vitebsk Green. And this despite the fact that the bike on the warranty said that I hit the Chain somewhere. I withdrew 13 rubles.I've been using the Great one for a month.. Stinger Cayman.
Everyone suggests, advises, and when I bought the first one for free, then 37 rubles with a discount followed. On the free ONE, they looked that the ore was clamped, even the chain was not lubricated.... Although they promised at the sale that they would review and lubricate everything.
It is not the first time we buy a bike in this network, a large selection for every taste.Annual inspection and maintenance of your transport.We are satisfied.
Everything went badly, zero consultations , the guy is sitting with him , you ask him zero attention there .He says that go to the city and look there .And the sorting is normal , only the prices bite