This Thierry has wonderful staff, beautiful interior, delicious bread, baguette, croissants with fish. That's where the advantages end. There are no cakes, the taste is not interesting, I tried the whole menu. Sometimes eclairs and milfey cake are made more or less worthily. Mousse cakes and pastries only look beautiful, taste like slag, it's better not to make them at all or send staff for training. In other cafes, mousse products are much tastier. Not only is there no question of a price-quality ratio, but in principle there is no question of quality here.
very convenient location. I came for pastries and coffee, everything was very tasty, the pastries were fresh, the coffee was delicious. The room is clean, the interior is good, there is a warm atmosphere. The staff is friendly and smiling, can suggest or help with the choice. I will be happy to return there again
Every time I don't come, the staff is always friendly, always clean and cozy, coffee is a separate kind of art, especially from the administrator)
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Baking is on top, confectionery is just great, I haven't seen this for a long time✨
Always fast, even with a large crowd of people. Come and you won't regret it))
Everything is beautiful, delicious, and cozy. However, the tables are small, and some dishes are served on wide plates. As a result, if you came in two and ordered a meal + coffee, the plates on the round table will not fit. This is a minus, because it is not convenient to eat. The plates are hanging "on the edge" of the table
The place is great, it's nice to go out in the morning for breakfast! But there are a couple of nuances that management should pay attention to, because these are not one-time cases! Train the staff! Some people don't know where to look to fulfill an order! They're fighting at the counter among themselves! Coffee is brewed any way! Either cold, or in 2 glasses of latte, different volumes are poured. In 400ml glasses, make this latte bigger, not 250ml. They give out half a glass, it's not clear whether they were greedy or what. In short, the owner's hand is missing, this loses the charm of the institution (((
LP and I often go to a very good cafe. We really like the quite diverse menu. Drinks are both cold and hot, there is also a very decent toilet! We recommend it to everyone
A cozy place with excellent coffee and fresh pastries.
You can enter with animals, for which there is always a bowl of fresh water.
A very democratic cafe.
We liked everything very much, the croissant with almond filling is as always on top! There has never been such a thing that it was stale! It is worth noting that it goes well with a Children's cappuccino with chocolate chips!!!
My favorite place, especially in the morning. I often come in with my dog, the staff is always very nice and smiling. The interior is very beautiful and necessary. Thank you for having us.
I ran for a salad, went to Thierry in the NB at 21:55, it was already closed, although the door indicated until 22:00…
It seems that this is not allowed by law. I knocked, some guy opened it and said that they no longer serve, that it takes 8 minutes for one order and they won't serve me anymore…I don't think it would have taken more than 2 minutes to punch the check and give me a salad to take away.
My first job was in a jewelry store, and if we had done that, we would have been stripped of our bonus…
It was unpleasant.
I really liked the place, the staff is kind and pleasant, they always smile, they always help and solve the problem, the administrator will always come to the rescue, and the girls at the cash register or at the bar will tell you what is better to take. the place is pleasant and the view from the window is atmospheric. the coffee is very tasty, they will make it as you want or warmer or vice versa. the pastries are always very fresh, and the desserts are very tasty and delicate. A 50% discount on pastries after 21:00 is also very attractive. I advise you to visit.
Everything is fine))the girls-employees are very pleasant, friendly, friendly.They serve you quickly, and in all cafes of this chain)))Always delicious, fresh pastries....delicious coffee, cute interior, crunch of French bread....in short, I recommend it to everyone)
I was passing through here once. I went in and bought some delicious pastries and drank a mug of hot cocoa. Everything is fine. And in the evenings, before closing, all pastries are 50%. I recommend you to visit. You can park nearby along the road. Parking is free.
There are already enough coffee shops in Novaya Borovaya and there is plenty to choose from, but Thierry impresses with the convenience of its location (actually in the center of the NB), affordable prices and, of course, delicious pastries, an excellent selection of tea and coffee.
This is the worst place in Novaya Borovaya. Management, please pay attention to the service and order in the cafe. Sometimes it just feels like I've come to a cheap canteen. The showcase is covered in crumbs and streaks. The tables are not cleaned. There are always queues with very slow service.
I really liked the place!! The coffee is delicious, the pastries come no matter how many times, they are always fresh and soft, croissants with turkey are just a bomb, you can also ask them to warm up, and cappuccino on coconut is also a personal favorite with them
And the hall is clean, which is nice, lots of tables, respect Thierry for that
Thierry on Mile Street in Novaya Borovaya. Very tasty desserts and very poor service. You stop by for a cup of coffee or tea with a pie, you stand in line for 10 minutes and when your turn comes at 21-05, they tell you - and an hour before closing, we serve only takeaway. It's like you didn't come in for 15-20 minutes, but you want to make an order of 3 full-fledged dishes and stay for 40 minutes. The girl at the checkout with such long nails, which clearly prevent her from serving customers quickly (I don't know what the sanitary services think about this). I have not seen such an approach to clients in Minsk yet.
The bakery is located in the house where I live and I visit it almost every day.
The food and pastries are delicious, but the service is 0.
1. They serve with such faces as if they are doing a favor.
2. When the queue has gathered from 4 people, then if 3 employees are at the counter, one cash register is working. When you take food before work, there is no way to stand for 7 minutes to get your croissant
3. Yesterday's lonely cake is on display, and you see how new ones are being prepared for display - get yesterday's (March 7, 9:40) I asked Anastasia, who exhibits these cakes, not guessing about its freshness.
4. Judging by the fact that I often see new faces at the checkout, I can assume that there is a baptism of fire of new employees, which means that the service is very slow.
Since there is nothing closer to home, I have to go here (
I did not want to write for a long time, but after reading the reviews, I realized that I was not the only one to do this.
The staff is wonderful, very friendly and kind to the service. The coffee and the service are great, I will definitely visit this place again and again. The receptionists are very polite and friendly
Very nice people are working, and the team is obviously close-knit. Delicious pastries and excellent!!! coffee. I was in other cafes of the chain, the atmosphere was not like that at all
Expensive, to put it mildly, 7p for an eclair .., puff pastry- nothing unusual
, the exception here is the assortment and quality of confectionery, for this +
Coffee is OK, regular purchases are unlikely
The interior and location are pleasant
Disrespectful service! I went to them, not hello, both sellers are on the phones, the first question was cash or a card, in the end there was nothing to hand over the change…
A professional conversation on their shoulders! Especially a girl!
I like to come here in the morning, at this time there are fewer people here. It's nice to sit inside and take drinks and food with you. The waitress girls are good, they try) and in the morning, by the way, there is a huge selection of pastries
Everything is great. The coffee and pastries are delicious, the staff is very helpful, they will always help solve your problem. Everything is clean and tidy, I advise everyone)
In recent months, the service at Thierry in Novaya Borovaya has been terrible. You can immediately see the turnover, constantly new employees who do their job extremely poorly. If you take other coffee shops in novaya Borovaya, then there is a significant difference in the preparation of coffee and cocoa. It is immediately obvious that Thierry's staff lacks experience. Please provide proper training first, and only then allow them to make coffee and sell it.
We went to buy a raf one evening. They came out, I try it - sour. As it turned out, the milk turned sour. We made a new one. We went in the other evening - at the checkout there is a sign "tech. break 15min" A girl employee is sitting next to a table eating. It is not clear until what time the break is. The desktop is a mess. Crumbs, spilled milk, etc. It is extremely rare to clean the urn in the toilet. Midges on puffs (photo)
A wonderful cafe in a quiet neighborhood Kopishche, has an elegant interior, and pleases customers with fresh pastries from a delicate cake to a baguette, which you always want to take with you.
The worst service in the whole New Borovaya. We came to breakfast with a child, we ask if there are high chairs, they say no. We go around the corner - there is a high chair. They justified themselves by saying that they have been working recently. When we arrived, there were few people, but almost all the empty tables were not cleaned (I will add a photo). We had breakfast for about 20-30 minutes, but the tables were still not cleared. Well, about the very slow service (despite the fact that there are 3+ people on shift) with dissatisfied faces, they have already written here many times.
Ales is the most wonderful employee.He is very nice and kind in communication, the coffee is very tasty.
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Darya
Level 9 Local Expert
March 22
It's a very cozy and beautiful place) I love Thierry's pastries, especially almond croissants. They are always fresh here) It's a pleasure to come here)
The service is getting worse every day. Today I took soup, apparently there was not enough for 3, they dragged their time with incomprehensible actions. I asked to take it with me, they didn't offer a package, but gave me 3 soups just like that. When asked where the bread is, I received the answer that not everyone takes it. So is it weak to ask? As a result, one soup is full, one is 70 percent, the second is less than half. We put 4 pieces of bread on 3 soups. In general, not a foot more. It's bad!
Tasty, aesthetically pleasing, neat, affordable. It's nice to sit down for a while and drink coffee. I didn't see where to hang my outerwear. I don't like to ask.
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sdlkfmsdksnf
Level 8 Local Expert
October 13, 2024
There is no service.
Customer service is like at the checkout at McDonald's, it doesn't matter at all to the customer. The guys do not know corny which sauce will go with the salad because they have not tried it. Did you run out of cup holders on Sunday morning, seriously? For each position, ask again "with you or on the spot", why?? There is a rush at the counter as if it is rush hour Monday, not a quiet Sunday and there is only one person in the queue. Screams, knocks, do not hear what the customer orders. The cappuccino portion was poured as if it had been stolen, a shame. The most lame place in the NB
I rarely write reviews, but I was just outraged by the boorish attitude.
We constantly go to this place with a girl, today we faced the following unpleasant moment: after making an order, I politely asked to mark a croissant because it was aesthetically ugly, but that I received a boorish answer from my colleague Polina: "Man, we don't have to choose a croissant for you." Please, the management should check the attitude of employees towards customers, and explain to them that they are obliged to choose the product that the buyer wants both by law and in relation to the institution to the buyer... All three employees had extremely unhappy expressions on their faces and they worked on "how tired we are of you all." Please take action or recruit conscientious, friendly staff. Thanks!
There seems to be nothing for food, but how terribly the delivery is organized, they give out in the same place where they take orders, it is absolutely unclear whether your order is ready or not. After 10 minutes of waiting, we turned to the cashier girls with the question where are the drinks, we received the answer that apparently someone took ours))) We received the drinks as a result, there were no questions, but there was a residue. + it's a little annoying that they don't voice this drink on regular or lactose-free milk - it's very difficult to understand which coffee and whose is on the issue (you know, people order it for a reason).
I came in several times and got into huge queues and flies in the wind, something needs to be done. The products are delicious.
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Анастасия Стаховская
Level 9 Local Expert
August 30, 2024
I came to this institution on my birthday and was very sorry, all Thierry Cafes are famous in Minsk for the quality of both service and food , they served dry , weathered Danish , but the crown is service , upon request to provide a plate to the child, I was refused, plastic forks were given , upon request , but we want to eat in the hall,they gave out everything in boxes . Honestly, I am very disappointed with both the girl's attitude and her tone . Below the photo, I hope the management will have a conversation with the staff. Is this a Coffee Shop service of this level? Is there any out of the box? Moreover, there were clean plates in piles , I understand , if it were not , this attitude would be very unpleasant. This is the first time I've come across this . The tables are dirty, there are crumbs on the sofas, the floor near some tables is strewn with crumbs, I walked around the hall 2 times to choose a cleaner table. Moreover, there were few visitors and maintaining cleanliness was not such a problem .I have now read the reviews of other visitors, I see that many are dissatisfied with the service, I concluded that I was with my family in this particular cafe for the first and last time !!! But this does not apply to other Thierry establishments, I am happy to visit the establishment in Dana Mall, on Nemiga, everything is always clean and the staff is polite.
In the New Borovaya on Milya Street, a very unpleasant girl (black hair, with bangs) works at the checkout when ordering. He talks unpleasantly, snaps, rolls his eyes when people order something. I ruined the mood for all the visitors in the queue
A new cafe of this chain, the interior is made in a new way, but still you will recognize the good old Thierry. The location is not bad, there are always people. The products are as high as at other points. I recommend you to visit
In an institution, there are always a lot of dishes on the tables that are not cleaned, because of this there is nowhere to sit. One person is working, the rest are drinking coffee or sitting on their phones. Dirty in most cases, even in the morning.