Fast service. Attention and respect for the elderly (right in front of me, a grandfather of 80 years old was served with respect without waiting in line).
The best mobile operator. High-quality Internet and voice. Reliable coverage in the city and regions. Prices are affordable, a variety of tariffs and services.
You can't drive up by car. only on foot. The service leaves much to be desired. There is an electronic queue on paper, there are not enough staff. In any case, it was on December 16, 2021. And at the moment they do not have their own application, at least like Beeline.
Quickly, without waiting in line, I received the service I needed and additional recommendations for changing the tariff to a more economical one, thanks to the caring operator.
There are few tariff plans, and everywhere there is a good, stable connection. 4G is not bad, but there are places in the city where there is no Internet at all
Coscom and now yucel children have been using this company for a long time. The bad thing is that there is no parking for cars near the office at the main post office
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Level 8 Local Expert
July 5, 2022
Yes, there are always queues, but people are doing their job, and I notice it well. The girl Inessa helped a lot, and explained everything correctly, thank you
Digitalization of services is necessary in the 21st century. And now it is necessary to go to the company's office to resolve issues. The company's mobile app was last updated 2 years ago. It's not convenient...
Do not connect to UCELL people, they deceive people, they will not notify about news, payment, etc. He withdraws money without warning, and his CONNECTION is WOOF....O. THE Internet is always spinning, the connection is bad, I checked the Internet gives 2-3 M.bits. and no more. Better take Beeline or Moby uz. they have a much better Internet connection of 70-80 m. the bit gives. in short, I talked to them, but it was useless, I wrote a letter, they answered everything will justify themselves, I posted a video about them on YouTube...
An excellent mobile operator, Minus this outdated billing system, and after buying Megafon, I think it will be the No. 1 operator, and Usmanov will also buy out UMS, since the state does not need this operator, which is only milked and does not invest in its development.
The central office of the Company, customer service Monday - Friday from 8:00 to 19:00, Saturday from 9:00 to 18:00, Sunday from 9:00 to 16:00. Friendly staff, full range of services.
You know what!!? Before hiring people, it is necessary to clarify:
do you know how to conduct a conversation with visitors?
will you not be sitting in a new place taking selfies?
you can answer the visitor's question if he says: how can I get to a certain person? or I have an appointment with such a person, how can I get to him?
People!!? You have a cool office, reception and security are your face!