Terrible company. If you can avoid going to the Yukom, don't do it.
By mobile communication:
When you deposit money, you have to wait 10 minutes with the phone turned off, otherwise the money will be debited. I got it like that once. Sur and nonsense
It's even worse on the home Internet. There was an expensive fare, and the speed was disgusting. I didn't pull 2 video conferences at the same time.
The last straw was that we terminated the contract, gave them the router, and the money for it is not returned. We promised it in 10 working days, but it's almost been a month already 🤬
Service 0/10
I try not to go to this Ucom department, although it is the closest to home. There are always a lot of people there and the queue moves extremely slowly
They said that it would take 7 working days to connect to the home Internet. Time has passed, silence. I come by myself, it turns out they can't (they didn't bother to call). Upon termination of the contract, you need to pay 2,600 for a SIM card that you did not use.
As a result, the Internet was not made and I also paid them for a SIM card that I did not use.
Don't mess with them.
The worst thing is yesterday's ' don't connect with a laptop ' I've been giving 6500 for a year now and the Internet doesn't work ' they always have a technical problem ' I really don't recommend 'shit
The wizard was waiting for 2 weeks to connect to the Internet. Every 3 days they postponed the deadline, but in the end they said that they did not have the technical ability to do this in our house. There is not enough evil because of the lost time and nerves.
They work for a very , very long time , the queue is going , the employees are working reluctantly
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Pal H.
Level 7 Local Expert
September 24, 2021
I have never met more incompetent employees of the cellular communication salon anywhere. Of the three employees, only one is working, to whom a queue is lined up for an hour, the rest are giggling and do not know anything.
Upd. As it turned out a little later, the only employee working in the department cheated on 4700 AMD, taking money for connecting to a tariff that was already connected.
I have been using the service since 2011. If we compare the quality of services with the 11th year, then the score is 100 out of 100, and now the score is 5 out of 100.