Nice mini hotel. Thanks to the staff, they issued the documents that were required from me at work on a business trip. The room is clean and cozy. The location is perfect, the city center. I recommend.
I really liked this ULPAN mini-hotel. I have stayed at this hotel 2 times and I have always seen cleanliness, coziness and comfort. I really liked the polite, friendly staff. I personally communicated with the friendly staff at the reception - only pleasant memories. I thank Jeanne and Alina for their sensitivity, attention, they will help and give advice everywhere. I recommend the hotel. Feel free to stop, you won't regret it.
Not a bad hotel in the private sector of the city of Astana, almost in the center. The rooms are clean, but they are not cleaned every day. There are no breakfasts, but there is everything necessary for living with the whole family or alone. I recommend
A great hotel, especially for your money. Quiet, calm, no one is disturbing. The only negative is the smell of burning on the street because of the boiler room. But otherwise, the hotel itself is lovely.
I stayed at the Ulpan Hotel for two days. I really liked it. Cozy, clean, everything is there for a normal life. The staff is friendly and treats the residents with confidence. There is a shop and several cafes nearby. The most necessary items can be purchased here. The cost of living is real. Next time I will stay here and recommend it to friends and acquaintances.
We stop very often, we can say regular customers) cozy, not smoky, clean, quiet, inexpensive. Near the circus, the German Embassy, supermarket, tennis center, park. There is a place nearby to have a snack, take a walk, etc. The last time (03/22/23) it was cool. Overall, a very good hotel.
Great location in the city center. The price / quality is the most optimal. The room accommodates three adults. The room has proper zoning. A balcony and everything you need. The hotel is what you need :)
Not a bad hotel. It is located in the private sector. The city center. It is very convenient, the center, at the same time it is quiet and peaceful. Everything is nearby.
The quality price is consistent.
Excellent mini-hotel in the center of Astana. Affordable prices, convenient location. Clean linen, shower gel and Shampoo are available, clean, there is Wi-Fi.
A quiet, peaceful place. The room is clean and spacious. We came with our son for the weekend. We booked from Russia, we didn't even take an advance payment))
Among the advantages is a quiet neighborhood, a very comfortable bed, air conditioning. The rooms are clean, they provide a kettle, there is a microwave downstairs
Of the cons: there is no cleaning in the rooms. They take out the trash every two days, and make the bed every four days. There are only glasses from the dishes. Weak pressure in the shower
The location of this hotel is not very good. When a couple of people were driving, they rushed straight at the cars, the reception staff was not very efficient and could not properly register. We arrived late at night, booked almost 2 weeks in advance, as a result, they did not let us in, because our reservation turns out to be from another time and everything was mixed up at the reception. As a result, they were not settled
We drove without expecting anything decent, as we had read the reviews, but I want to say that this is quite a decent place.
Advantages : Central, quiet, inexpensive, responsive staff
Cons: not very Clean, towels were not changed, not cleaned (although maybe because we were only 2 nights)
In any case, the location and price cover all the disadvantages.
In my soul, I can't turn away from the word at all, the handle is hanging out. The air conditioning is good. The linen is clean, they change it in a day or two.
I didn't like it very much. The receptionists are not friendly. The bed linen was washed, it was unpleasant for them to hide, the towels were the same. The pillows are terrible, they consist of some lumps. The bathroom door could not be opened from the inside, and the shower mat was missing. The relay in the shower stall was falling off. Bottled water at the reception costs twice as much as in the store. The Internet is disgusting.
Of the advantages: location (city center).
Among the disadvantages: an extraneous smell in the room and bathroom. Water was leaking from the shower stall, which we informed the administrator about, but the technical staff did not bother to eliminate the cause of the leak. At the same time, they came to clean the room when we were not in the room where our things were. One day, when I returned in the evening, I did not find the phone charger in the place where I left it. After rummaging through the entire room, they found a charger in the drawer of the bedside table (the cleaner did her best). Although nothing of value was lost, an unpleasant aftertaste remained. We will not stop here a second time.
A good hotel to spend the night or leave things in order to walk around the city or stay here for a couple of days. There are no complaints - everything is fine.
While I was living in this "HOTEL", it stank from the sewer, and the water did not go away.While you go up to the second floor with your suitcases, it feels like the wooden staircase will collapse under your feet, and it's better not to touch the railing.
Cozy room, everything is clean, Parking for 3 cars under the window in the courtyard, shower, towels, w.soap, shower gel, TV on the wall. It's the best thing for a family to spend the night. INEXPENSIVE.
We stopped at midnight, waiting for the plane to take off. Everything is normal. The price pleases. We did not have time to evaluate all the amenities / inconveniences. The linen is clean, the mattress will do. There was a distant smell, probably sometimes smoking in the room through the window.
The hotel is good. Quiet, calm. It is located near the center. It was very convenient.
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Юрий Касьянов
Level 3 Local Expert
October 9, 2019
The hotel is super.We checked in quickly, the room is clean, quite cozy.Its most important advantage (for me)- this is because it is a 5-minute walk from the German Embassy.