If you are bored and cold, do not know how to spend 2-3 hours in the warmth, look into this department and take any ticket.
It's warm, quiet, the bank employees go about their business (sit on the phone, look out the window) and do not bother you.
If there is a place on the couch, you can take a nap.
The problem is if you came here as a bank, on business. Then you can safely delete this working day, it is already lost anyway. No record, no coupons, nothing matters.
Only silence and the measured hum of the system blocks
There is an electronic queue system, but it is ignored by employees and visitors. Three people get in between two people with tickets just like that, I don't recommend it