I want to leave an even review about this company!🥰
To begin with, they found a comfortable place for me according to my wishes! The managers are very polite and customer-oriented! But the best part is the drivers, which is very rare ! I was traveling from Lugansk to Moscow ! Evgeny and Vitaly, thank you so much for such a comfortable ride! Very friendly and kind men, from the beginning of the trip they set a positive attitude) Vitaly kindly helped me and the lady with the child to move the luggage across the border, which was very unexpected and pleasant ) I would like to note that such shots are very rare, and they need to be appreciated ! Thank you for a comfortable trip and pleasant impressions ❤
I'd rather make several transfers to the bus or to the train from Kamensk Shakhtinsky, but I won't use the services of these jackals anymore. And yes, now if you take a bus from Kamensk Shakhtinsk, the cost is 2500r. average (and buses are much more comfortable), but here it is 5000r. Where you can choose a place that you like from the available ones and, most importantly, take it, as well as be sure that you will not be thrown out on the highway in case of a breakdown. I'm already silent for the train. The service is also lame, as are the buses themselves.
I want to tell you about the miracle carrier and the miracle managers of the Unictrans company.
We bought tickets to Moscow from Lugansk online 10 days before the trip, with a child, I specially ordered seats, as a result, upon boarding the bus, they say that our seats are at the door, the manager responds to my indignation, does this sometimes happen, I mean???? It happens????
I bought and paid for tickets, seats, and the managers decide, you see, to transfer us with the child to the door.
It blows terribly from the door, the seat does not fold out, I got sick after this trip.
I advise you to think many times before contacting this carrier and managers, I do not know what word to even call them.
There is no limit to my indignation.
How many years have you traveled with this carrier and this attitude is simple. Where is the service going ...
bottom and bottom in relation to the people who apply to this office.
First, the time and place were moved on the day of departure. On the phone, when I asked why I was moved on to another place, the girl abruptly replied, "So, either you eat, or I cross you off the list!". They didn't get to Shchelkovskaya. The bus broke down, we were standing in the Tula region for 2 hours. Another bus did not come for passengers! They sat them down randomly as they passed by. Many people, like me, bought with the expectation of arriving at a certain station. The chairs are creaking, everything is old. And it would be fine if it was an isolated case, as it happens regularly. There are no words, it's terrible!!! If it were possible to supply fewer units, I would
Completing it! If you've bothered to respond to my review since 2012, at least read it carefully, my name is not Julia.
Not a reputable company, but why the hell did the cost rise to 4k? There was a promotion that year. Are you throwing 1K each year now? Explain what this is about. Do salaries not grow every year Or do you need to write to the control of transport companies? To check this wonderful company carefully. People, write, don't be afraid. To the transport prosecutor's office! Let's see what they say.
You can't count on the site, and you can't hope that there are places. Everything is only in fact, coming to this department. The staff are negative, the atmosphere is already stuffy in a tiny room)
Who gave them access to Moscow bus stations at all??? The buses are old, the drivers are boors, there is no numbering on the seats, which causes chaos when boarding, everyone runs like fools to take seats, although there is numbering in the tickets. I do not recommend this carrier
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Виктория Б.
Level 8 Local Expert
July 30, 2022
As the years go by, prices rise, but the quality of services does not.
1. Old buses that require at least good cleaning, seat serviceability checks, and THAT in general.
2. The culmination is the breakdown of the bus at 2 a.m. without notifying passengers. The rudeness and nervousness of the drivers is off the scale.
3. Radiator failure is not a punctured tire and does not happen suddenly, there are a lot of questions how this could happen.
I do not recommend it.
Buses have become more convenient than 2 years ago. And the seats are normal. The service is like everywhere else.
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Anonymous review
January 30, 2020
The bus is convenient.if the drivers are good, then at seven in the morning they are already at the border, taking into account that the departure is at eight.this is the main advantage