I want to thank specialist Karina, the office in Kuntsevo region, thank you very much, my question was solved so professionally and competently, I am delighted. She helped me close my old loans, took out a new one, and now pay less. I had a completely hopeless situation. I will recommend Karina, the specialist and your organization to my friends. Thank you very much!
I asked for advice, called back a few days later, talked to a specialist and informed them if I decide to contact them, I will call. The next day, the girl calls again and asks about my decision, I repeat again that if I want to contact them, I will dial myself.
Later, the story repeats itself every day with weekend calls.
After the next call, I asked to listen to the recording of calls, which I clearly said that if I decide to contact them, I will contact them directly myself. The girl started talking non-stop to tell me and hung up the phone.
Honestly? I work in the sales field, but this is the first time I've come across the impudence of how they take it.
Another question about the interest rate, they say one thing, according to their calculations, it does not correspond.
I would like to thank specialist Tatiana Korol for her help in obtaining a loan. I explained everything clearly. I picked up a profitable option for me. I am very glad that I got to this specialist. Thank you for the consultation and individual approach. Since I took out a loan for the first time, I didn't really understand which option to choose. I also found out the conditions in other banks and did not receive such advice. In the future, I will contact this organization and will definitely recommend it to my friends. I ask Tatiana to give me a bonus. Thanks to such workers, I want to come back again.