The medical center itself is great! Cleanliness, comfort,
But there is a but...when there were doctors with experience, who can be called doctors, everything was fine. But as soon as young doctors and other young people began to work, everything became bad. Lack of specialists
We go to the children.dentist Aizhan Sansyzbaevna, as the best specialist, gets along well with the kids, likes the new equipment, the telvisor works, there are cameras, you can see every tooth
We came with my mother for an MRI scan on 12/23/24 at 18:00. Mom is 83 years old, she is a doctor in the past.
I was horrified by the MRI technician's attitude towards her as a patient. She can't hear very well. He began to be indignant why am I sending the deaf for research, how should she do it now? In short, the horror. Don't set foot in there anymore.
Callousness, indifference, lack of medical ethics and lack of professionalism!!!
A large clinic. We lost the ECG results. The referral is given once a month. now you need to wait for the beginning of a new month to undergo an ECG again. In general, it's a mess. The admin of the call center did not correctly identify the site, as a result, she signed up for the wrong doctor. And so of course it is light, warm, beautiful.
Nothing and no one is working, then the equipment is broken, then the doctors are on vacation, then there are not enough of them, one loud name and a steep repair, and if they take you off, you will stay without pants to the last thread, sorry, the quality does not match 0 and the treatment is 0
I was there once, comfortably good honey.staff, but very expensive, pay for every step. I understand that medicine is now paid, but prices for services there are very high
Doctors are very mediocre, they can never prescribe the right treatment, there is an eternal shortage of specialists and queues of 2-3 months forcing them to go to paid specialists.
I was doing laser vision correction. I passed the examination in advance. Some contraindications have been identified, which have been eliminated. After that, the operation itself was performed by Inna Sergeevna Gannochenko's doctor. Everything went well, without complications. All visits were negotiated in advance. Therefore, although there are a lot of people coming, but everything is organized, and there was no need to wait in queues
Hello, it is impossible to make an appointment with a doctor,on Friday I asked to make an appointment at the reception, on May 22, so no,they said the record is not open yet,on Monday morning I call the record is already closed, bullying,a sick person is sitting in line to get to the doctor,on Friday I sat for half a day,now on Wednesday I do not know how long,Why does one doctor serve so many sites, it's a disgrace😡
I did laser vision correction on the Femko LASIK device, Mukanbetkalieva A. A. did the operation
. I myself came from Russia and went to Uralsk because I also wanted to be with my family. But, honestly, I didn't regret a bit that I didn't do the operation in Russia. The devices are all new, during the operation all the doctors are nearby, everyone asks and clarifies. They behave and take care of each patient as a close and dear person.
Thanks to the clinic a lot for such work, it was -3.75 and -3.5, and it became 100% vision. The guys are cool, they will answer all the questions and tell you everything.
We didn't consult correctly that the coordinators were working today, they made an appointment, and when I arrived, they said that some kind of lawlessness wasn't working!
We were on hardware treatment, as always a mess. We suffer because of those who did not come on Saturday. We sat for 1 hour and 20 minutes instead of 40 minutes.
Very good, but 1 the prices are huge 2 cheating dentists for money one pediatric dentist said that expensive treatment for 45 thousand was needed, but others said that you just need to remove something
Not everything is fine so far, but there is hope for the best, so to speak.
In terms of equipment, everything is modern. There are both CT and MRI scans. Colonoscopy and fgds are performed. Everything is clean everywhere, sterile in the laboratories.
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Kirа
Level 10 Local Expert
March 5, 2024
I'm still in shock! It is better for foreign citizens not to go there at all, they will be ripped off like a stick. I needed to have stitches removed, I was operated on in the Russian Federation, now I find myself in Uralsk for my husband's work, for this reason we decided to do the simplest procedure for removing stitches on my arm here. I provided the discharge to the nurse, it indicates on what date I was operated on and on what date I will appear for suture removal. So we were told that it is impossible to simply remove the seams, we need a consultation, well, although everything is clear, we agreed to give 6500tt for a consultation. And they didn't announce the price for removing the seams, they just said that they would have to pay extra. For a very long time after the bandage was removed, the surgeon was waiting in the treatment room to remove the stitches, apparently his appearance was a consultation, because I was led from the corridor immediately to the treatment room, apparently there was a consultation and the procedure we did not need was carried out at the same time. My stitches were dry when I was discharged on February 29, everything was fine and on March 4, on the day of treatment, they were removed, the girl from the registry who went down to the treatment room asked the nurse how many centimeters the seam was. She was told that one was 10 cm and the other was 8 cm. AND THE FUN BEGAN. to my husband, who was waiting in the corridor of the 4th floor, the same girl from the reception desk, who worked on March 4 and was at the workplace at 18:00, offered to pay for the suture removal procedure this time, and then DECEPTION!!! THERE IS A RECEIPT ON HAND on which it is clearly written that for a seam from 1 to 5 cm the payment is 5000tt, I have BOTH SEAMS IN TOTAL 18 cm, so 20000tt, when rounding, God forbid the surgeons did not get 2 cm, but come on, they were ready to pay for 3 cm as for 5 cm 50,000 TT But NO, 15 centimeters were properly counted for 15,000, but the REMAINING three centimeters were counted at 3000tt PER CENTIMETER!!!, that is, 3000tt + 3000tt + 3000tt = 9000tt. ❗Administration, please pay attention, visitors are being deceived! There is a receipt. That is, we were charged 9,000 TT for 3 cm, which is almost twice as much as 5 cm for a minute. In this scenario, I would agree that my 18 cm would be rounded up to 20 cm and charged 20,000, it is much easier to agree with an overpayment of 2000 than with an overpayment of 6,000
There was no consultation, but since they said that they would not remove the stitches without it, they had to pay.
As a result, the simplest manipulation cost us 30500t
So we also miscalculated, we waited a long time, the child had already managed to lose me, started crying and asking my husband and my mother (they were waiting on the 4th floor) to follow me, everything lasted so long.
Conclusion. I strongly advise you not to visit this clinic, find any other one, and if you still apply here, then I strongly recommend discussing the cost of each, even the smallest service in advance, but in this case, be prepared for the fact that the girl from the registry will overestimate the cost of the service at times or consider it as much as possible It is beneficial for you, as they actually did to us. It's not decent to profit from deception in such a blissful place! Yesterday we were all even more shocked and puzzled by the removal of the seams themselves, for this reason it turned out to look at the receipt in detail only today and of course there was more indignation 😩
If you manage to upload a photo of the receipt, I will be happy to attach both
Positive:
- good doctors (especially impressed by gynecologist Barakova Klara Maksutovna)
- pleasant atmosphere
- reasonable prices
-lack of queues and quick appointment with any necessary doctor
-doctors do not prescribe unnecessary tests and studies to siphon money, as it often happens where
Minuses:
- disgusting staff at the reception ... omit the fact that they are rude and communicate ugly, but they do not even know what doctors are in the clinic 🤦🏻♀️ "look at the site" (I eventually looked at the site and it turned out that the information there is incorrect ... probably ... they could not answer me)
But since this is not the most important thing in the clinic, it is still a score of 5
It was serviced. In general, everything is fine. But there is not enough medical staff. It is located outside the city, or rather not in the city center.
02/20/2024I tried to make an appointment with a GP 6 doctor as part of my placement in a polyclinic.They replied that there was no record for February, and there was no record for March.How can I be treated in this clinic?
I was not confused, but There is a Pharmacy Apaika so polite and which glasses to make is also good for my daughter every time we make glasses there and the price is also good, not expensive
Nicely. Heat. Queue. The doctors are good. The service corresponds to the payment. There is ice in the parking lot. At such prices, in the print shop, it was possible to break the ice so that people could comfortably enter your institution.
The equipment is new and the prices are adequate. But sometimes he will make an appointment on the phone and you come there is no record. We need to work out a more responsible approach to patient records
I came once. I liked the service. The clinic is new, so it's nice to be there. I don't know about the professionalism of the doctors, but all the equipment is new. The clinic is expanding. It is being improved.
The level of customer orientation of the registry tends to zero. There is a feeling that any question, even the simplest one, is a burden to the staff and they want to get rid of you as soon as possible.
In general, everything is very good, but the disadvantages are that there are huge queues and they can not make an entry in any way, they have to wait for months, for example, an appointment with a neuropathologist.
I want to mention the work of the girls administrators. They are very polite and patient, explain things in an accessible way and try to help. The medical staff is very professional and polite, they work well together. The quality of the work corresponds to the prices. Special thanks to the laboratory staff!
Some managers are very inattentive in their work. They are recorded at the same time. The meaning of the record is missing, because they don't accept it anyway. Always very late. Recording for ultrasound is problematic. It's also a long wait. I wish the service was much better
The laboratory may be good, but when passing the PCR test, my husband got the result and passed with this certificate for 2 days showing NEGATIVE. But when I wanted to put it in a file, I noticed the full name.
Kuzenkova Varvara. My husband is Kazakh, but that didn't stop him from being KUZENKOVA VARVARA for two days. Therefore, check each document carefully. Don't rely on the administrators