A very nice office. Everything is always very fast and professional. The staff is very polite and competent. Due to the large number of operators, you never have to wait long for your turn.
A large center, visited several times, always quickly and efficiently serviced. The staff are friendly and professionally trained, answer questions competently and help.
A terrible company, there is no Internet for 5 days, the distribution of the Internet eats 500 rubles a day, the company says that we can not help in any way. I advise no one to contact this office
The Internet is terrible. Bad connection. Poor coverage.
Subjectively, I became a flawed operator, all these pranks are worthless, just like bonuses from Humans because communication and the Internet have slipped to the level of the baseboard..
Constant brakes with the Internet.. I had to take a number from Uztelecom, and hope that Beeline would solve its problems with towers and other processes that affect the speed and stability of the Internet.
The tariff for the word Yana Bitta.
And if you compare with their brother from Kazakhstan, that is, Beeline KZ, you can see that they are constantly working on themselves, and at the time of their residence in Kazakhstan (Karaganda, Astana, Almaty) there were no problems with speed..
Guys, in general, you need to work.. Good.
P.S. we are looking at the SMS message from Beeline KZ in the screenshot. Do you feel this concern about the quality of services provided by Kazakhstan Beeline?
The office is clean, everyone is polite, there is an electronic queue.
But. When registering an electronic Sim card, for activation, they ask you to connect to some kind of incomprehensible Wi-Fi (Someone distributes the Internet from their phone). Although there is a botched beeline Wi-Fi network in the office.
After this connection, various services began to ask me to change my password, as they discovered suspicious activity in my account.
So don't do that. It is better to activate the electronic Sim later using a secure network.
A very decent office. Professionally, competently, quickly, clearly. I advise you to come to the Service here. They will help, tell, and advise. It is available geographically.
The most reliable and stable telecom operator. There is an electronic queue, coffee and parking. And, of course, flexible tariff plans and Internet packages for every taste and purse
A good place, positive staff, everything is automated, there are no fights in the queue, etc., everything is electronic, there is little bureaucracy. Favorable rates, reasonable price.
I am a Beeline subscriber with 15 years of experience.
Recently, I noticed that SMS messages about replenishing the balance often began to arrive. And I wondered where the money goes, I don't seem to be doing anything.
It turns out that a certain service "Viva contetn" charges 1,500 soums every night and for nothing (I will clarify that I did not subscribe to this myself). The most interesting thing is to do it at night at about 1:30 and 1:40 so that you sleep soundly and the text message does not come that money has been withdrawn from you. That's what I didn't expect from you, what good fellows you are))) just small ***.
I have read a lot of reviews and articles about this viva content on the Internet. You simply take money from customers in order to enrich yourself or close your debts at the expense of subscribers.
I called the Beeline call center there, as if from experience, they immediately gave the number of the Viva Content service provider and said call them and complain too, they say we have nothing to do with it))) As expected, no one answered the phone. (I wanted to say a few kind words) no luck.
May a separate boiler be prepared for you in hell with the inscription "for scammers from Beeline" by vimpel company or whatever else you are there.
All operators are always ready to take part in solving the tasks and issues. Attentive, courteous, competent. I am very grateful to the management for the selection of valuable personnel.
Feedback about Beeline Business. Failure! Customer service is 0 out of 10.
Today, 06/09/2023, I arrived at the office at 2 Amir Temur Street to connect Beeline for my organization.
1. Where the sign "Beeline" is hanging - the door is closed, you need to go into the next one. There is no signpost.
2. There are no employees on site, an empty office. Only there is one person sitting somewhere in the back office. He called the rest of his colleagues, who were sitting drinking tea in the kitchen.
3. And the final chord manager named Farrukh (he did not introduce himself, it was necessary to find out) refused to help fill out the questionnaire. He replied to my request, "You can fill it out yourself." The result was my mistake in the INN and I refused to fill out the questionnaire a second time.
Beeline, congratulations, you have lost a client! More precisely, I planned to connect tc clients to an organization of at least 20 people.
Learn to control the quality of your work, in the modern world it is not as difficult as it seems. First you need a desire.
The waiting time is prompt🥰🥰🥰🥰
The queue will not have time to look back🥰🥰🥰🥰👍🏼💖
Parking I would like more space for subscribers 🥰🥰
The cleanliness is super🥰🥰🥰🥰👍🏼👍🏼👍🏼💖💖💖👍🏼👍🏼
Selection of products👍🏼👍🏼🥰
They work on weekends. Everything is fast and the queue is on the ticket, convenient.
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drmdmn
Level 14 Local Expert
December 7, 2024
It was necessary to receive an e-sim promptly.
As for non-residents, they explained the connection conditions, possible tariffs and subscription fees as clearly as possible.
We spent no more than 20 minutes in the department.
The salon is comfortable, the staff is polite, helps visitors, answers questions patiently. Clean, electronic queue. But there are often quite long queues in the salon.
A beautiful salon. The queue passes quickly. I took off the star for an error in entering passport data (one letter was omitted in the surname at the conclusion of the contract, I arrived the next day and the error was corrected). Everything else is fine.
Fast, no queues, powerful air conditioning. All staff knows Russian perfectly well and carefully advises on all issues. If you are looking for a tariff for issuing a bank card, take it for 20 kilos, not cheaper. Other tariffs (tourist) will not work - they will self-destruct after 3 months. Well, besides, you will not be able to register an IMEI.
Recent visits to the central office are only disappointing. The only thing that remains in it is still pleasantly pleasing is the service from the operators. There is an unpleasant smell in the room itself, some problems with ventilation and aromatization, constantly long queues, and at the same time half of the windows are either free, or the employees sitting there are doing something else, their scoreboards are either turned off, or some irrelevant queue numbers are on, which have not been in the hall for a long time, although their it could be used to unload the queue. There used to be information machines in the room where you could view all the information about the services and services provided by the company, computers were also installed that could be used by customers waiting in line, now there are no information kiosks, computers either without a mouse, keyboard or do not work, if your battery is dead, it is no longer possible to view information online about the tariffs or services you are interested in, in order to contact the operator fully armed and not waste time getting answers to questions. I had to walk around the hall and look at all the available booklets to find the right language with the right information, which unfortunately did not work out.
In general, in my subjective opinion, the situation with customer orientation is clearly several times worse than it was before.
I liked the main salon, it is very bright and there is a space where you can wait your turn. The staff speaks Russian well, which is very important. The waiting time is short, 20-25 people in 30 minutes
Excellent service, comfort, cozy. Everyone is friendly. The operator is very competent and helpful. I helped to install everything at once. Keep it up ! Beeline has a good and high-quality connection!
Only in the central office you can buy a SIM card without commission. With registration at the hotel, you can buy a low-cost tariff (25 GB of traffic) for $4.
Be sure to make a local SIM card if you are a tourist! It's fast, cheap and convenient. There is an employee in the hall who will help you move the SIM card to the phone. They explain in detail about the advantages of the tariff
I recommend everyone to visit the office, and at the same time I recommend trying the Beeline connection, if you are not connected to Beeline yet, their connection is very good, I myself have been using Beeline for a long time
The service has deteriorated very much! And I wanted to add that the connection over the last 2-3 months is just terrible! Constant disconnection, the Internet is very unstable, for the first time in 6 years of using this network such problems have appeared, do something about it!
Well, we must pay tribute to the sales office - the service is well organized. Sometimes there are a lot of people, but they are properly distributed. The registration is fast. I will not speak for the quality of communication - it is different everywhere.
Polite and competent consultants. Everything is fast and to the point.
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Bekhruz Ibragimov
Level 8 Local Expert
September 28, 2024
Everything was clearly done, we arrived 10 minutes before closing time and we were well served (sorry that it was late) I'm very grateful to them, by the way, I left at 7:59, so yes... Good service