A well-established system of work, everything is fast and clear. Qualified staff and a customer-oriented company. The speed and quality exceeds expectations! I recommend
I bought 4 balloons, the next year one balloon tore, I came to them, but there was no such rubber there. I had to buy two balloons of a different type. Is it really always necessary to buy 5 balloons?
Excellent tire center! The staff is professional, they will help, they will tell you. There is a tire service, the guys work quickly, efficiently! I recommend it to everyone! I am serviced only here, I recommend it to everyone!!!
There was no record of a tire replacement. During lunch, I went, there was no queue, the guys were quick, I quickly changed, washed, packed the tires. Well done!
In this tire store, as soon as it opened, I immediately began to be serviced! The guys know their job, they will tell you, show you and give you a guarantee! And when I came under warranty, Nikolai immediately helped me with everything and even new tires were given the whole set two weeks later! You guys are the best in Astana! May Allah give you health and happiness! Prosperity to your business!
Quality of work - processes are perfectly organized, the masters are professionals
The staff - everything is competent and polite without unnecessary waiting
The choice of goods is a decent assortment, the warehouse is large.
The location at first glance is not very good, but in fact everything is accessible and comfortable
The Tire Is Cool! We did everything so quickly that I didn't even expect it. They balanced it perfectly. It's cool. Thanks guys. I recommend it to everyone
It was in August 2023
Conveniences:
- availability of wheel storage;
- mandatory technical washing of the wheels;
- tightening bolts/nuts with a torque wrench;
- packing wheels in branded bags;
- online recording.
Minuses:
- the rubber supports on the jacks are already worn out, they are falling apart to the touch, it's time to change, you can say the jack comes into contact with the car with bare iron and possibly spoils the bottom (I hope they will be replaced, otherwise I don't want to drive);
- the access road is not very convenient;
- many people drive on the ground near the territory, there is dust.
It is not a customer-oriented company, they do not solve standard cases related to the contract well, they do not want to enter into the client's situation. No loyalty to regular customers. They ignore the problems.
Referring to the law, they do not give away summer tires.Because of them, you will have to drive winter tires all summer.
I will not renew it after the end of the contract. Why store tires where you can't pick them up later. And next summer, I'm afraid there will be nothing to store after the summer on studded rubber.
I found it by buying summer tires through Caspi.
The records were complete for 5-7 days.
The guys are handsome, responsive as the seller Roman, as well as the technical director Nikolai and the Faid specialist, took the time, answered all questions and provided service to the tires for free (as a gift)
The driver, Alexander, does not know how to work without a reason, he did not make an order, he was rude, I advise you not to contact the courts, Alexander does not know how to work
The consultants are good, they talk competently about tires and their qualities. But the tire repair service is pretty lame, some guest workers are working, the work is not done well, they run around the hall from the client according to their needs and grovel before others, I compulsively suggest leveling the flat discs for an additional fee, we will catch up past the cashier type of offer. This is all disgusting
The best product is offered free tire service upon purchase, an annual warranty for a tire puncture is free of charge, but expensive subsequent tire repair work I use the services for 3 years
Excellent quality service! Who knows, I liked everything so much! The staff is all absolutely competent and very friendly! That's what you need, this approach would be everywhere in organizations!