The bank staff helped me a lot. I have been paying for the contract through them for two years now. I lost the receipts the other day, some of them were found immediately, and I had to look for the other part... The employees of Bahodir and Asilbek did their best, for which we thank them very much!
And at the entrance, there was a very polite girl who immediately directed me to where I needed to go, for which I also thank her very much!
I wanted to get a transfer. I called the bank's hotline, they told me to come to the branch at the northern railway station, and I could get it.
I arrived and was eventually refused the service. They were sent to the Babur branch
Waiting, waiting in line for too long, despite the fact that there are no people) the receptionist did not want to, started talking to her, turned around and left, and there is no sensible answer
Servicing of legal entities at level 0, many employees do not know how to handle clients (rude )
If you want to start a new business, I advise you to start with another bank.
It is very pleasant when you are greeted at the entrance to the department and asked how they can help. I've only been there a couple of times, but in both cases they politely helped. Well done.
A convenient bank, the staff is accommodating, there are difficulties with parking, it is worth haggling over tariffs, it is a little unreliable, since there were problems with foreign exchange transactions in the past, with visa cards. It is inconvenient that there is no branch network in Tashkent, since it is a branch itself.
I paid the state fee, I was disappointed, they do not accept payment at the terminal, it is necessary to withdraw money from the card at their bank in order to pay my receipt in cash.
It was my first time in this bank. I have a good impression of the legal customer service department. The problems were solved in 7 minutes. The cashier works promptly. But the reception is not very
Technical support for the Universal Bank application does not work correctly, phone service is at level 0, 5 times they connected and there was no one responsible for technical support!!!! The operators are not working, I called 10 times!!!
Universal Bank is convenient, but the tama sign had to be put pedestrian permits and not prohibited. You can walk, but carefully, the drivers passing from there are understanding. Many people are careful 95.I work opposite the bank. It's very cozy there
The whole bank spoils the exchange office, it is located outside, there are two employees, they work very slowly, this fact reduces the rating of the entire bank as a whole
People don't take the UNIRED card!!! This is fraud and extortion! They have withdrawn money 2 times in one month! The service is terrible! They promise, but they don't fulfill!
Before contacting this bank, read all the reviews!!!
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Сергей К.
Level 6 Local Expert
March 5, 2023
A convenient and fast exchange office. The facade of the building is currently being repaired, so be careful, a construction site is a construction site.
I have been working at the bank for almost a year. I am satisfied with the service, it is served quickly. If only they had set up an SMS notification, as in other banks, then it would be great in general