Up Nrg Auto
149 reviews
August 1
I am very pleased with how quickly and efficiently my car was repaired. The car service staff took a professional approach to solving the problem and promptly carried out all the necessary work. Now my car works like new, and I can drive safely without fear. Thank you so much for the excellent service and quality service!
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August 14
A very good car wash! When I visit Orsha, I always try to come here. It is convenient to wait in a cafe with a cup of coffee or tea. Polite and friendly staff. Thank you very much!
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July 11
High-quality service.
A very responsible and good-natured team. Special thanks to the administrator Sergey. There is an excellent cafe, facilities, a car service and a car wash on site.
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1
November 7
I recently used the car wash service and was very satisfied. The staff was very polite and professional. The car was washed very carefully. The result exceeded all my expectations — the car looked like new. Thank you so much for the excellent work!
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July 28
We estimate the work of the service station by 10 points out of 10. The car broke down on the highway, according to the review, we chose this place for repair and were not mistaken. During the call, we encountered a pleasant call from a consultant. The repair was carried out within 4 hours, we were pleasantly surprised. A quick repair was important for us, as we were passing through Orsha. The staff is polite. We were offered to wait nearby in a cafe (pancakes, coffee, tea), there is also a friendly staff. At the end of the repair, documents and a receipt for the work were issued. We recommend it!
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July 16
The mechanics at the service station work quickly and efficiently, they did everything for me on time. Thank you so much for your professionalism. I will definitely contact you here again!
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July 19
Great service and excellent specialists. They took the car to work right away, left the same day. With the service, you can have your own cafe where you can wait, access to the box, and you can see the work. I liked it!!!
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November 26
I contacted the service with an electrical problem.
Master Ivan took the car to work. The reason was found quickly. Thanks to the guys for their help. I recommend this car service. I have already addressed the guys several times, they have never let me down.
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November 10
Excellent service station. Multidisciplinary specialists. Working hours are SEVEN DAYS a week!!! The management is definitely working on expanding not only the space, but also on the range of services provided.
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August 1
Excellent car service! Fast and high-quality work, professional staff, pleasant prices. I recommend it to everyone!
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1
June 25
I arrived at this service station on the recommendation, the window lifter did not work and the air conditioner had to be refueled, the Master found the reason, the breakdown was fixed within an hour. We came from another city ourselves, thanks to Master Ivan for his promptness. We were satisfied with the repair
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2
March 15
Excellent service, helpful staff. We were driving from Moscow, the clutch burned out((( We picked up and ordered spare parts, we did everything 👍 Special thanks to Ivan Zhvikov. He always kept in touch with us and answered our questions in detail.
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November 7
He was a regular customer. But now I definitely won't do it anymore. One solid negative from visiting this service the last two times! Tire service is generally a separate story! It has become very expensive and not of high quality. I do not recommend this car service - definitely! Regarding the last visit, I will contact the Consumer protection Society!
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July 14
The masters of this car service are masters of their craft, they quickly identified a malfunction on my car and it turned out to be very inexpensive, I will recommend it to friends!
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May 13
Good afternoon, everyone! I repaired my car at this station (Energiauto) and was serviced by master Ivan. Firstly, to use obscenities in the presence of the client and the employee standing next to him (the girl accepting the applications) is, of course, piggy. He did not warn me about the cost of the work (only when everything was done) and when I asked for an act of completed work. And thirdly, I refused further work and took the car. As it turned out, after 10 minutes. ride - Ivan loaded me for non-existent repairs. The errors on the car panel were removed automatically, one was removed when leaving the box, the second was with me in the city. (Ivan loaded it to adjust the steering wheel rotation sensor on the steering rack + camber, etc. And I just wanted to sort out the starter. After the bulkhead of the starter, it did not start as they said (????) I had to alter the immobilizer (this is generally a military secret, as I said) in short, I left almost with a payment of 1 thousand rubles. I understand everything this is a car, but prices and service of course - to dilute the client to the maximum repair also unnecessary. No one will release a car with a repair of 100 rubles.
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November 26
The work at the NRG electrical station was carried out efficiently and quickly. Very good specialists, the best in the city.
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May 3
I was visiting from another city and the caliper was stuck, the pads burned down, I couldn't go any further, I needed urgent repairs.
I called this service station , coherently and operatively interviewed and undertook to help. We provided an evocator ourselves and took it to the station for free and quickly, which I was surprised at. I have a rare Chrysler 300c car and not every station undertakes to do as soon as it hears that the Americos with a 3.5 engine.))
And here they have a spare parts store at the station, the necessary spare parts for repair are available.
I want to leave a word of gratitude to the Director of the Service Station and his staff for the skillful and professional approach to repairing my car.
I was satisfied with the repair, it was repaired quickly and inexpensively, and most importantly qualitatively.
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August 30
Good car wash, polite staff. There is a cafe where it is convenient to pass the waiting time
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July 16
Recently, there were problems with the car, the spare parts were broken, I searched the Internet and came across this service, called, discussed and arrived. I bought the necessary parts and repaired the car, the service is just fire!
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1
April 22
I signed up for a tire service by phone. I arrived at the appointed time, without delay. While the application was being processed, one of the employees shouted to someone that they would have to wait a long time, I thought maybe so to someone. Having arrived at the right box, I stood for 10 minutes, there was no one in the box near the car. Then one of the craftsmen came out and said, "You will have to wait a long time, because a person came to the tire shop, and there you had to roll out the discs."
I called 1.5 hours before arrival and made an appointment. And in the end they overturned it. It's not very pleasant. The organization is still weak in terms of service. They are used to the fact that if a person comes to them, he will wait as long as it takes. You need to appreciate the time of the people who come to you.
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March 30
I want to thank the guys who did the Mazda 3, there was a lot of work, everything was done flawlessly!!!
Oleg, Vasily, these are the masters, guys, thank you very much for your help and understanding.
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July 8
We did the collapse of the convergence on the Audi 80, I want to thank Master Kirill for his work, and in general a HUNDRED for the experienced craftsmen!
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July 14
I came to paint the hood, quickly picked up the right color, agreed on the price and did it, I advise you!
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June 30
I came to Nissan Primera, changed the Steering rack, did it for a couple of hours, having been serviced here for a long time, thanks to master Sergey for the work.
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March 17
We contacted the Service station on 03/16/2024 with the problem of knocking in the wheel, in order to find out the cause of the knock, it was necessary to make a suspension diagnosis, the girl at the reception took those passports, and said that the diagnosis would be about 20 minutes, as a result we sold 40-45 minutes. After the diagnosis, we were told that we needed to change almost half of the car. When asked what was knocking on the wheel, they replied that they were not clairvoyants. I don't recommend this service station to anyone, it's just terrible.
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October 14
It couldn't be worse!!! I do not advise anyone to contact here. Cheating and ripping off!
They don't let you into the remzone, but into the sunset.they write on the outfit what they didn't do. Car service stations are twice as cheap in Minsk!
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1
July 1
A wide range of services, any issues can be solved with calmness and humanity.
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October 14
Disgusting staff.Pumping out money. Not professional locksmiths and electricians. Of the positive, only the name 🧐
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October 25, 2023
The most terrible HUNDRED in Orsha! 25.10.23g arrived at the service station to check and adjust the camber-convergence of the wheels of 2 axles. The girl at the reception took the technical passport and keys, said to wait for 30 minutes, as a result, 45 minutes passed, waiting for my car in a cafe, I understand something is wrong, I go outside and go to the box where the car was driven, and I see a picture that the car can't be kicked out of the box! Couldn't find the reverse gear! Everything would be fine if I didn't see such a picture as master Ivan Zhvikov leaving the box, gives in the eyes on my car with a slip and rushes through all the holes that are on the territory of the service station without regretting not the suspension not the car! He stops in the parking lot, putting the car half-sideways, with crooked front wheels, slams the door and leaves, I approach the car and it is not closed!and parked crookedly, calling him to the reception, I ask the question why?and what do you think! This master begins to be rude to me and make fun of me! Interested in my women's days! The boorishness is complete! He answers that this is the norm!and he drove quietly in his understanding, and the road here is good! As soon as I started writing a complaint in the book, he immediately started pulling me by the hand into the street, saying let's go talk! To which I kindly declined! I told him that a DVR was installed in the car and everything was fixed, but I did not receive an apology in response!but he just grinned and left! In general, I do not recommend this service station to anyone! There are no obstacles to the work of the master who makes the collapse! But to Ivan (as he said, he's in charge here! there is!) So draw conclusions guys, if they have such a boss (if this is really the case or the guy just decided to say so)what kind of quality of services performed can we talk about! I am really waiting for the manager's response to my complaint! If he is really a friendly and responsible leader!
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10
June 22, 2023
За заглушку во впускном коллекторе насчитали просто невиданную сумму. Пареллельно Плачу за работу электрика, который проверяет катушки зажигания и причина оказывается не в них. Зачем тогда мне компьютерная диагностика если вы проверяете всё методом тыка? Нужно было и коробку мне снять-поставить и написать, что причина не в ней.Потом пытались рассказать мне о том, что вихревые заслонки обломались, которые я удалил два года назад. За снятие вакуумных трубочек с коллектора 55 рублей!!! Можно я пойду к вам работать и снимать трубочки? Был не в городе, заказ наряд якобы запрещено скидывать. Отвратительное обслуживание. Говорю, что с таким подходом потеряете клиента, а мне в ответ: если вам что-то не нравится, это мы вас брать не будем, а если и возьмем, то уже с предвзятым отношением. В общем в этот сервис больше принципиально обращаться не буду. Кому интересны их расценки, прилагаю.
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December 31, 2023
I came to diagnose the box, they did, they gave it away, two hours later. He left, after a couple of km the car finally stopped going
It's a creepy place, in no case give the car to these masters, if your car still works somehow, then after them it will definitely stop working.
Now I really wanted to make a report about this service station
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5
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August 2
I was driving along the highway, my grenade broke, I decided to contact this service. We repaired the car quickly enough, gave a couple of tips on maintenance. Thanks to you, I was able to hit the road again!
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December 4, 2023
I wouldn't recommend it to anyone. we changed the box and the half-axle did something wrong, I left a little more than a month.the half-axis is flying again, the replacement of which is enough for a month.-as a conclusion, the replacement of the half-axis and slots in the box is again possible (although already in another hundred). Well, if you don't know how to do something, don't take it.so minus 3500 rubles. and the time and nerves spent
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February 25, 2023
Привет всем. Никогда не жаловался, но накипело. Скажите, как можно в этом городе обращаться в автосервис N.R.G. На вывеске написано супер СТО. Но я лучше, не дай бог что-то случится, отдам машину в гараж последний, чем туда. Машина редко ломается, если и ремонтировал, то не в Орше. Полетела пневмоподвеска загнал, на свою голову, туда. Обещали сделать за три дня, по итогу через 11 дней забрал машину в таком же состоянии и счетом на 3200 оттуда и загнал в Минск. Подушку они ремонтировали в Минске, отремонтировали некачественно, ежедневно рассказывали сказки, что вот вот и сделают. По итогу поставили ее и все равно машина садилась. Мне же сказали, что это не их вина, что там так отремонтировали. Хотя раз они взяли машину, то , по идее, должны отвечать за ремонт. Общение на нуле, написали кучу всего, что не делали, директор общается, как быдло, кроме денег ему ничего не надо вообще. Ничего не отдали из того, что меняли. Написали медную обработку деталей в Минске ее не нашли вообще. Мой совет. Никогда и не под каким предлогом туда не обращайтесь. Я не конкурент, никогда не ругаюсь, не жадный. Но такое я вижу впервые. Кому интересно в лс расскажу подробнее. И после этого только я залез в отзывы и почитал о них. Ни одного хорошего. Обходите стороной. Всем всего хорошего. Кроме них…
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November 8, 2022
Являюсь постоянным клиентом на протяжении трех лет данного автосервиса. Внимательный персонал, всегда оперативно приходят на помощь, качественно выполняют работы, не заставляют долго ждать, всегда консультируют по телефону по видам работ, стоимости, наличию запчастей в их магазине. Если запчасти отсутствуют, оперативно привозят ( на следующий день, как правило).
5
December 4, 2023
It is not worth repairing where only money is looking, I came for electrics, there were questions, not what they did not do, but they took the amount normally. Not long ago, they drove a roller to change the alternator belt, the amount will not pronounce. Look for another service.
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February 22
I don't quite understand how this place can be associated with a service station. I took the car after repair with problems that did not exist. From the service station, only the sign and the price tag. 0 is complete!
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4
September 11, 2022
Отличный сервис,недавно была проблема с развал схождение колес ,я приехал на сервис там был мастер приёмщик , я ему рассказал проблему автомобиля,загнали авто в боксы и их сотрудник произвел диагностику и развал схождение колес,назвал проблему,и я эту проблему устранил и все работает,а вот в другой фирме которой я обратился до этого ничего не решили проблему с развал схождение колес, название называть небуду, Очень отличные сотрудники, особенно мастер приёмщик Дашкевич Е,да и сотрудник который смотрел автомобиль,да и вообще сервис ваш отличный,рекомендую!
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January 10, 2023
машина мазда заглохла на трассе недалеко от границы на стороне Белоруссии, эвакуатор привез в этот сервис. Машину принимал Евгений Дашкевич, разбирался с ней Игорь, не спросил фамилию. Быстро подключились, нашли проблему и через 4 часа уехал домой. В минус 25 градусов доехали хорошо до дома, это было еще 6 часов дороги. Ребятам большое спасибо. И вообще, очень хорошее впечатление о людях, которые там работают. Надо было затолкать машину в бокс, ребята собрались мгновенно со всех боксов чтобы помочь. Спасибо всем еще раз!!!
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5
July 11, 2023
Был найден и выбран через Гугл при поиске эвакуатора. С заменой двигателя справились на ура. По мере ремонта ведут общение через ватсап и предостовляют фотографии по просьбе. Конечно есть и косячки, но это как и в любом другом большом автосервисе связано с большим объёмом работ. В целом рекомендую.
4
December 21, 2023
Excellent service station, qualified specialists who know their business))👍
Out of 10 points, 10+
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4
August 29
They are not praised in the city... And they don't recommend it... As far as I know...
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November 7, 2023
I advise everyone to look for another service!! I paid 119 rubles for sealing a hole in the wheel! Then I will forward this information to the relevant authorities with the application of the acts of work performed!
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4
July 31, 2023
Обычная провинциальная мойка с московскими ценами. Найти что-либо адекватное не успел, тк надо было отмыть авто от всяких прилипших тварей. Помыли так себе. Плюс одна звезда за приличное кафе с Wifi.
3
July 22
We did our job honestly and, most importantly, efficiently. In a word, well done!
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1
November 12, 2022
Делал машину зонда цивик, меня передние опорники и пружины. По итогу проехал 1к км, затарахтел перед. Приехал на другое сто, а у меня пружины не зафиксированы, они просто крутятся руками, они там висят. По итогу опорники заказывать придётся новые, т.к. этим опа. Плюс возможно убил стойки. Крайне недоволен работой. На следующий день причём приехал на это сто, жаловался на посторонний шум, была другая смена. мне сказали у тебя все хорошо, просто трутся пружины об стакан, мол они толстые. Попал я короче с вами речь на ещё один такой же ремонт… спасибо блин большое. Жду опорники, если кому интересно, выложу фото. Если вдруг при разборе причина будет не в вас, извинюсь и поменяю оценку.
Не правильно установили опорные подшипники. Они полностью не стояли в пыльнике и были не по метка . Из за вас я потратил еще 500р.б.
8
August 22, 2022
Если хотите потратить много денег и остаться с теми же проблемами у авто, с которыми приехали на СТО, вам на NRG. Если кто помнит миниатюру Аркадия Райкина "Кто сшил костюм?" - это вот прям в точку. Нам лично заменили всё, что можно было, месяц кормили обещаниями, что всё будет в огне, но увы и ах чуда не случилось .. Уважаемые сотрудники чудо-автосервиса NRG, мне кажется, было бы куда более честно сразу сказать, что вы не понимаете в чем причина и посоветовать искать специалистов, способных разобраться в проблемах нашего авто, чем выкачивать из людей деньги, оставляя ужасное впечатление после сотрудничества с вами.
10
May 20, 2022
Хорошее обслуживание. Квалифицированный персонал. Приветливый администратор, который умеет помочь советом с необходимым и оптимальным комплексом необходимых услуг. По предварительной записи ожидания нет.
6
January 22
Well done guys, they work quickly, efficiently and on time,
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4
November 26
Good maintenance and repair
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