I flew this airline for the first time Moscow-kulyab, I have not seen such a disgusting attitude towards my own customers anywhere and never before, as if they picked up people for free, such a boorish attitude, such bullying, such a feeling that they are doing this on purpose so that no one else even wants to know about this airline, not like flying with them. You're the worst.
Small hand luggage sizes and not very polite staff at airports
But very friendly staff work on the hotline, they always help to solve any issue!
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Karim
Level 12 Local Expert
May 13, 2024
We approach the registration with my wife. Registration has just started, I asked at the window will you plant it? Answer: The system chooses for itself. And I put them in the next rows.
What are you doing??? Is it really a system??? Friends were standing in line behind us and sat down next to us. I am sure that it is the company's policy to spoil the mood of customers. Taking into account the traditional sleeveless landing, in the farthest corners of airports, I will consider Ural Airlines last on the next flight.