That's exactly what URBO likes. The food is very tasty and fresh. The staff is polite, well done. Officer Perizat is well done. Responsive and observant. Keep it up
I didn't like the customer service. We went in and the manager met us and sat us down at a table.
Then 1 manager came and said there is a reserve here, then 2 manager came here we have a reserve. And then 3 the manager asked us to move to another table where we were not comfortable. The table was almost at the aisle. I think we're customers too. It was very unpleasant
The interior is beautiful, but I would like more seats. Although now there seems to be an expansion (?). High prices. Honestly. And the tastes of some coffees have deteriorated a little. And so, the cafe is wonderful. Especially the serving, the taste of the breakfasts and the attitude towards the customers. I especially emphasize the taste! I've been going to this institution since it opened, since my 7th grade) And everything is always gorgeous
Pleasant atmosphere. Ademi land. The water splashed on the table. Tamaks damdi. Staff priyatny. You can't go with ulken. A place where you can relax with a quiet friend angime duken
It's super cozy and atmospheric, but it takes a little long for orders to be fulfilled, like a lot of waiters, but they take a long time with orders and the water is free, it's cool
They are well fed, well served, and they are developing, it seems to me, slowly but in the right direction. Recently, by the way, we expanded, it became good. I really like their breakfasts!)) And they also give bonuses for which you can then buy something else. In general, I am satisfied with Urbo.
A cozy place with a winter hall, a summer track and outdoor tables. Delicious food and coffee. There is cool water from the establishment in the morning.
The price tag is slightly higher than in similar establishments, but it is compensated by the design of the dishes.
Among the disadvantages: the summer tables are located on the aisle to the shopping center, the probability that passers-by will look at your plate is 100%.
The service was at a very high level! Offshore Marina is very polite, fast, and carefully fulfilled all my requests. Thanks for such a professional service✨
It's been sinking a lot lately. The coffee is not delicious, I took panini with me, I realized at home that it had been lying for so long that the bread was like a stone. I asked to make a match with honey, they asked a thousand questions how to make it, then they forgot about honey
The service is disgusting. We waited 40 minutes for the order and did not wait. They offered to wait a little longer and take it with them. Disgusting.
The coffee has become tasteless, too bitter, apparently there is more robusta in the mixture now. It's a pity : (But the breakfasts are delicious. I like that now the coffee shop is around the clock, convenient
A good coffee shop. The breakfasts are delicious. The terrace is a little cramped with tables. The waiters are polite. I liked the bowl, the portion is good, very tasty. Thank you.
The establishment has deteriorated. They began to save money on everything! I do not recommend this cafe. It is better to spend the money elsewhere.
The prices are too high, the service is not very good.
It's a very cool coffee shop, I haven't been to one for a long time. I took a delicious ice cappuccino, which cheered up and quenched my thirst. My friend took a croissant with salmon and a large latte. He liked everything, ate for both cheeks. We were served by a pleasant and wonderful waitress Valeria, she was polite, showed and told everything, brought the order quickly, which is not found in every coffee shop now. I want to mention the modern interior, comfortable furniture, cozy. The prices are average, 1-2 times a week you can go. In general, I am delighted with this place. 5 out of 5 stars. I recommend.
Great place, works at night. It's very cool if you can't wait to grab sweets, coffee and read in a pleasant atmosphere at night. It's not bad here during the day either😉
Delicious coffee, a wide range of dishes, coffee. Different types of shares, snacks and desserts. A wonderful place with a cozy atmosphere, where you can go both alone and with a company
Prices have been raised again... the staff is not as polite as before... I have been waiting for my croissant with salmon for 20 minutes. The button does not fit …
As a result, I waited exactly 42 minutes for my croissant, then I came up to ask myself, they said that "the ingredient is over, sorry" was a complete failure, I wanted to eat while the child was sleeping, eventually drank my cooled cup of tea for 1080 tenge and stomped hungry and with the awakened child. Thank you Urbo! Don't set foot on you anymore
A great place to hang out with friends. The atmosphere is very pleasant. The waiting time is very fast. The food and drinks are great too. Staff and service 👍
Very northern service. They forgot to take out my dessert. I turned to the waiter with this problem, he completely forgot.
The simplest waiter's ethics is missing, they put the tray on the table, it's dirty. Here a guest sat down at a table with crumbs on it, no one cleans them at all. The anthill is wormy and hard. It barely breaks with a fork. The interior is pleasant, even a little cozy. The music is normal, not loud.
I was pleased with the tea, and the croissant is not bad, but the service, or rather, perhaps the lack of service spoiled all the impressions
Coffee is carried for 20 minutes, forgetting the order from four positions, with a low load and a large number of waiters, this is generally not allowed even for the most stale coffee shop, they bought the franchise in vain, all attempts at registration are nullified
Excellent and delicious coffee, fresh pastries, delicious desserts, the menu of the kitchen itself as the type and taste of the dishes will not leave you indifferent!
See original · Русский
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Денис
Level 10 Local Expert
February 22, 2023
It's very decent and tasty for a chain restaurant.
The waiters are slightly overloaded, so sometimes you have to wait a long time or remind them...
Of the advantages:
- They work around the clock
- There are many places with sockets, you can sit down with a laptop
Of the cons:
- There are often no empty seats
- Very unstable WIFI
See original · Русский
Ilya
Level 14 Local Expert
January 14
I ordered a cappuccino with alternative milk and a latte with nut syrup today. There is no coffee or syrup in the latte. I don't think it's worth coming in here if you want coffee.
At the same time, the kitchen used to be good. But with coffee, everything has been sad for two years now.
The food is great! The service is mediocre. Some waiters do not respond in the evenings, you have to go to the cashier yourself and pay. I myself saw several times how the devices fell to the floor, and they were put back on the bedside table with the devices. However, I did not find a better alternative in the area.
It is necessary to remind yourself about yourself 5 times to bring food, you can safely wait for more than an hour for a dish
And they can also forget about some of the dishes