Everything is very modest, corresponds to a small town, waiting rooms on the 1st and 2nd floors. There is a cafe on the 1st floor. There are three check-in counters next to the seats, 15 steps from the check-in area and customs.
It is a little cool in the departure lounge , otherwise it is compact and convenient , although walking to the plane will probably not be very good in winter (((
Good day! I am a guest of the city of Ust-Kamenogorsk. The airport is not big, cozy, and beautiful, everything is clean and well maintained. But it's banal that there is no Wi-Fi at the airport, even paid. There is a cafe / bar in the airport assignment, asked the waiter if they have Wi-Fi in the institution, replied that they did not, asked for a book of complaints and suggestions, says there is no such book in our institution, although it looks like a decent place. The devil is hiding in the little things.
A small provincial airport. Walking to and from the plane in any weather. In winter, you can get sick, because it is not heated either at all or in a proper way. The staff at the check-in and passport office is at least efficient, it pleases.
The territory is always clean, there is no snow in winter, in summer there is a well-groomed lawn, trees are surrounded by the territory. I really like the soda machine
They found out about the delay of the plane only after 2 hours. Nothing was announced on the speakerphone.
Only one suitcase check scanner was working when there was a queue for three flights.
They asked if the landing had begun, and the information desk answered 'yes', at a time when the arrivals had not even got off the plane yet.
You will not find anything more unorganized in terms of service and amenities for your customers in Kazakhstan. The attitude of most of the staff towards visitors is as if you came to their house and asked for something
It is very problematic if you see someone off or meet them with restrooms))) the parking lot is small and there is also a public transport stop where it is empty during rush hours, but traffic regulations do not allow parking, otherwise a fine this minute
It has become more comfortable, but still not quite like in large airports. I didn't have enough terminal there to print out my boarding pass. It would be very convenient for those who buy a ticket through the app
It's not a big airport, but it's a cozy one. A nice souvenir stall! The runway is not very good, it shakes during landing and takeoff of the aircraft. Convenient registration.
It's a long way to go from the parking lot. The police at the entrance do not know about the legality of gas canisters. The menu in the Cafe is too simple and expensive.
The good news is that planes are flying and there are more and more routes.
A typical provincial airport.
Upon arrival, all 150 people from the 320 airbus stand in front of customs like herring in a barrel))) the hall is 12 * 10 meters in total.
The departure hall is twice as large.
Everything is clean.
The toilet has a very nice renovation.
The staff works promptly.
In short, a solid four plus.
A new arrival area has been built. It became more convenient. You get your luggage indoors, not outdoors, as before. The restrooms in the departure area have been re-equipped. They have changed revolutionarily! There is soap, napkins, toilet paper. There are no fragrances and it is very clean.
Upon arrival, it was necessary to fill out a paper with the purpose of arrival, the address of stay, etc. When I arrived in Alma-Ata earlier, these leaflets were distributed right on the plane, but here they were only on the counters near the border guards, and there were no pens. I had to wait quite a long time for good people to share.
Nice quiet airport. But the concept of "leave your NEW CLOSED BOTTLE of WATER" is not clear to me. There is a water dispenser in the next room. Throw away your new unopened bottle and buy a new one.
A small airport, relatively fast screening. The lack of any cafes in the waiting area is disappointing, disgusting coffee (it is "it", not "he", as it should be according to the rules of the Russian language) from a sugar-free vending machine
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Anonymous review
June 29, 2021
I haven't read it for a long time, but I went to the airport recently, I put 10 points on everything