Astana, Syǵanaq kóshesi, 17Дfloor 1
Uyut
Directions
Quantum STEM School
171 m
7 reviews
April 16, 2024
I placed an order on 13.04. Before placing an order, I sent a screenshot of the furniture that interests me by wa. It was a chest of drawers "Malm" with 6 drawers of horizontal orientation with one of the dimensions of 170 cm. The Malm was delivered in other dimensions (smaller) vertical orientation and 30,000 cheaper. I paid for the one that was more expensive and I needed it. Twice in correspondence she indicated the size of the furniture of interest. The answer to my claim was the following: the boxes in the warehouse are similar. Unacceptable negligence. Furniture delivery and assembly only on weekends before 18:00. People move, buy furniture, and arrange their homes not only on weekends. That is, the customer either has to wait for the weekend, or solve the issue of delivery and assembly on a weekday on their own. And this is a store that sells oversized furniture. It seems that you have "dead souls" working, but people are suffering. The treatment is polite, it really is. The goods were exchanged, which leaves hope for improved service and customer orientation.
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December 6, 2023
It was yesterday (3.12) I was buying Christmas plates. Amazing quality. All the guests were interested in where such beauty came from))) I thank all the consultants
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December 5, 2023
Many thanks for the professionalism and individual approach to the client. Competent, attentive, listening to the client. Thank you, good luck and development.
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