I recently visited the City Children's Clinical Polyclinic No. 17 and I want to share my experience.
Positive:
1. Qualified doctors: Doctors are very professional and attentive to children. They answer questions in detail and try to do everything to make the child feel comfortable.
2. Cleanliness in the premises: The clinic as a whole is kept clean, which is important for the health of children.
Minuses:
1. Uncomfortable shoe cover system: I was surprised that I had to go to the doctor's office in shoe covers, but this information was not indicated at the entrance. I had to go down from the 4th floor and climb back up, which created some inconvenience. It would be better to make clearer pointers or inform about it in advance.
2. Long wait: The waiting time for an appointment can be quite long, especially during rush hours. This can be difficult for young children.
In general, the clinic left a positive impression due to the professionalism of the doctors and cleanliness, but it is worth paying attention to the organization of the process and informing patients about the necessary rules. I hope this will help improve the service in the future!
The convenient location of the clinic is next to a public transport stop. Transport runs regularly, both public and minibuses. The clinic itself (at least the department where orthopedic doctors work) leaves a very pleasant impression - the absence of long queues, its own registry, many places to sit in front of the offices. Qualified doctors in the department. I received comprehensive answers to my questions from these specialists.
I would like to express my deep gratitude to the massage therapist Lyudmila Tereshkova)Thank you for the work you have done, for the individual approach to the child, for your skill and professionalism. During the course of the massage, the strong tone almost disappeared. I almost stopped clenching my fists and holding my head more confidently, we are preparing for a coup)))He began to feel his body much better) I recommend it from the bottom of my heart 🫶
I would like to express my deep gratitude for the work of Lyudmila Tereshkova, a specialist at the Interdistrict Children's Consultative and Diagnostic Outpatient Orthopedic Center.
Thank you for your professional approach to work and love for children! We are very glad that we got a massage course with you!
A large polyclinic after major repairs, there are two pharmacies, a lot of electronics, additional services and procedures, qualified competent orthopedists, a kiosk with toys for sufferers as a consolation is attached)))
On 11/26/2024, we had a brain ultrasound on the second shift. Usually we do all ultrasound for a fee, but then we decided to go to the clinic. It was a quiet horror... Before the procedure, the child was swaddled, I don't know why, but it wasn't the worst thing. The child cried the whole procedure. I tried to calm him down by talking, but in response they told me to stop talking to him. The "specialist" told me to put a pacifier in the child's mouth and hold it with my hands so that the child would not spit out. She also held her head at the same time. If I didn't do something, she would tell me, "what did I put you here for?" After the ultrasound visit, my child did not sleep for several nights, cried and was moody because he was scared. What adequate ultrasound results can we talk about? Well, the cherry on the cake was that the ultrasound "specialist" does not carry out in medical disposable gloves, but gloves for the garden (such colorful, material-like with rubberized fingers). It's just terrible. How can you treat children like that? Now all ultrasounds are available only in paid medical centers.
I give 3 stars only for the fact that we have a wonderful pediatrician and a nurse. There were no questions with narrow specialists such as a cardiologist, neurologist, orthopedist, they all treat the child wonderfully. There were also no questions with the registry, they will always help and prompt.
Excellent children's clinic! Excellent specialists, attentive and courteous staff, good repairs (in some places they still do). The clinic is clean at any time of the year, the territory is landscaped and well maintained. The children went to physical therapy and underwater shower massage at the direction of the doctor, they were very satisfied. There are queues to get a certificate for school, but I think this is everywhere, and here doctors try to examine all children, they do not refuse anyone. Wonderful rehabilitation doctors. Special thanks to the medical registrars: they are always attentive, they will prompt and repeat, if necessary, several times. Excellent organization of the work of this institution.
I really like this clinic, we have been serving here for a long time, there are no complaints, we receive all the necessary help on time. At the moment, there are all the necessary specialized specialists here, additionally we only go to an allergist.
I would like to express my gratitude to the pediatrician Moroz T.A. for her attitude to her business and children. A doctor who is very attentive to details. During the year that passed under her control, I began to trust her completely. For any question about the child's health, you always get a highly qualified answer and timely help. Thank you very much.
I am delighted with the polyclinic, especially how the floor of the orthopedic department is decorated! And in general, everything is great, from the lobby, elevator, and sofas for waiting, to the pharmacy, where there is a place for kids!
I recommend you to visit!
We were on the way to the orthopedist. There was a force majeure in the clinic and a specialist (orthopedic traumatologist R.S. Lemekh) worked for two people. He is very friendly, despite the workload. The specialist who helped the doctor in registering patients very skillfully smoothed out all misunderstandings that arose in the queue.
We are registered with an orthopedist at the 17th polyclinic. On 31.10.24, we were at a scheduled appointment with Lipsky I. E. (there used to be another orthopedist). A very good specialist, attentive, pleasant to talk to. He studied all our documents/pictures and gave recommendations. We were satisfied with the reception.
A good clinic, excellent staff at the reception, always ready to help and prompt. According to pediatricians, it is a controversial issue, there are very competent specialists, especially young ones, but there are also "not quite professionals", so to speak.
Unfortunately, our site was combined with another one at the reception, which led to long queues. One section was accepted by appointment, and at the same time the other section was on a first-come, first-served basis, which led to confusion and queues (they were delayed by appointment for 40 minutes). I hope this problem is temporary, since the doctor of another area could be on sick leave or on vacation.
In general, the clinic is quite good. Of course, there are queues as everywhere (you may be lucky and on some Thursday afternoon you can get to the pediatrician without waiting in line), it's hard to take coupons as everywhere, but doctors always try to accept and help
It's a problem with doctors, there just aren't enough of them. Sometimes the queues are just huge if you couldn't get a ticket.
Dentists are a silent horror. Two children had their teeth checked at checkups, no problems were noticed. A little later, one and the other have pulpitis. How so?! So we don't go to these dentists anymore. I have to go to private schools...
We have been serviced in this clinic for about a year, before that we were serviced in the first and Borovlyanskaya, I have something to compare them with. So far, only positive impressions. There are almost always coupons for a pediatrician, you can even make an appointment day in and day out. There are narrow specialists to whom it is also possible to get, including dentists. There is an orthopedic department. You can sign up for an ultrasound a month in advance. There is an electronic queue at the reception, in the treatment room and some offices.
The only thing I didn't like was that children over a year old need to come for tests with their lancet. It's a pity that the pool was unfinished, but everything is fine
The clinic has a children's toy store on the ground floor. Money is accepted only in cash. When there is no change, they do not give change. They say all the best at once, goodbye. 1.50 rubles just like that out of the blue. It's a shame that the seller allows himself to do this. And this is despite the fact that there are + 2 pharmacies on site and a window of paid services. Those at 3 points can already be exchanged for change. But no, it's better to cheat the buyers of mothers and children. I think this approach is fu fu fu
I want to leave a negative review about the ultrasound doctor Zlobich S. V., not attentive, rude, this is not the place to work with children. You have to love your profession or leave it. My child has problems with thyroid, we are observed in the RNPC of thyroid pathology, and we just had to do a control ultrasound and check if the node had changed? We went into the office, did not have time to undress, only the child lay down on the couch, she touched the sensor once and immediately said, everyone get up. Your child smells strongly of hormones... And it's okay that the child takes huge doses of hormones... I do not advise anyone to go to this doctor for an examination. Now I understand why there are always coupons available for her.
I really liked the clinic. We visited an orthopedist in the direction of our clinic.
Polite receptionists at the reception, a wonderful doctor (room 218) and an X-ray specialist (4th floor).
Everything was done in 1 visit. After 40 minutes, they came out with a conclusion.
We visited the orthopedist's clinic twice, in the direction of another clinic. Everyone liked it, came to the appointed time, passed without waiting in line, the doctors are professionals. Thanks!
A very good polyclinic of a fairly high level. We were sent from the neighboring district ourselves and received a very qualified reception. We were satisfied
Specifically, we do not have a question if I decide on the spot and doctors are both procedures and necessary appointments!
Special thanks to the otolaryngologist Stolyarova I., she works like a bee, quickly and to the point!
My children have grown up a long time ago, but there are a lot of negative impressions left. I remembered the story as chapters.the polyclinic doctor canceled the sick leave for my 7-year-old son with a temperature of 38, saying that a sick child cannot run in the polyclinic and, in general, his cough is from snot, and snot is allergic (after all, autumn is in the yard). At the same time, I did not hesitate at all to go to the store at 10-00 in the morning and return with a package of products and determine the diagnosis of "healthy" for my child.
Rimashevsky Alexey Gennadievich, orthopedic traumatologist, room 219.
I strongly advise you not to use this doctor.
He doesn't want to take it, he doesn't get out of the phone. They took the ticket, reluctantly accepted it a year ago and did not give a referral for a massage. I did not give a referral for a massage this year, although I have to go twice a year for a diagnosis.
He said this for many children and he does not see the necessity (the child is an adult and let him do physical education and that's it). The child is 7 years old, physical education, dancing, swimming and cycling all the time and I think that this is not enough if the child cries at night.
And only baths and massage, sometimes painkillers, save you.
Other doctors saw the need and even prescribed orthopedic shoes.
I recommend the doctor Averin and Zaborovsky.
They are great and thank them very much for their care and professionalism!!!
I love our clinic! They completely abandoned paid medicine, very attentive doctors, we have a 7th precinct - both the doctor and the nurse are excellent specialists, in the office on the 1st floor all the doctors who came across are very good, the ENT specialist is in his place! Thanks!
Elderly women work, they are rude, they give sick leave as if out of their own pocket, they close the sick leave when the child is not yet fully healed!
There is a stall with toys where the terminal does not accept a card from the phone, this is a terrible 21st century in the yard!!
Pros: it is quite in a favorable location, good service
Cons: students/students are not always accepted in the nearest GUO, an appointment is too long to wait
The clinic is generally normal. But there is always no permanent doctor on our site. Just appointed, but alas not for long. But the nurse is forever. A low bow to our Maya.
My 27-year-old daughters were already walking terribly.and now we go with our grandchildren, the same thing has not changed.I can't get through.when you come , you sit for 3 hours or more .doctors are changing.Complete horror.
We were in this clinic with an orthopedist. There, as I understand it, they are sent from almost all over the city to this specialist. Unfortunately, I did not remember the name of the doctor, so I entered the conclusion in my clinic. There is no satisfaction from the reception, it is not clear how to solve our problem, the doctor did not say anything specific. In general, you can go for a check, and if you need supervision, advice and appointments, then I recommend the RNPC of traumatology and orthopedics.
We made a certificate to the school. Everything is very fast, done in one visit. They were even able, on the recommendation of a pediatrician, to pass a narrow specialist (an optometrist) on the same day. We are very pleased with the visit.
Quite a pleasant experience. After renovation, it is spacious and clean.
The waiting time is within reasonable limits, there is no congestion of those waiting.
The staff and specialists are attentive and patient with children.
The electronic queue was made at the reception, it is convenient, some innovations are periodically introduced and this pleases, of the minuses, it is almost impossible to get through by phone, so calling a doctor at home or making an appointment is a problem
The staff is attentive, the attitude towards customers is polite. The receptionist always tries to help you get to a doctor's appointment. Recently renovated, everything is clean and tidy
We are satisfied with the service, they answer the phone politely, the work of the 11th precinct is beyond praise, a good doctor is Leonid Chalenko, a good nurse is Alina Ivanovna. ENT works well, although an appointment with him is 2 weeks in advance, but they also take acute pain. In my opinion, there are not enough specialists in the clinic.
We put a terminal in the lobby for the queue at the reception. There are narrow specialists in recording. There is also an orthopedic department and dentistry.
The 11th section of pediatrics is working perfectly, Dr. Leonid Chalenko is a wonderful doctor and Alina Ivanovna is a good nurse. Always in touch, always polite, very attentive to children.