Service was really bad. One thing really shocked me when I asked WC, they told me that it was outside the building. But when foreigner asked, it turned out to be that there was one inside the building also. Why do staff treat people differently?
One of the best branches of Uztelecom.
There are polite staff working there. Everything is great.
They helped me very quickly.
Do you have any questions about Uztelecom, I recommend contacting this particular branch
The girl operator, unfortunately, did not remember the name, helped a lot! I consulted, including with regard to the problem of switching from another black and yellow company and new nuances that I did not suspect! In general, it is very professional to make my life easier!
Shahistakhon, thank you for the excellent
The service is based on such employees
The image of the company, everything is very fast,
That's right, with a great mood for
He is a super person to his work and visitors
With a capital letter!!!!!!!!
The review of the building and the review of the operator are different, the building and the conditions for customers are organized as much as possible, parking is available but not everyone has enough space, it is decorated according to a brand book, very convenient and comfortable.
I went, so the operator switched me from Beeline to Uzmobile.
1) There is an electronic queue, but it is made through one place. There is no order. I have P042, and my name is PO61 conditionally. People are shocked, they think that their turn has passed.
2) Everything was filled out, an application was sent to change the operator. Rejected. They asked me to go to Beeline to clarify what the problem is (of course, I have a lot of time). I asked again, did you enter everything correctly? I have no problems. They replied that everything is correct, Beeline is muddled.
3) With curses, I got to Beeline's office two days later. And interestingly, the electronic queue goes smoothly and, oh, a miracle! shows how many people are waiting for you.
4) What Beeline has always respected is the service. The operator said there were no problems, but advised her to approach the older one. The eldest, Anna, it seems, was not too lazy, rechecked everything again, called somewhere, clarified and reported that they had everything good, but the Uzmobile was messed up when the passport data was entered.
5) Arrived at the central office back. There are a lot of people, complete confusion, stuffy. I went up to that person, I say to him: A wise man, you made a mistake in filling out the campaign. And he almost cries because there's a guy standing next to him and yelling at him because his money is flying away, and the operator can't explain what the problem is. More precisely, to convey your idea.
6) Okay, I checked my data, fixed something and in 10 minutes a miracle is new! The operator has changed! That's how because of the smartness of the employee, I lost two days and 50 thousand on the road.
P.S. On the check (speedtest) Uzmobile flies, but in fact I have H+ Internet in my room. Due to poor quality, I left Beeline, but I got excited about the campaign.
Well, in 30 days, if there are no improvements, we will give you a chance to sell. But already at the service level, it became clear that Beeline may have poor quality, but the service is still on top. For 10 years and for yesterday I was convinced.
The reception is not aware of all the actions - as the robot responds, you go there and that's it! At the same time, he does not sit still! If he's sitting, then get distracted!
Офис мне понравился - очень комфортный, сотрудники вежливые, обслуживание быстрое.
Небольшой минус - отсутствие парковки, что весьма проблематично для машин во время намазов (рядом мечеть)
сотрудники вежливые ,приветливые , помогли с вопросом , офис намного лучше ,чем преведущий
ascherath
Level 4 Local Expert
November 13, 2023
So far, it is the only office working until 19:00, and not 18:00, which is very convenient for me as their client, you can stop by after work and solve all problems or get new opportunities. The service is fast, high-quality and polite. Thank you.
Не берусь судить о качестве их мобильной связи, но придя в офис из 7-8 стоек работало 1,5 человека и очередь из людей которые ждут пока их обслужат. Пришел я для того чтобы активировать imei телефона (этот офис указан на официальной карте на сайте uzimei), на что мне работники сказали что мы обслуживаем только своих клиентов и предложили купить у них тариф
Это очень слабая компания не только по части клиентского обслуживания, но и в самой организации процессов работы. Мне жаль потраченных денег на услуги этой компании.