Terrible customer service.
Most often, only one person works, there is either no second person, or it is unclear what he is doing in the warehouse, although when there is an influx of people, it is advisable to go out and help with the issuance of orders faster.
Gradually
Without respect
VERY SLOW!
A good point of delivery of goods, there are not too many people. The staff knows their job, there are no complaints. They can issue a refund on the spot without any problems.
I have received an order that I have not been able to pick up for 3 days, it's just terrible. They excuse themselves by saying that there is no light, okay. I called tech support in order not to look in vain once again - they said that the light had come. I come again, the same story again. They closed the branch with the sign "gone for 15 minutes" and slept inside the pick-up point. When they opened it, they said that there was no light again. Horror in general
It's just two steps from my house. The staff were very polite, but somehow one girl was rude, she was just in shock (I don't remember her name, she looks like a Korean.