Hello!
2 months ago, I bought a robot vacuum cleaner on uzum, I checked everything at the pick-up point beforehand, everything worked and it worked for a day, but the next day it began to discharge quickly, left the base and immediately returned back to recharge. The diagnosis confirmed that it was a factory defect, the vacuum cleaner was taken away , but the money has still not been returned, 2.7 million
The support hangs up with the words "oh, that's it", and the support in tg, where I write every day, answer that they are solving this issue
Now they started ignoring me
Outright fraud
2 months have already passed, the goods have been taken away and the money is not returned
At first, uzum told me that they did not see that the product had returned to them and could not refund the money, I contacted the seller myself through their application and he confirmed that everything was returned, expect, but the money was never returned
Handsome) prosperity. This is where I like the staff. The girl is very kind. And understanding. Well done. And two guys. Also great guys. I am grateful for the attitude. Thank you guys you are the best!!!
I am pleasantly surprised by the service! The courteous staff will provide the necessary information to the client. In the PVZ, it is possible to use batteries, various wires to check the electronics on the spot. I ordered the product in the evening, the next day I already picked it up from the PVZ. The product turned out to be defective. I returned it a couple of days later. I was immediately refunded on the spot, because I paid in cash. In general, only positive emotions remained, although the product was of poor quality. (But it's the seller's fault)
There is a convenient parking lot near the house, the staff is polite. Just stop trying to persuade me to apply for an interest-free installment limit every time))
One of the best marketplaces in the country, very fast delivery to home or to the pick-up point, a convenient application, the only thing is not so many sellers, which limits the variety of goods, etc., but Uzum is developing
The staff is always polite and attentive.
The point is convenient for those who live nearby.
There are all accessories for checking the purchased items.
I received all orders through this PVZ.
Due to the repair of the Kuylyuk road, it is difficult to drive up to the Uzum office. Hopefully, after the repair is completed, the road will be cleared and leveled, which will make it easier to approach the office.
The person is very polite and cultured . The first time I dialed the pin code from the plastic myself.
We usually ask for a PIN code.
It works promptly. The product was received on time as promised.
They do not accept payment via Fast pay in the Apelsin app, so the promised cashback is not credited, otherwise, the staff is polite, they serve promptly
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Show business's response
Алексей Бородин
Level 7 Local Expert
March 26, 2023
A convenient pick-up point, courteous staff, there are all amenities where to sit and check the goods, there are sockets, batteries and tools.
Uzum market hodimlari juda qo'pol va kibrli. Takabbur. Oddiy odamlarni mensimaydi. Odam kabi muomala qilmaydi. Madina ismli hodim uzum market
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Альме Фаттахова
Level 6 Local Expert
June 6, 2023
The order was picked up quickly.
The pick-up point is conveniently located. We installed it in the car and now we are flying. Thank you for the product.
I hope I won't stop there..