If you take a car here, keep in mind that there is 1 manager in the office. Make an appointment and don't be late. If he has gone somewhere, then you will wait for him indefinitely. I agreed that the car was needed from 9 a.m., they did not wait for me for 20 minutes, as a result, the car was received around 13h. All plans had to be changed urgently.
The service is excellent. We took a Renault Traffic minivan for 2 days for a long trip. The car is comfortable, as a driver, I really enjoyed it) The fuel consumption is pleasant - 6.5 l/100km. A little harsh for the passengers in the back row, but tolerable). The managers are polite and pleasant to communicate with. Everything is prompt. The car is fresh and clean. There are non-critical nuances of burning errors. Thanks to v-auto) I definitely recommend it.
In general, everything is fine, but... Read the contract before signing it. There is something there that for some reason they don't talk about when they give the car away. For example, that the car needs to be returned in a perfectly clean condition, otherwise the fine is 35 white. Rubles'
I rarely write positive reviews, but I'll leave them here.
Everything is great: good cars, affordable prices and an adequate attitude.
I recommend it!!!
I booked a car on Wednesday for Friday. I wrote that I would be at 14. Plans changed, I arrived at 10. The manager on the phone said that the car is waiting for you. I arrived at the office, they said that, alas, the car had left, we had a mistake. Take the last option twice as expensive. I don't recommend it. I was left without a car on Friday
A convenient place. Polite managers. They explain the terms of the lease. During the rental, it is fashionable to get additional advice and support from managers. I advise everyone
Unreliable. There was a pre-booking of a car. On the day when it was necessary to go to pick up, they called and said that there would be no car, the tire was 100 rubles more expensive. The plans are ruined (
In general, an ambiguous impression: on the one hand, the car did not fall apart - this is good, on the other - there are a lot of nuances, technical and human, both when booking and in fact. There are other service providers, so if you are going to rent a car in Minsk, call and see everything.
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Классный пользователь
Level 6 Local Expert
June 16, 2024
Of all the centers that provide rental cars, this one was simply amazing in its awfulness. Zero customer orientation among the staff, I ask the authorities to pay special attention to the administrator, who does not perform her functions from the word at all, from communicating with customers (cute only at the stage of issuing a car) to an elementary answer in the east, to claims or questions that could facilitate the process of renting a car to a client - complete disregard, or : "we can't help you," although that's not the case. The service is definitely focused on one-time cooperation, I strongly advise you not to impose a sink 100%, even if you wash it an hour before delivery)
I took a minivan for 3 days. I liked the car, as well as the approach of the staff. You can easily take additional equipment and car seats. The staff is polite and punctual. There is a car wash nearby, which makes it easier to hand over the car in a clean condition.
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Павел
Level 18 Local Expert
August 21, 2023
In general, it is a good rental, and has been on the market for a long time, which is credible.
I was very confused that they gave me a dented car. Moreover, when I signed and paid for the car, it was standing sideways and I saw it already during the inspection.
They tried to explain to me what , and what's the big deal here.
Well, everyone takes cars for different purposes, and someone doesn't care, someone doesn't. And it doesn't matter if it's an economy medium or a business. Maybe a guy takes a young girl for a ride, or someone else takes her somewhere.
At the same time, I booked the car in advance and could tell if the car was defective, would you take it?
I would have refused and would have searched further. And so there is no time to look for, and you need a car.
Explanations that sometimes get into an accident just before registration are also not an excuse. This is force majeure. No one is insured.
But to say in advance an already known fact, it is necessary. All people are different, some are acceptable, some are not, even if the speed is not affected.
Therefore, clarify this fact before renting, since it is not considered important. I hope it was just a lot of work and forgot to say it, because I'm still planning to contact the company.
The rental is generally the usual price-quality.at the end, I am not satisfied with the cleanliness of the car.payment for washing a washed car is being imposed!!this scam is not very pleasant!!!the car was issued in the same form!!
Good rental, took Kia Rio for a couple of days, reasonable price and condition of the car. When booking, be ready to send your passport and driver's license. The deposit is taken only in cash in Belarusian rubles or dollar / euro. You can pay with a card. They give cars to citizens of the Russian Federation without any problems.
I was looking for a car to travel around Belarus, I came across "V-auto". Starting from the website and ending with the contact with the manager, there were no problems, but on the contrary. Friendliness, kindness, help. All your questions will be answered here, even the smallest ones.
The Hyundai turned out to be clean, comfortable and convenient to drive and move. The company has great respect for quality. The car looks like it's just out of the cabin. The very thing you need for emotions))
Thank you for the excellent service and the services provided. I will definitely recommend it to my friends!
Many thanks to V-auto rental for the car provided.
It was necessary to urgently take relatives to another city.
To fix the problem, it was decided to contact this rental company.
Despite our unexpected visit, the car was issued promptly.
Excellent service, friendly staff and affordable prices) I recommend this rental to everyone!
The plastic of the door and panel was wiped in pieces, and dust was left in the corners at all. Vacuumed badly. Money thrown away. After a while, I came back and saw a completely different picture. The staff is different and the approach to work is completely different. With two stars, you can safely put 5, since they washed it properly this time and provided a discount as an apology. I can already recommend it.
It was the perfect car for our trip. We visited relatives in Belarus with a family of 5 people and 10 suitcases. Initially, we wanted to rent a Largus, but the girl manager said that she doubted that all our luggage would fit there, and we did not want to rent a minibus. A variant of Cadi Maxi was proposed. Of course, it came out more expensive, but everything fit and there was even a place, a very comfortable car!Plus, significant savings on fuel, as the diesel consumption was very pleasing!Conclusion: a competent consultation can make your trip much more enjoyable. We will definitely advise you and we will use your services ourselves!👍🏼
The service is clearly focused on one-time cooperation. Be prepared, a typical car wash divorce. You take a dirty car, wash it, return it clean, the manager says that he cannot accept it because it is dirty.
Good service. I took a couple of cars, everything was fine, the condition of the cars is good. The conditions and prices suit me, so I will contact you again when I need transport.
We took a merc for a trip to Luxembourg. Sorry for taking so long to review. The service is on the level. The car was comfortably delivered there and back without any problems. Thanks for the service. Prosperity of your company.
The sink is great! The staff too. Admin. Leonid, above all praise!
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Pisides
Level 8 Local Expert
September 17, 2022
We took a tiny Peugeot for a few days for a trip around the Republic of Belarus. The car is in very good condition. For a subcompact, it goes more briskly than expected. The deposit was returned immediately after the inspection when handing over the car. The rent was paid with a Russian Mir card, the deposit was left in Russian rubles.