They went from being the best printing company in the city to being the worst. Manager Alina is a model of rudeness and unprofessionalism. We have been working with VTO on an ongoing basis for several years. While we were working with manager Nadezhda, everything was always fine. She is very pleasant and polite. The product was printed with high quality, then the manager was changed to Alina and all hell broke loose. We placed an order. On the appointed day, they informed me that it was possible to pick up. My wife drove 76 kilometers to pick up the order, and at the stage of checking the order items, it turned out that half of the item was not printed. To which Alina replied, "Oh, I didn't notice." Since the order was urgent and the delay was the fault of the manager, the wife asked to print the necessary items immediately, to which she received the answer wait your turn. On various arguments that to drive 70 km at idle