I've been visiting the salon for over a year now, but I've only gotten around to writing a review now.
The best place I've ever been with my pets!
A few years ago, after a long and difficult treatment, it became necessary to put the cat in order. We couldn't have done it on our own. There was also a problem that after the operation and all the manipulations, the cat treated any procedures with fear and even aggression. We went around more than three salons, where we were turned back after 10-20 minutes. It was only here that they were able to find an approach right away and brought the cat into a gorgeous royal look.
After that, I came to the salon again with a second cat. She is shy and has a very thick and dense undercoat. To be honest, I was completely shocked, the hair after the procedures is hair to hair, soft and pleasant to the touch, and of course no molting in the near future.
This is not the first time we have come, and the result is always amazing, and the cat, despite her character, never looked intimidated or downtrodden after the procedures, just a little unhappy)
Of course, special thanks to the staff. The girls are always kind, sweet, and friendly. There have never been any problems with recording. Mandatory feedback, photo and video reports. Detailed consultation before and after the procedures, care tips, a guarantee and a good attitude))
I liked everything, I had a good approach to the ponytail, although I have a guy with a character, but everything was great. Thanks! We visited Master Natalia
I add it a month later ... we have read six Pomeranian puppies, now all except the head with bald patches and uneven areas. The master says that this is how it should be at the age of a puppy, but this is nonsense. It's a pity that they don't want to admit their guilt and give advice on how to act in such a situation, if they created it themselves. I'm very upset... they also said that they are about the same for puppies and adult dogs.… I was shocked by this, because a puppy and an adult have different skin and different fur, how can they be scratched with the same force when the puppy is still soft and sensitive…
Today, for the first time, we visited the express molt procedure with a cat. We were very impressed. Real professionals work in the salon. Master Alesya won us over, when she took the cat in her arms, I immediately realized that there was nothing to worry about. The fur of the cat after the procedure is soft, shiny, well-groomed. Thanks again to Master Alyosha for his kindness and well-done work, it is clear that the person is in "his place"! We will definitely come back to this salon! :)
It was interesting to be in a salon with such a star rating at different venues.
And we did not regret that we chose Valery Groom, and we were satisfied with the results of the Express shedding program for the pug.
In the salon, they worked with the pet in a way that it is impossible to do with your own hands at home.
Our first visit will not be the last, and we will treat ourselves and Mickey in this salon, despite the prices.
Our favorite salon has been for 2 years. Everything is always at the highest level. Our girl always has a nice haircut and neat nails. There is no stress and worry, full confidence in the girls and Valeria personally. Thank you for your professionalism.
We chose this place based on the advice and were very satisfied. This is our first visit and we wanted everything to go well. And so it was. The staff is very nice and courteous. It is clear that the girls love their work. The dog is clean, smelly, and happy. Special thanks to Master Alyosha for the photo report
I regularly bring my pet to this grooming studio for express molting, I remain satisfied, the dog is not stressed, but rather calm, which speaks well about the place. At the exit, they always offer to choose a dog perfume and take out a pet, it is convenient to sign up with the guys, prices are slightly higher than the average in the city, but they are more than justified by a cozy place, service and a professional team. They help to comb out the fluffy
Everything is very good.Polite staff.Everything is on schedule.Our dog Terry likes it.Special thanks to Master Alesa!Thanks for the work! Happy New Year holidays.
A wonderful salon with very responsive and friendly staff. Seals tolerate all procedures well. The quality is at a high level, there have never been any problems with well-being after visiting the salon. We have been using the services for a year now and recommend it)
The best master works in this salon. And the name of this master is Alesya. Special thanks to her from our Nori.
And the girl administrators are all very polite.
I wanted to put 4 stars, but it's a pity to spoil the rating of the place. This is not the first time we have visited this salon and we are always satisfied with the work. But today the Administrator spoiled the mood. Our cat does not like all the procedures for combing and bathing. We knew this, we always go only to this salon from the very beginning. We already know that in order for everything to go well, you need to give the cat an express sedation pill. Maybe this time the pill didn't work immediately, or something else. But they called us and said they couldn't wash the cat because she was very nervous today. We came to pick up our cat without any complaints, the master calmly explained to us that this happens, this time it was not possible to do the whole complex. Well, it happens, we thought. But when the master left, the administrator then spoiled our mood, saying that we need to contact the veterinarian about the behavior of our cat and that next time we might even "Turn around". In short, it seemed to me an extremely unfriendly person = (And she herself was not in the mood today. But the rest of the staff is very kind and always does their job well.
Good service, we coped with the fact that no one else could in other salons. Even at the entrance, the receptionist stands up to open the door to her clients, pleasantly surprised
They refused to carry out express molting of the cat without preliminary washing, despite the fact that the cat is vaccinated, preventive treatment against ticks and worms is received in a timely manner.
I would advise the organization to consult with a VETERINARIAN and find out that if cats independently maintain the proper level of their hygiene, they DO NOT NEED WASHING!
There was no declared "individual approach"!
Today we visited Valery Groom and were pleasantly surprised! Excellent staff who immediately discussed further work. It was the first time they gave away a dog like that, so they were very worried, but in vain! When we came to pick him up, he didn't even want to leave, which shows a high level of professionalism and acceptance. We highly recommend it!
Always only here! It's not easy to cut a poodle in Asian style, but we found our salon, they are really the best! The pet always comes out of the procedures happy and delicious-smelling 😍 trust in master Valeria 100%. Another very important point is that the haircut grows very beautifully and the dog always looks well-groomed!
Oliver thanks his master))
And I thank you for taking care of those who have paws.
No girl gets as many compliments as my dog after a haircut 😁
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Н
Надежда К.
Level 4 Local Expert
February 5
A great salon for pets :)
I've been taking my dog for a haircut and brushing his teeth for quite a long time.
I like everything: the attitude towards animals, the quality of work, and the price.
We did hygienic care for the baby Pomeranian at Anna's. As always, at the highest level. The baby is washed, the tangles are combed, the hair is combed, the ears and paws are trimmed. The friendly atmosphere and professionalism of the master are suitable for us!
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Яна
Level 3 Local Expert
December 17, 2024
The most favorite salon 😍 we have been going to Valeria's for more than a year, we really like everything, the cupcake always comes out with a satisfied bun 🫶🏼🐶 I recommend it!
We brought the dog to the express molt for the first time, she is hyperactive and does not like household appliances, but everything went fine, the dog is happy, clean and without extra fur. I recommend this salon 💯
Great salon! It has a friendly atmosphere right at the entrance! We came on the advice of a friend. Valeria is a super-master! Before that, they also got their hair cut in a great salon, but very far from home. Now only to you. Close, high-quality and fast! And how happy my bichon girl is!!!
It was the first time I brought a cat to an express molt. Everything went on at an excellent level. Thanks to Alesa for her excellent work and professionalism!
They brought the baby for hygienic care, they were satisfied with everything. The wool is very soft, the baby smells delicious. I really liked how the ears and paws were cut)
We were at Anastasia's.
We are very pleased with the complex with a haircut for our Maltese! We have already gone to Master Valeria several times. Our dog looked great every time! The master listens to all wishes. And the most important thing is that a haircut always grows beautifully. Before that, we went to other popular salons, but stopped at ValeryGroom, because the price is excellent and the haircuts are great. I recommend it!
I really liked this place, even from the entrance: you need to walk along such a beautiful path overgrown with trees and bushes, just like in the jungle😅
Next, we were met by a nice girl, the administrator and the master. Unfortunately, I don't remember the name of the master, but she was very attentive, clarified all the important details and took my cat to the express molt. Usually my cat breaks out with horror in his eyes when you try to wash him, but everything went so smoothly that I was in outright shock. I couldn't watch the procedure, according to the rules, pet owners can't be inside, but the receptionist offered to take pictures of a couple of moments for me and thanks to this I was able to see how my fuzzy endured the procedure. The atmosphere is very pleasant, and most importantly, the cat tolerates this procedure! I was afraid we'd leave before we even started... I am very grateful for the careful attitude and professionalism. We will come again💛
Excellent work by professionals! I would like to say a special and HUGE THANK YOU to the receptionist who worked on October 31, 2022. I answered all the questions, suggested treatment options for my cat and much more. I also express my gratitude to the master. The cat is delighted with the procedure. I got a haircut, washed, and treated. 5 stars! I recommend it!
Super salon!!! We were on the express molt (Labrador breed)! The service is on top! Polite receptionist, quick recording, master Elena did everything just super! The dog is handsome, the coat is shiny and the fragrance is just a bomb, there is no wool at home. The girls gave recommendations for further care. Thank you very much! Now for grooming only for you❤❤❤❤❤
For the first time we turned to this salon on the recommendation of friends and did not lose! We did an express molt for the Asi cat. I was pleased with the result. Now the wool does not fly around the room after the pet's active races. The staff is very pleasant and courteous. ☺️ Coped well with, to put it mildly, the harmful nature of the cat 😤
Thank you very much to Master Ruslana! 😊
York was brought to the complex, everything was discussed with the master before the procedure, she showed him with her finger what to do and how to do it.As a result, the dog was shaved to zero along with the muzzle, it turned out not York, but a rat, so it's also crooked.They cut off the cap to zero , although they clearly said not to touch anything.They also said a lot of things that the food was not normal and there was something wrong with the ears.Do you have doctors working there, why do you give such conclusions?Maybe the owners know their pets better, since they spend money on hygiene and care every month, they obviously take them to the vet.I do not recommend it.
The best salon we've been to. Beautiful, clean, the staff is super friendly and most importantly the most beautiful haircuts, the spa is generally a bomb after it, the wool is silk and does not get confused!!! The Maltese lapdog
We were in this salon for the first time with our shih Tzu shank. We really liked everything! The staff is very friendly, Master Natalia is generally super!!! They cut it very well. Now we will be regular customers👍👍👍
Thanks to Valerie Groom for the careful approach to each pet and owner :) everything was told in detail and explained, my cat now does not shed and smells like flowers! I am very happy with it. I advise you
A salon where you don't worry when you leave your pet. They do everything very carefully, beautifully, after leaving the dog looks perfect, without exaggeration. The master's always very attentive attitude to the dog!
I tried to cut my toy poodle girls in different salons from different masters. But it seems that I will stop at this salon ☺️
That feeling when you want to come back here and to this master!
Neat, beautiful, all taking into account wishes and suggestions))
I agree with the previous review that it grows very beautifully, which is not a little important to me!
Valeria, thank you and your team!
The photo shows the girls a month after the haircut 🐶
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Show business's response
Алеся Климчик
Level 4 Local Expert
January 31
Excellent masters of their craft. The cat got a great haircut.
Thanks a lot to groomer Anna for the express molting of our cat Grace! She is very fluffy and began to shed a lot in the summer. She returned home half the size she was, but there is much less wool around and it is easier for her. Thank you very much, it's impossible to comb it out on your own at home!
I liked everything very much. We quickly found a convenient time. The haircut is super, the master is excellent. Thank you, we will definitely come to you again.
Lovely salon, friendly staff. We did express molting for Jack Russell from master Ruslana. We are very satisfied with her work, just a professional in her field. In the end, we received valuable advice, as well as treats for the dog. I recommend.
They brought beauty to master Natalia, everything was done exactly as requested, and not as it turned out. The master went to meet the client, I was with a child who fell asleep in a stroller, there was no way to go up to the salon and the master came out to us, not all salons agree to this. Now haircuts are only here
A wonderful salon is the best of those that have been contacted so far. The attitude of the staff is wonderful, any nuances were discussed in as much detail as possible, all our wishes were taken into account. We recommend contacting you!