There are no complaints about the sellers' service, they will always help and prompt you with the choice of goods .The delivery is excellent, they adapt to the customer.The quality of the product has deteriorated significantly, the product is not bought for one month.We came across the fact that we purchased a kitchen sofa that had been in use for 2 months.A few days ago, when my son was sitting on the sofa, a board broke under him.It turned out to be a non -guaranteed case . When we started to repair ourselves, we were very surprised, the foam rubber was made from three pieces, i.e. we molded the waste from what was there, and the board was of inferior quality.Before you buy, think about paying a hundred times for a promoted brand or for the quality of the product.
The quality of the product has become significantly lower.
I ordered 2 products. There are dents and malfunctions on one product. The second one also turned out to be a fake of a well-known brand. Recently, product quality control has decreased significantly.... think and check for yourself.
There are no problems with delivery, up to the entrance. If necessary, you can arrange a floor..
But the refund is more problematic. You need to know your rights, the law, and not what the sales consultant says, trying to evade responsibility.
Consult in the NGO "ROZP" Happy shopping!
I recently visited the store.
Very polite sellers.The product I am interested in was found on the site very quickly. We picked up the color and fabric.
I liked everything. I recommend. And the prices are quite satisfactory. 👍
I have pleasant memories of this place: in the 80s it was the restaurant "Belarus", where I once met a girl. Now there is a furniture and household appliances store with a good assortment and polite sellers
Consultants walk around breathing straight into their backs all the time, the most unpleasant behavior, you say you don't need to help, I know better than them, I work in the field of production, but they still climb with inappropriate words and attempts to tell something, the competence of the employees is missing!
Terrible store. Ordered a kitchen, a lot of nuances. There are not many spare parts, the wrong locker came. The consultant didn't want to fix anything.
Friends have also ordered a kitchen, they have been waiting since July, and they keep calling that the price has changed, or they need to choose another countertop, since there is no one that they ordered. Result:never set foot in this store again.
Excellent service, reasonable prices, goods can be taken in installments without the first payment. The store is 100 times better by all criteria than the 5th element. Except that there is not such an extensive selection. But the quality of service is 100%. The installment plan was provided by Belarusbank on the day of the appeal, they brought a washing machine without a down payment for free to the entrance. The installment plan is interest-free. Great!!!!
We bought a defective TV. They refused to return the money and exchange it. Sellers refer to problems with sockets and wiring in the house. We are thinking of changing the house now, perhaps the problem will be eliminated. We will also follow the phrase "what did you want for this money". Thanks for the advice, now we will take the goods more expensive, but not from you. We advise everyone who wants to lose money, time and nerves.
We bought a TV, after a week of use, it turned out to be defective. They refused to return the money, they did not explain the refusal in any way. They were taken away for repair. He returned in the same condition. The case will go to court)))
They brought my daughter a product with broken glass and refuse to change it, and I bought a TV and am not happy with its quality, the program always crashes and you need to restart it so that it works
I like the store, there is a large selection of goods, the consultants are attentive and polite. A spacious room, which is important. I'm happy to come in.
The unskilled sellers are simply amazing! They shouted that the Zilmer company was 1000 times superior in quality to the Thomas company. So not only that, but also the seller snapped back in response to the fact that we will decide for ourselves