Vamexpress
Directions
Ploshcha Francishka Bagushevicha
860 m
Galantarejny
700 m
76 reviews
June 19
Like any courier service has its disadvantages, at least I have not seen 5-star courier services on the Internet. However, on this courier, they try to carry on time and with adequate money. In order for everyone to be satisfied, both the 1st and 2nd sides (courier (driver and operators) and customers (recipients of goods) need to be adequate. the 1st should call and warn on time, the 2nd should pick up the phone on time and be on the spot at the specified time and understand that there is a combined cargo, and not specifically delivery to them.
See original · Русский
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September 10
CAREFULLY LOOK AT THE LEVEL OF SERVICE PROVISION (number of stars)! AND READ THE REVIEWS before ordering a service from this courier service! The "delivery" service turns out to be DISGUSTING! It feels like the delivery time is called randomly. At the specified time, from 18.00 to 20.00, the delivery did not take place! The question of why there is no product yet was answered: "We're not delivering pizza. And you should not call back that the delivery is delayed!" No apologies, with clarification of information, no normal tone, no specifics!!! If you need an unworthy service and a poorly rendered service, then this courier delivery is suitable.
See original · Русский
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June 18
I strongly DO NOT recommend this carrier.
The company does not comply with the delivery time from the word at all. This is the worst delivery imaginable.
We received our bulky cargo only from the fourth time! Every time they promise that the cargo will be delivered tomorrow, but this did not happen.
The initial delivery was made a week in advance on Saturday. On this day, there was not a single call from the carrier company, by what time it was unclear to call the movers. By the evening, when we contacted the VamExpress manager with the help of the store that organized this delivery, it turned out that our order did not fit into the car that day and it would be delivered tomorrow. Naturally, no one informed us about this, why. We agreed on delivery the next day before 12 p.m. with a request to call in advance to inform you about the delivery time. The driver called at 6 pm! We could not accept the cargo at that time, because we did not have movers at that time. The third delivery was also simply not loaded into the car and we were not informed. I had to call the office myself and find out the information.
For the fourth time, the driver called 5 minutes before arrival! Any decent company delivering bulky cargo will call at least half an hour/hour in advance so that the client has the opportunity to call the movers and generally be at home during delivery. As a result, for an additional fee in their pocket, the drivers agreed to lift the load into the apartment.
On top of everything else, managers respond rudely and boorishly on the phone, do not have up-to-date information and do not listen at all to what their client asks for. It is impossible to get through to the managers, phones and SMS are not answered.
The cargo arrived in torn boxes, which also indicates the quality of their transportation services.
Given the number of similar negative reviews, we would never have used the services of this delivery ourselves, but the delivery was organized by the store, so there was nothing we could do.
See original · Русский
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