Good afternoon! We purchased a Premier-3 corner sofa in this store. The situation is as follows… When choosing a sofa, it was important for us that the corner was on the left. The exhibition model in the store was on the right side. The consultant and I discussed several times the importance for us of the location of the corner on the left. The consultant assured us that the angle is universal and it is easy to change the angle yourself, so we decided to order this model, but in a different fabric. The sofa was delivered from Brest in a couple of days. When it came to the assembly of the sofa, it turned out that the location of the corner is not interchangeable. We immediately contacted a consultant at the store, asking them to clarify the situation. In turn, the consultant turned to the storekeeper for help, so that he "taught" us how to change the corner of the sofa. The storekeeper made it clear that the sofa does not have a universal angle, and tried to explain how you can change the angle yourself, while you need to violate the integrity of the sofa - swap the guides by drilling new holes. When trying to reverse the angle, it turned out that the guides for the back bar still needed to be re-drilled, which led to a violation of the integrity of the fabric. The consultant's negligence and our trust in him cost us 2,700 BEL.rub. . We ask the management to pay attention to the incompetence of their employees who give false information due to ignorance of the characteristics of the product or due to negligent attitude to work for the sake of sales. Customers who will purchase goods in this store are advised to carefully double-check the information about the product, even if the consultant beautifully explained it to you, smiling at all 32.
Great store! Friendly and competent staff! A good range of furniture products, pleasant bonuses, the possibility of installments. The quality of the products presented is at a high level. We bought An Anrex bedroom in this store. In general, we are satisfied. We will contact you again!
A great store. The sellers are wonderful, I really liked Natalia Chechun, bought a sofa from her, helped with the choice, advised. The store is super, I recommend it.
If you want your furniture, as well as the price, to not match your order, you are definitely here! We ordered a sofa, so not only that, while it was being made, the price increased by 200 rubles, but also the sofa does not fully comply with the order. The threads in the order should be in the TONE of the fabric, and not WHITE threads, which was fundamental, because white does not look good on blue ((it's the fault of the manufacturer (Progress factory) or the store (as a supplier) but the fact is-the sofa is not like that!!! Thank you for at least matching the fabric color to the order. But in the future, it's better to avoid this store!!!! And I don't advise anyone!
I was very surprised by the approach to customers regarding the loan.If your salary is below 800 rubles, you are clearly not here!Since it will be refused!And if you want to place an order, you need to make an advance payment of 100% and
wait from one and a half months.I'm glad to see you, I'm NOT GLAD to see you at all!!!