I like Vega a lot. But the display is not intelligently categorized and furnished. For example I was looking for the plants and fake flower pots, they are not displayed together. I had to search everywhere for some nice ones, and after I gave up and paid my things, I noticed a stand way behind somewhere else not even close to the other stands of other plants, besides the ones in the showroom. It needs some designer touch to make the displays attractive and easy to find.
The best hypermarket in Armenia. The consultants are polite and will always help with any question. He often arranges large discounts on large appliances and furniture. There is also a convenient website. Definitely, I recommend it.
The disgusting service of this store. We ordered an entrance door, which they promised to deliver to us within 10 days. They were delivered 3 weeks later, and then after millions of calls, the operators did not see the order in the database. As a result, they brought a door with crooked locks. No one offered to come to measure the dimensions, as a result, it turned out to be out of size. We made a refund for two more weeks. At the same time, they were called to clarify the terms of the return, their standard excuse is to call back in 5 minutes, and then they just don't pick up the phone. We managed to get a refund exclusively through friends!!!
Negligent work of operators, service.
Terrible maintenance, we bought a vacuum cleaner for 100,000 drams, it turned out that the pipe attached to the head of the vacuum cleaner was defective - in 1 month the mount was worn out so that it practically does not hold. The service's answer is that the warranty applies only to the head of the vacuum cleaner and it's our own fault that we broke the mount in 1 month. There was a similar story when buying a washing machine: there was a motor malfunction, during the inspection the master wanted to cancel the warranty case due to a small scratch that appeared during installation in the bathroom. But at least in this case it was possible to achieve a guaranteed refund
I gave the vacuum cleaner to the warranty service. They said 20 working days. After 15 working days, I call just to find out at what stage, they are repairing, waiting for a spare part, or something else. I've been running after them for 3 days, we'll call them, we'll call them. As a result, no one called. They give you a number that is disabled. They keep pointing out that 20 working days have the right to keep, but I also have the right to find out at what stage the repair is, what we are waiting for. It seems that they do this on purpose so that next time they don't load them with work, and take them to a private master for repairs.
Mi xosqov shaat vat servisa!
Good service in the store, we bought a refrigerator and freezer, everything was delivered. But if you need advice about the purchased product, it is impossible to get through. None of the rooms are working. It's very annoying.
A very large, good store. Something like IKEA. I won't say that the prices are low, but there are a lot of interesting products. I bought dressers, a bed, a mattress from here, as well as something from technology. You can also buy goods at a good discount. I really didn't wait, I always needed it here and now
We ordered a package with a free installation. Condey was brought in.
A week later, the installer began to call and give excuses why he would not install the air conditioner. It turns out that we are obliged to provide it locally in a private parking lot, which is located next to the house. The parking lot has nothing to do with us, and of course there is no access to it. There are a lot of free parking spaces 30 meters from the entrance. But it doesn't suit him in any way. Argument: what if I forget something in the car, and I have to go back so far???
The most amazing thing is that the employees of the Vega desk (who managed to get through) support the nonsense of the installer.
Indeed, why do you need to install it if the client has already paid the entire amount?
The conclusion is the office of scammers.
Disgusting service. We bought a sofa and a mattress, promised within 3 days!!! days to bring. Two days after the purchase, the delivery called: "we will bring it today." A day passes - there is nothing, we call the next day - they promise to bring it back today, but nothing happens. The operators switched to the delivery department, but they just hang up, they promised to call back within a week, but alas and ah. A week has passed instead of 3 days, there is still no order, and the collectors have already called twice to find out about the availability of the order. What am I talking about..... if you have the opportunity to buy furniture or appliances in another store, use it.
It seems that the choice is large, there are a lot of household appliances, we personally did not like it, because the consultant works for "fuck off" (all tips with a message - take everything excellent), the payment system is complicated, first the consultant prints a check, then you give it to the cashier to the manager, after which you go to the general cashier and pay there, generally normal, but there is no particular desire to return, there are a lot of other stores with better service
A good hypermarket, but disgusting service! They can't finish the kitchen for 3 months because of one kitchen apron! They say they will find out, they will call back and in the end they will not call back! They do not fit into their own specified deadlines and the contract does not prescribe the deadline for completing the order!
The largest shopping center with electronics, household appliances and furniture in Yerevan. There are a lot of sales consultants and fast-working cash desks. There is free shipping
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Show business's response
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Armyanoman
Level 15 Local Expert
May 30
Perhaps the best home appliance and sundries store in Yerevan. I can't say anything about the prices - somewhere more, somewhere less.
We bought two bedside tables, promised to bring new ones from the warehouse. As a result, one is an exhibition sample, even the price tag was not removed from it, the second is a different color, not the one we chose.
A terrible store the TV is under warranty for the second time to deteriorate and repair badly, but they do not want to replace it with a new one , so I do not advise anyone to buy equipment there 👎👎👎👎👎