I couldn't choose a bike for a very long time, an excellent store, a large selection of bicycles, as a result I bought in this store, a great consultation, they told me everything, showed me, explained what and how, it's worth a lot, a good workshop when you need those. I will definitely go to these guys! I left the store with a smile and a great mood! I recommend this store!!!
A good store, and there is also a bicycle master service. They picked up a broken replacement star, the bike master immediately installed it on the spot, the price of the issue with the work is 70 rubles
I came and chose a bike from six different manufacturers, then I chose from three colors. In 15 minutes, they assembled, configured, and installed extras in front of me. We wished you all the best. They reminded me that the first one is free for three months.
This was the fifth store we visited.
I am very grateful to the store for its help in acquiring a tourist bike Format 5222. I needed a 50 frame size. All stores either refused or were abandoned. But this store got to the manufacturing plant, but the bike was obtained and delivered to me. Thank you very much! Special thanks to sales manager Maxim!
A normal store, there are a lot of things, the staff are competent, advise and offer what you want for the price, quality, etc. the prices are adequate.
Divorce settlement
I punched the camera and the tire (the hole was very small). This is usually repaired by replacing the camera and a small lining under the tire.
But apparently this problem is much more terrible for the master. To which he said (did not offer) to change the tire.
At the meeting, I told them to change only the camera and make a lining, to which the master began to fill in about the quality of the work, that he would be ashamed that he was doing only high-quality work.
Just avoid it
I strongly do not recommend this store for bike repairs!! I brought a bike to adjust the brakes, for professionals it is 20 minutes of work. But this was not the case at all.... The "Master", without even removing the caliper, said that most likely he would not help me, began to say that the bike was not cool, but of an average price category, etc. And still decided on the feat and took off the rear caliper. After installing it in place, he tore off the thread in one of the holes. And then it started...... The checkmate began, the conclusion that "You have a g...." is great (almost verbatim), that I originally brought him a bike with a torn thread... Although the joint was exclusively his. After a few more minutes of panicking, he said that he would give the bike back in a week and for 50 rubles !!?? I took the bike and restored it in two hours at home. I didn't hear any apologies or anything... There is no customer orientation in the store at all. If it were possible to put "minus five stars", then I would.
The quality of service is excellent! I applied for a bicycle repair. The problems were quickly fixed on the spot. Also, the whole bike was rechecked, tweaked, and the wheels were rolled completely free of charge! I am very grateful to the master!
The store itself is large and spacious. The range of bicycles is good.
Very cool guys, a good assortment of goods, they understand the little things, there is a lot of everything in terms of availability, and not like resellers who offer to bring it to order in a day or two. Everything can be touched and selected. It's sensible.
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Стас Мощенский
Level 6 Local Expert
December 13, 2023
Professionals in their field, pleasant service, can also help with advice, show how to do it right.
If you want to buy a bike, buy it, and then what? then they will tell you that the previously promised one-year warranty on consumables is bullshit, they said that the bike manufacturer refuses to do this, allegedly you get a meager discount on a spare part from us, they say, buy and do not be sad, I do not recommend contacting this store, they asked for photos of the breakdown and did not get in touch further. In fact: the warranty on consumables is one year, the warranty on the frame is 3, only half a year has passed. If I had known about such a disregard for warranty service, I would never have bought anything here.
I was buying a tire for a bike. After installation, I found a small defect. I came to the store, changed to a similar tire and installed a new one myself without additional payment. Thanks!
I bought a bike from them, noticed a knock in the ratchet. It was replaced with a new one without any questions. The only drawback is that I had to go far.
Great guys. They repair with soul and interest. When repairing the brakes, they did not cheat and did not carry out unnecessary work, and after the repair they tested it. I highly recommend it.
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Cubitalis
Level 15 Local Expert
April 18, 2020
Great guys are working. Thank you for coming to the rescue.