A very pleasant impression of the store. The work is done quickly, efficiently, and the prices are adequate. The master knows his job well - he will clearly explain what work has been done, what other nuances have been discovered and will tell you about the issues of interest.
The master did not want to replace bicycle parts, because "well, you know, I probably won't." Apparently, the skill lies in the resale of components 2-3 times more expensive than the retail price, then they can be supplied
We serviced the bike quickly and efficiently, they know their business, it is very pleasant to work with competent and friendly people, especially since prices do not bite)
The highest rating for this store and workshop. This is not the first time I have applied. The selection and quality of the goods are excellent. There was a bike ride of about 70 km over the weekend, the front derailleur almost failed. The cable was about to break. An attentive employee helped to fix the problem and did not take the money. Thank you for your help!
nice store, friendly staff. It has already become a family one for us. We bought bicycles for our wife and daughter here, and took accessories and tires for ourselves. They will always advise, recommend and prompt you. Today I dropped by to get a camera for a baby stroller - and it turned out to be available, they picked up the right one and mounted it on the spot. I recommend it!
Great guys. They served, told, showed and gave advice. I recommend.
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ян загорский
Level 11 Local Expert
July 16
Excellent staff. He will answer any questions, help and pick up everything you need
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Anonymous review
July 5, 2022
A great store. The seller competently advised and helped to choose the right bike for his son. The choice of bicycles is also good. You can also buy accessories.
An excellent bike shop with good employees who will always prompt and help and share the tool. The prices are also very pleasing, I can safely recommend it to everyone
I bought a Stels Mustang v20 bike for 538 BEL. rub. today 04/16/2021 at 13:41 in the Veloplanet store. The bike was brought, I put it in the room, and at 16:45 (three hours later, without using it at all) I noticed that the tire was flat. After calling the specified numbers on the website, I was rudely told that it was not worth being surprised and if I had a desire, I could bring a bicycle myself to replace the wheel. But I think this requirement is unreasonable, because only three hours have passed since the purchase, and why should I waste time and think about how to deliver it to the store when the purchased bike is broken. At the same time, the purchase lasted three days. 04/14/2021 it was ordered, 04/15/2021 promised to be delivered, 04/15/2021 there was silence all day until I called myself. As a result, they promised on 04/16/2021, again, I couldn't stand it and waited half a day, I called and only then brought what they brought. Muddy office, go around.
They thought that the chain had broken, they drove it to the master. The master explained that the lock flew off, did everything and did not take a penny. Thank you very much
The store has a huge selection of bicycles. I took Cannondale Cujo 2 here, fortunately the consultants were able to suggest a really reliable good bike. I've already skated a couple hundred km, super in general, I didn't spend money on it for nothing.
I bought a bike a couple of months ago. I bought a model from Connandale. I chose it together with the seller, we picked it up, everything is fine. In addition to bicycles, they also have a bunch of accessories of all kinds, so I'll be shopping here again soon.
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Андрей Смолич
Level 3 Local Expert
July 2, 2020
I liked the store, the choice is decent and the prices are current. Special thanks to the consultant for his help in choosing the TRAIL 7 mountain bike from Cannondale. I've already tried it out, it's cool and I've "fit in" the budget.
A great store, I bought a children's bike at a discount, it's true it's not cheap, but I'm meticulous to buy - I ate the seller's brain with a teaspoon, but he did a good job, he withstood everything, explained everything in detail. The bike is cool - the son is happy.
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Алексей Иванюк
Level 5 Local Expert
March 23, 2021
It's a good store, I liked the assortment and the approach to the client. I bought a bike and accessories at the lowest price in Minsk
A small store with a huge selection. The guys will always provide high-quality advice both in buying a new bike and in servicing their "pet". I recommend it!!!
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ANY ANY
Level 11 Local Expert
June 3, 2021
It's a good store, I like private business when the guys are trying. Responsive, they can swing the wheels for free, a trifle, but characterizes!