I went to them several times, some good guys work for them. But as I understood it, their boss (commanded the guys) is too arrogant. I came by bike bought in the area of 85,000 tenge, after buying it, it was not collected by me but by another person and apparently I did not collect it very much, I came to them at Velopro to set it up correctly, what needed to be adjusted (speeds, brakes, etc.) but instead of normal maintenance, they immediately began to shit the bike, they say you have it very budget, it's better to buy another one hinting at buying your own bikes. Next, I asked to adjust the brakes, said that the ear does not cling to the brake and scrolls, they did not even look at what can be done there, but continued to tell horror stories about cheap bicycles and that you need to buy another one and that nothing can be done with it at all, although we understand that at least it was possible to twist them, as a maximum to replace the brakes but they refused to even look. There was one single guy who quickly adjusted only the speed, set everything up as needed. In the name of PRO, it should mean that the guys should serve customers, do repairs, etc. and not shit on customers' things and give advice, not everyone has the opportunity to buy a bike for 200 thousand so that everything in it is perfect. Upon arrival home, I just set everything up myself, I didn't even have to change the brakes. Will I come to them again? Definitely not. Can I advise anyone? No, rather the opposite.
I recommend it to all cyclists.. The specialists are competent and nimble. They explain everything and offer repair options, there are always spare parts and repairs and preventive maintenance. There may be cheaper places, but I'm not going to change them..
Cool workers, they fixed my bicycle carriage for 4000 tenge. If something breaks, then don't be afraid to go. There are also many knickknacks for the bike