Veloservis
31 review
September 9, 2024
I brought my bike here on July 25th. The brake handle was changed, and some other small things: the mirror was screwed on. The carriage on my 7-year-old bike was replaced for the first time (!). I also had a plastic chain guard broken, but it wasn't available here, so they didn't put a new one. But for some reason, the attachment to this protection was removed. When I asked, I was told to look in the store and they would deliver. Ok. I am bringing plastic protection on August 20th. Master: - that's 40 rubles...
how? for what? I say that if the mount had not been removed during the repair, then all the work would be to make one hole in the plastic shield under the bolt.
The master went on the principle and said that since I was so greedy, he would mount the chain guard, but he would not put the shield on principle. Apparently, they don't know what a public offer agreement is..Oh well. Looking ahead, I will say that a shield was installed for me in another place for free. We made a hole and screwed it in 3 minutes.
Let's go back here: I unscrewed the connecting rods, the carriage, put my shield mount in place, does not put the shield itself, returns the bike with the words: do you know that you have water in a glass and the bearings are rusted? Of course, I don't know! There is no carriage and 1 month, why is it already rusty? I don't drive through puddles, but two weeks ago (!) I got caught in the rain once.(let me remind you that my bike is 7 years old and the carriage needed to be replaced for the first time, but here it is 1 month and "you have rusty bearings").
I ask them what to do? so every season I have to give 100 rubles to the carriage (or is that the calculation?). They said that you won't do anything, the water will get in.
There are no questions about the fact that water gets in. But to the fact that after 25 days of operation and one rain, they are already rusty - there is a question about the quality of the part. Okay. I searched the forums. Other masters share their experience. Who drills holes in the glass, who else does something, but in general, it is advised to fill the glass with maximum lubrication when replacing the carriage, because there is little lubricant from the factory in the carriage. And with this approach, the water is less likely to "get" to the bearings. And they say that, according to experience, even the cheapest carriages then serve for years! I am returning to the repair with an attempt to "make peace" and not end on a negative note. I ask you to "fill the glass with grease" with my payment. But... they refuse. They say we will not work with you, because you do not trust our opinion (guys, well, read the laws already or something)... then literally ".. and in general, why did you decide that you have rust there? We didn't have to tell you.." (c) the administrator. There are no words, only emotions, as they say...It's a direct demonstration of honesty and logic. Handsome guys.
In short, I increase the score to two points by the handle of the tormaz, and the rest is the undermining of my nervous system, unwillingness to learn from experience and learn.. How is Masha studying in KVN? No. Masha already knows how," so put them in the furnace. A separate opinion about the administrator: hand-face.
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May 28
The store is good. They will always tell you about the components. A very large selection.
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June 17, 2024
A good car store and bike service. In my opinion, you can trust the master. To state the problem, the masters will offer a solution, I believe, for a normal amount.
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March 11, 2023
I applied for seasonal maintenance of my bike. Everything was replaced quickly and efficiently, oiled, and also told how and what to do in the future.
In short: now for all questions, just come here, very good guys! 5 stars!
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May 23
Quickly and efficiently.
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June 25, 2023
We quickly changed the chain on the bike, the flight is normal. I will contact you here again. I won't say for the assortment, I came only for service.
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April 9, 2023
Preparing an inexpensive bike for the season (cleaning the front fork and adjusting the brakes) cost 65 rubles, which is expensive for me. The timing was not very fast - it took 2 days.
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June 16, 2022
Super cool guys.They helped me choose a bike, set it up and taught me how to ride...The store has all the accessories...the best taste and color.The prices are excellent...just like in Minsk.
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July 18, 2023
I have applied several times. Always fast and high-quality repair/maintenance and at a good price
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May 6, 2023
High prices for bicycle parts, sellers who are indifferent to their work, an inconvenient location. Three disadvantages that left a negative opinion about this bike service.
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August 1, 2024
We did a great bike more than once
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September 12, 2023
A great store turned to them amort was made quickly not expensive thanks for the help
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August 21, 2024
It was fixed quickly and well
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May 12, 2023
A spoke in the wheel broke. The bike service quickly fixed this malfunction. Thank you very much to the master!
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3
July 25, 2020
After the service from Celik and Frunze, I believe that the gods work here. 10/10 guys, my Stark Hunter has never felt better than after your service. I will also come to you to change the ratchet for the cassette and for all services) This is the case when people's main goal is high-quality work and regular customers, and not a one-time divorce for loot. Thank you!
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July 7, 2021
Today, in 10 minutes, the mechanic found and eliminated the cause of the strange sounds made by my bike. I couldn't do it on my own for a month. I am satisfied with my work and attitude. Respect!
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June 6, 2022
Unfortunately, there was not what I was looking for, but those who work there still kindly answered my questions
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November 8, 2020
Maybe a little late review, but better late than never) in all bike services, they refused to install a flap on a bike (they just didn't know how to install it), but here they installed it for free ...!!! Thank you very much to the master!
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May 1, 2021
A great team, will solve any problems with your two-wheeled friend, and will consult on the most difficult topics.
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May 7, 2023
Excellent service.friendly specialists.low prices.Respect!!!
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June 16, 2021
I recommend it to everyone. Especially when it comes to bike repairs. A competent seller.
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3
April 23, 2019
There is a bike stand, parking, workshop and a large selection of spare parts, but prices could be more democratic
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3
July 19, 2020
There is not a very large selection of bicycles, but so many other bicycle products.
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3
September 12, 2019
Fast, qualified repairs for adequate money. Intelligent staff. I recommend
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5
December 3, 2019
The dreary guys are working. It seems that drunk or drugged on the spot. But they know their business, it pleases.
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3
July 9, 2019
The best workshop, all kinds of maintenance for your bike, of any class!
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August 8, 2020
I did not find a running bike for the child. Although this may not be the store's problem.
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August 31, 2020
Great selection at great prices
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June 28, 2019
The guys have been working for years, I'm sure they are doing well
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5
June 13, 2019
A small store with a large selection.
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March 3, 2019
house prices
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