The prices are like in a top restaurant, for a luxury Philadelphia 1000 rubles, and the quality of the rolls is DISGUSTING, TASTELESS: they ordered more rolls, respectively more expensive, as a result, the fillings are like in standard rolls, and the rest of the volume is TASTELESS, POORLY COOKED RICE, cream cheese is not used by Philadelphia, but just some kind of store the cheapest, mayonnaise is added to the gunkans, caviar is painted on rolls!!!! It feels like it's a hoax, for a big price, you get raw, tasteless food at a price of 100 rubles.
I liked the assortment and prices, but some reviews confused me a little. We decided to evaluate it personally) there are a couple of nuances about the application, but everything was easily resolved during a subsequent phone conversation. With delivery, too, everything is without problems and very fast! Nice promotions and gifts!) No sauces, but they weren't promised anywhere. Medium-sized sushi, according to our taste, 9 out of 10. Thank you 👍
If it were possible to rate it even lower, we would do it with pleasure!!!
Terrible service! The order was waited for 4 hours, although when ordering it was said 2 hours, a maximum of 2.15. As a result, more than 4 hours passed. The description has a beautiful picture and different tastes, as a result, tasteless burnt identical rolls. To say that the evening is ruined, not to say anything! Awful. And in response, we did not hear a single apology, but only what can we do. Terribly…
The worst place of all where I ordered, there was a large order, the pizza was overexposed, completely dry as breadcrumbs, the rolls were not fresh as if they were yesterday, everything was brought cold after 3 hours, the shawarma was just an imba, just 95 percent of the bookmarks were cabbage, 2 pieces of tomato less than a millimeter thick, and 3 pieces of boiled chicken with a nail only a baby was born, two were ordered, the second one was identical, everyone was shocked, avoid this place
Terrible service! We ordered rolls a couple of times, they said the delivery was 3 hours, after 4 hours it was not delivered! We decided to order pizza for the THIRD TIME ... The call was received at 23.47-48, the order was not accepted, refused - they say the last order is accepted until 23:45 ...!!! Although the information on the website states that orders are accepted until 00:00 ... How do you understand all this???
Does it make sense to leave comments if you don't read them? During this time, you could have cooked and brought it a long time ago, but in the end you can't even get through. It's terrible, although your food is always delicious, but the customer orientation is at zero
They cook quickly with very good prices , below average , it 's a pity that the quality and taste leaves much to be desired . I wish you to grow in everything and please your customers. ) and also change the light, please, the lighting is very poor for such an institution)
Cockroaches crawl around the bar, pizzas are completely tasteless, fillings are like a cat crying, it's a pity that there is such a wonderful place as a crane, and there is nowhere to eat ((
Fu.
The delivery was an hour late (just the hour of my lunch), although it was ordered at 10.00, and we agreed that it would be delivered no later than 12.30. They arrived at 13.30
The big set turned out to be not so big (obviously underweight).
According to the taste of Fu. Rice was not spared. A herring with bones was unexpectedly found in one of the rolls. The rest of the rolls did not differ in taste and filling. In some, there was no filling at all.
In general, it is a disappointment. Ugh
We celebrated our daughter's birthday, we were in the playroom, everything was great. Then we ordered three pizzas and rolls. They told me to wait an hour and a half. Is it worth saying that after an hour and a half, only one pizza was ready. We periodically approached to clarify readiness, all the time we postponed the time by 15-20 minutes, although we wanted to eat and also go to the game room. As a result, we didn't go there anymore. The roles they gave us were, frankly, of poor quality. Baked rolls are delicious, but they fall apart. All the other rolls are for nothing, the amount of fish is just terrible, as is its taste. As a result, the last two pizzas were given to us after two and a half hours, which we took home and ate cold. Thanks for the terrible service, it looks like you can't buy anything except drinks from you.
We celebrated our birthday at home. We ordered rolls at 13:00 to 20:30, at 21:00 we dialed the institution, the girl said that the courier had left and would be there soon. We are waiting further, at 21:30 we dial again, the girl said that the courier broke the wheel and the order will be redirected to another courier and will arrive within half an hour. At 22:00, the order did not arrive, IT ARRIVED ONLY AT 22:30!!! (+2 hours to the ordered time!!!) naturally, these sushi with such an attitude to the client were no longer needed by anyone.
The worst delivery service as well as the institution itself!
I strongly do not recommend visiting this institution and ordering delivery from this institution!!!
You can lose not only time, but spoil your mood and holiday.
P.S. At 22:00 we ordered rolls from another institution for safety, at 22:39 we had the tastiest rolls. We regretted very much that we decided to use the services of the "Merry Samurai"! We will not order or visit this institution anymore.
Pizza for three. After it, there was heartburn. Although I eat pizza often and this has never happened. But it'll do for a change. Also, if you plan to go to this place to eat, then you may also be disappointed, because they mostly work for delivery and when there is no one in the place, waiting for pizza can be 1.5-2 hours. And fries and nuggets 30-60 minutes.
In general, it doesn't seem to be fast food because it doesn't pull in cooking time, but you can't call a solid cafe because the interior and service... I won't say anything...
Yesterday we celebrated our daughter's birthday. A pre-order was made-upon arrival everything was ready at the specified time. The staff was attentive and friendly. I will definitely come back here more than once and recommend it to my friends.
The order was waited for more than 3 hours, although they said 1.40. They didn't call or warn that the courier's car broke down until they dialed it themselves. 2 soy sauces were not reported to the order, the appearance of the rolls leaves much to be desired, the shawarma is all soaked and, roughly speaking, one pita bread. Awful.
Delivery is indicated on the website "within an hour", it was actually agreed on 1h30min..... But they were brought in 2h30min. The quality of the ordered sushi is quite excellent, especially the hot baked sushi.
Sushi is delicious, there are no questions
However, cheating on money
Instagram ordered a set, and it secretly includes delivery (on the website and on Instagram it is not indicated that the cost of the set + delivery), they called, began to figure out what and how, after 20 minutes, the description was changed under the photo on Instagram, delivery was added there... The girl Alina, who took the order on September 14, 2023, said that Derek was aware of what was happening
But despite this, we will not be lazy to come and write a complaint and report this situation to the right place, it's not that I'm a petty person and I'm sorry for these kopecks for delivery, but it's just a pity that they can cheat each of us so much money ...
Also, when ordering to the set, I I ordered 2 sushi "chuka" separately, but they brought one, to which they said they did not hear me), that's the conclusion
There are screenshots with a change in the description on instagram (initially it was just the name of the set under the photo / after they added information there that there is a delivery to it)
So before ordering there, think twice)
I can also tell you about the order before that, when the courier did not deliver the sushi), by the way, it was not so long ago)))
Horror, we will not order more there, even a star review is not worth it
WE WAITED FOR THE ORDER FOR 4 HOURS
The order was made on Saturday 21:00. And I got it on Sunday at one o'clock in the morning! And then, only after a few reminder calls. At the last call, the dispatcher promised delivery in 10-15 minutes. In reality, it was 1 hour and 10 minutes. And my order was only the fifth and last. Couriers cannot use maps and find the right house, although everything was described in the comments to the order. The website says that sauces are attached to the sets, we did not receive any in the order. Thank you for a spoiled evening, nerves and dry rolls without sauce👍
We ordered a Bavarian pizza for 2 kg, it was delivered almost on time, but in the end the pizza is dry, there is no sauce from the word with everything, and the dough is a poured loaf 🥖 lately it has become very, very spoiled 🤢🤢🤢
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Анна Ковалева
Level 3 Local Expert
August 5, 2024
We ordered rolls and pizza very tasty, the price was high quality, delivery was within 1:30, as a result, they even brought it earlier, rolls were offered as a gift, the receptionist was very polite and helped determine the order, we did not regret that we trusted her, we will order more
I ordered home delivery and was disappointed.Only rice was spared for the rolls, the sweet Chili sauce was sugary and teriyake did not look like himself either.The whole thing was brought late, although I waited 2 hours for delivery.We will not contact this institution anymore.
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Александр Григорьевич
Level 4 Local Expert
August 26, 2024
The girl who takes orders is clearly not in her place, works very rudely and reluctantly talks, discouraged all desire to order here. According to the quality of the food, it tastes and colors, I ordered shawarma, I didn't find anything delicious in it, only it will go on an empty stomach. Oh yes, and delivery in the "green zone" is also paid, I do not recommend it.
I have been to the former October cinema more than once. A huge hall for entertaining children and relaxing parents. I liked the baked rolls. The children ordered pizza, they also liked it. The delivery works well, it is possible to order by a certain time. Among the disadvantages are not very comfortable sofas and armchairs.
Let's start with the delivery time, we expected 1.40 minutes
In appearance: has cracks
To taste : tasteless
White sauce-has lumps, curd consistency, pronounced taste of flour
Chicken (meat) - dry, tasteless absolutely (unsalted)
Cabbage - somewhere has a bitter taste
Cucumbers-save the situation, but only by 5% out of 100
Lavash is difficult to bite, has cracks
The final conclusion: The shawarma was not eaten and thrown away, money is wasted.
Does not meet the quality requirements!!!!!
I really do not advise you to take it especially at a later time
We ordered 2 pizzas, said that the delivery time was 2.30 hours, as a result, they were delivered in 4 hours. During this time, the dispatcher never called about being late. The only plus is that the pizza was warm) The taste is terrible, even the cat did not appreciate it. As a result, the evening was ruined.
The place for the cafe is good. The bosses save on staff, orders have to wait almost two hours, since there is a large cross-country. Disposable tableware. On the spot, you take an order, they give it out as yourself. They are confused with orders, checks and invoices are not issued, they ask you to wait, in the end you will not wait.
We ordered pizzas and sushi in a cheerful samurai, it's just terrible, baked ones just fall apart, and ordinary ones are nothing at all, there are no fish in them from the word at all. Sesame sauce is not tasty, soy sauce is diluted.French fries are dry.
The birthday of the child was celebrated on 11/20/2022 ... in the pizzeria "Merry Samurai", at 23 Mira Ave. Mogilev. (former October cinema).We booked a large table in advance, because there were 12 people...we made a pre-order...We come with the children, with a cake, with balloons, and our table is occupied. A birthday is being celebrated at our table and no one is going to leave. The barmaid says that they allegedly mixed up the reservation...We are in shock, the child has tears...We started to figure out what it is and what we should do now. The administrator did not come out to us. The barmaid called someone on the phone, we stood for 20 minutes and waited...Then a man came and took us to the tables that belong to the "Crane". (It turns out that some of their tables belong to the pizzeria, and some to the "Crane") It's also a good thing that there were no reservations for these tables that day. Many thanks to the administration of "Crane" for coming into our position, understanding and providing a table!!!!!
There were also shoals on food...The pre-order was by 17.00, and the food was delivered almost at 18.00...sauces for sushi are not included at all, we ordered separately and then waited for them for another 40 minutes...I was also surprised by the price change out of the blue, when a disposable fork cost 10 kopecks...and when they bought more forks by the end of the evening...they became 20 kopecks per fork...The opening hours of the Merry Samurai are indicated until 00.00...but we were told that they work until 21.00.
It's just a HORROR, not a pizzeria!!!! I don't advise anyone!!!! The child was upset, and this was the first time we had encountered such a TERRIBLE approach and attitude!!!!
Celebrated 12.11.2022 DR child (Saturday) Cheerful samurai in Mogilev, Mira ave. 23. In advance (2 weeks in advance)We booked a large table. On the morning of 12.11, a girl (the bartender) called and warned that our table, ordered by 16.00, would not be in the place where it should have been, but everything is in force... We arrive with the children at 16.00, and a large company is sitting at our table, and is not going anywhere (they had this table booked for 12.00, and the Cheerful samurai thought that they would leave by 16.00). We stood for about 30 minutes, found out where the children and I were going to sit, the barmaid ran, wiped the tables, handed out pizzas, until we asked her head-on what was wrong with OUR table.... eyes on the floor...We did not see the hall administrator, no one came out to us until the barmaid dialed someone on the phone and tables and chairs were set up for us. They gave us a -20% discount on pizzas, French fries, and rolls. There was no discount on shawarma and drinks. Honestly, I didn't want a discount, after finding out the circumstances why the armored table was occupied.
For food...Norm, only the shawarma, the wrong one was brought, the cat. We ordered it. Everything is in disposable dishes. According to the interior ... to invest and invest and make a cozy place, because they come there with children for the sake of the "Crane". About the toilet-in general, it's terrible, in 4 hours, a cat. we were sitting, no one was cleaning (the toilets were dirty). If necessary, I will upload a photo). The working time of the Cheerful Samurai is stated as before 00.00, but in fact at 21.00 they began to tell us to curtail...It is a pity that we do not have places in Mogilev where children would have fun, and parents could have a delicious and good evening
There was a pre-order, delivered 40 minutes later.And they didn't even put ginger in.The courier did not even apologize for the delay.I do not recommend it.
The coffee machine broke down. They did not offer an alternative - tea, coffee bags at least. Considering that it was freezing outside and I wanted a hot drink.
The food is like everywhere else in ordinary cafes. The quality is satisfactory, depending on who cooks. The pizza is delicious. The waiting time is very long, 40-45 minutes or even more. Delivery does not fail, and it is better to find rolls and sushi where they are tastier and more experienced, they fall apart too much when taken.
Yeah, I made an order at 23:00 , they write that delivery and checkout before 00:00
At the same time, we are 10 minutes away from you
We called to clarify at 23:20 whether there will be an order
But the girl started to hang noodles on her ears saying that we called you 100500 times and that you did not correctly specify the number in the order
Terrible service 👌❌🚫
TERRIBLE DELIVERY.Not only do they not call for an hour, but then they also have to wait for 2 hours for PAID delivery.It's just a nightmare, do something about it
Not only did they wait for almost 3 hours, so they arrived in this form yet) the rice is raw, there is almost no filling, they also put toilet paper) I do not advise this institution)
The worst rolls. The rice is translucent, too thin. Different sizes of rolls, the rice is terrible (overcooked somewhere, hard somewhere). Nigiri has been turned over (how is it???), wasabi has even been spoiled - like old plasticine
The pizza is so gorgeous that it can kill a person, I do not advise buying anything here, especially delivery. Not only is the delivery 2.5 hours, but they also brought cold cardboard.
The most disgusting place, ordered rolls, my advice is not to throw away such money, go to euroopt there is the same thing,
The rolls fall apart when you dip them in the sauce, there is no filling at all, curves, cash registers, the question is why we give such money, I put 0
Very long delivery, the shawarma arrived without sauce, it is better to order elsewhere
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Олег Гончаров
Level 7 Local Expert
March 8, 2024
They canceled the children's birthday in the crane, ordered shawarma and French fries at this institution, told them to wait 20 minutes, then another 30 minutes, then twice more for 7, each time they said shawarma in the oven. The seller, in order not to answer, often just goes behind the scenes
Awful.. It was impossible to order anything on Saturday afternoon. There were only pizzas available and then you had to wait more than 2 hours!!! The staff does not have the information.. They work in the kitchen without hats!! It's not nice to be there