Many thanks to the girls for the qualified help. My Jagdterrier was literally torn apart by dogs. In the Vet-Life, they sewed him up, prescribed medications and told him what else to do for care. He has now fully recovered. Thank you so much again!!!
We came to sterilize the cat, but it turns out we were not even entered into the computer, although we called and recorded in advance. The girl at the reception was disrespectful. She was talking in raised tones. I couldn't explain why we weren't signed up. It turns out that just anyone can sit at the computer. Not in any order!
A rude, ignorant woman administrator spoils the whole impression of the clinic. I have never written negative reviews, I am sympathetic, everyone has bad days, but here, no matter what visit, there is a spoiled mood and, to put it mildly, a disgusting aftertaste from communicating with this employee. A polite "hello, come in" would be enough, it is not necessary to make comments, snide remarks and enter not into your zone of responsibility.
Interestingly, such reviews are quite frequent, but conclusions, unfortunately, have not been drawn.