It would have been nice, but our suitcases were opened, and the organizers did not take action. While we were examining the pyramids, the things left in the car were sorted out. Suitcases were opened, locked with a combination lock and dressed in a case. They competently took the little things from the very bottom, from the depths of the cosmetics bags. We would not have noticed, but when we arrived home, we decided that the suitcases had been opened at the airport, but they could not put the cover on correctly, the suitcase did not go immediately from the car. The Russian-speaking guide prudently left in advance, and we were taken to the airport by one driver who does not speak any language I know. Therefore, there was no one to quarrel with right away. Upon arrival, I informed the organizers.
Of the damage. The lock on the suitcase was broken. It would be possible to fix it inexpensively, but Samsonite has left the market, there are no spare parts. The mini-router, cosmetic mask and jewelry disappeared - everything is cheap, but I couldn't buy the same mask, they don't import it to us already, jewelry is a gift. In other words, the damage in money is not great, but now there is a lot of trouble to repair. And the mask and costume jewelry are banal, it's a pity for such trifles.
At first, the organizer wrote that this was the first time and they would sort it out. Then they sent a request to the transport company (attention, they are intermediaries, although they claim to work directly!). And two weeks later, they didn't believe me and believed that I wanted to return some of the money, because I realized that I could buy a tour cheaper. That's all.
So, an excursion for $ 245 (20t.r.) for three people. There are a lot of words about security in the description. At the reception of any hotel, you can book such an excursion for $ 30 per person. And, yes, I knew that even before I ordered it. But I needed security, because we were going on an excursion with our things, and then immediately to the airport. I believed the organizers' words that their safety would be ensured, and therefore I "relaxed" somewhat. But in vain. Everything was calculated very competently - we were guaranteed not to be around for a long time, no one would have been caught "off guard". If they could still put on the case, I would have decided that the suitcases were