I give 5 + to the clinic and special thanks to Artem Evgenievich for his professionalism and kind heart)
We came for a checkup with our cat Shania, a year later. We were worried about an inflamed tooth (canine)
We were examined and came to the conclusion that we need to remove the tooth . before the operation, we were sent to have an ultrasound of the heart, the doctor looked at the tests and we signed up for tooth extraction. Thank you very much, Our Shanya came to her senses at the clinic, she was treated very carefully.
Anesthesia, by the way, is very good. Shana was not ill and she recovered quickly enough.
We were prescribed excellent treatment, at home we treat the oral cavity and drink NOT nasty pills)
The staff has changed, a very good and wonderful assistant!) We will continue to visit this clinic. Thank you for doing everything possible and impossible for our little animals.
It's a good clinic. We mostly go here. Friendly doctors. There is a specialized feed. The only disadvantage is that it is difficult to get through. Otherwise, everything is fine.
We turned to the clinic "Faithful Friend" today, on the issue of sterilization of the kitty. The operation was performed by the surgeon Artem Evgenievich. The receptionist is friendly and polite. Several animals were treated with us, the team works harmoniously and professionally. Artyom Evgenievich was approached by his friends. He performed the most difficult operation on her dog-they saved her then! The doctor loves animals, is attentive and polite, told in detail why he inoculates exactly where it is better to do it; explained in the most detailed way how to further care for the animal. We're going to come take out her seam in 10 days. By the way, it looks as neat and small as possible, it is noticeable to the food. I recommend contacting Artyom Evgenievich!
Doctors zero, in order to guess what's wrong with the animal, retires to the back room to dig the Internet. Ultrasound is superficial, tests are not given on hand, you need to require a printout. The prices are cosmos, the administrator is a boor, who still attributes her cheating on prices to Tikhor. They did not see a large tumor in the dog or did not want to see it in order to tear off more money. A desperately ill dog was treated and operated on, who died in agony after 6 months of their operation and treatment. Scammers. They don't cost anything. They can treat only mild diseases, clean teeth, cut nails. Serious diseases do not pull. There's only money in my eyes. I don't recommend it.
I have visited this clinic more than once with both pets and street pets.
There were never any problems with doctors, diagnoses were made quickly and helped in solving various problems. I recommend this clinic!
The best doctors! Tested repeatedly! Real professors! Yes, you can only get in by appointment, there are many people who want to, you often have to wait, but this indicates a huge demand for these doctors. Most clinics do not have such queues. People come not only from all over the DPR, but also return from Russia to get to them
It is very difficult to get through to even make an appointment, even if you picked up the phone, call back immediately, and so on for several hours. When they persistently got through-"the doctor will not redo anything," look for another one, said a female voice and hung up.We are still at a loss to guess what to redo when we haven't done anything but X-rays yet. It turned out to be unrealistic to sign up. We have known Artyom Evgenievich for a very long time as a novice doctor, we operated on and treated several
animals. We did not expect that everything had become so unrealistically difficult. Disorganized (Precious time spent and nerves.
I can't say anything about Elena Anatolyevna yet!!! The initial examination was normal...when leaving the client, they said to call in 3 days....zero called....Madam from the reception and took the number to call us back... We are still waiting!!! Dear employees...people bring their pets to you for not 100 rubles....be reasonable and have respect!!!!
The so-called doctor Elena Anatolyevna Loktionova has no heart and hands from the wrong place. He reacts rudely to the requests and concerns of the animal's owner. Today she tried to take a blood sample from our kitty. She refused to wear gloves. The animal was treated very rudely. They didn't try to calm me down. The claws were forcibly cut off before the procedure, despite my requests not to increase the stress on the animal. The very attempt to take blood took place in the corridor in a hurry. The procedure lasted more than 10 minutes and was terminated at my request. During all this time, Elena managed to squeeze only a couple of milliliters out of the animal, despite diligently picking with a needle in the paw and distilling the contents of the syringe back and forth. Anticipating the official response of the institution, I want to say that indeed such an appeal caused a strong reaction on my part. But I still don't think that any words of the owner and the dissatisfied rumbling of the cat can somehow affect the process of blood collection, which takes a normal health worker seconds. Squeezing blood from a sick animal drop by drop is a mockery! In response to any confusion and disagreement, they are simply kicked out of the clinic. The condition of your pet does not bother them at all, and they do not forgive your concern.