If you are going to make an international certificate for rabies antibodies, then avoid this place. The certificates were ready on September 17, the call center sent them to another distant branch for them, upon arrival it turned out that they were not there. When trying to figure out the situation with the call center, the employees just started throwing tubes!!!!!!!! Later it turned out that the certificates were in the branch at home. When I got there, only one cat had the original, and the second one had a COPY. Like they got mixed up in the lab. 5 days have passed and still no one has contacted me about the second certificate. It's October 10 and that 23 days I can't get the documents for which I paid 300k tenge. I am generally silent about the ham in the call center. When I try to leave a complaint at the number designated for this on the site, I get a complete ignore. I guess I'll have to go there with the police.
COMMERCIAL INTEREST AND INDIFFERENCE TO ANIMALS, don't get fooled by great reviews!!!
I want to warn pet owners about our terrible situation in this clinic.
Our Bengal cat, who has lived with us for 9 years, began to lose her appetite and lose weight. We turned to the clinic, focusing on reviews and proximity to home.
The doctor diagnosed acute pancreatitis and offered inpatient treatment. Every day we were told that the cat's condition was improving, but in fact it was only getting worse.
After many procedures and tests, the cat needed surgery, but it was too late - she died on the operating table. We ended up paying about $1,000, but we never received reports on all the procedures that were done at the very end.
Take care of your pets and be careful, this clinic is focused on money, not animal health!
A good vet clinic, my already grown dog was cured. The approach is professional, there are doctors of different directions. Now my pet will be monitored by a gastroenterologist.