Specialists:gynecologist, on birds, therapist, surgeon, ophthalmologist, homeopath, endocrinologist, oncologist, on rare species, on rodents, on reptiles
I am very dissatisfied with the clinic's service. It is not clear by what rules they are called to the chief doctor, they do not have an appointment, it seems like a live queue, one of the first came at 18:30, at this point people began to approach and go to the doctor, and so seven people. I don't understand why I have to let people through?! After about 1 hour and 30 minutes of waiting, I came up and asked what was going on, why weren't we called, they told me that the animal was being prepared for surgery and then they would call us, how should I care? If I came before these patients, I also came with the problem of my animal that needs treatment, in short, horror! What am I paying money for?! Is this a free clinic or what, what kind of stupid attitude to clients?! Either make it on the record, or warn, and the nuances that arise. As a result, I sat until 20:30 and left, I did not get to the doctor. The head doctor prescribed treatment for my dog, she has been treated since February, in the summer I could not get to him, then he is on vacation, then he has an operation, then the queue goes chaotically at the request of the staff. Make a convenient and comfortable reception for your clients.