Everything is fine. I ordered a convector heater, it was available, unlike many other stores, where after ordering they called and offered alternative options. We made a small discount. Special thanks to the driver, I left a very pleasant impression. I agreed to take it to the floor, unpacked it, despite the limited time. Thank you! :)
I purchased convectors in the amount of 8 pcs with remote control via wi-fi.
1) the sales manager explained on the phone with enviable patience how they work (I called three times as some clarifications appeared).
2) Conveniently, through messages in Viber, the manager accompanied the delivery. (The car has been picked up, the planned delivery date...., the goods have been delivered)
3) confidence in the deal. The fact that I paid for the product when it was already at my house
4) Special thanks for the fact that when I set up the convectors (remote access) I called the manager and consulted. They explained everything to me correctly and helped me, despite the fact that more than a month has passed since the purchase
I was in the Showroom of the store vetroduv.by . I did not expect such a service. In terms of customer orientation. I needed a convector, but I couldn't decide on the model. I was assured that the showroom would help and show the advantages of each model. I arrived, I was greeted, because the room is on the second floor. We conducted and really showed what is available, answered all questions and explained the differences in what is called "simple language". It was nice to part with the money)) I did not expect that there would be such attention to me and my problem. Thank you guys!
P.S. You are the first people I know who treats coffee in the store! Good luck in your development!