I took all my animals here for three years, there was excellent staff, polite, helpful doctors.
Today I brought a kitten, saw that a new building had been built, doubts had already crept in. As a result, the doctor stupidly refused admission, although there was not a single person, they were sent to Semenov, 32. Complete disappointment and bewilderment.
Congratulations to the clinic - you lost five of your paid patients at once because of this attitude.
There is such a doctor in this clinic, his name is Gleb. The second time I brought the cat for an examination, my cat is certainly temperamental, and as a result of the examination by the doctor, the cat bit and scratched him. In response, this Gleb hit her hard on the head. I think it's time for this comrade to retire and have absolutely no place in a civilized society. It's terribly terrible, the score is minus 1. By the way, the second time they took money for the consultation, too, but they didn't make an accurate diagnosis. They shrug their shoulders and rely on assumptions. If possible, avoid this clinic and especially this employee.
Intending to sterilize a cat named Alice of the Scottish Fold breed, they turned to the Veterinary Center for an ultrasound of the heart, since heart diseases are common in this breed.
An ultrasound of the heart was performed on 07/13/2024 (Saturday). At the same time, during the diagnostic process, the veterinarian of the Veterinary Department Dzhanbaz Olga Vladimirovna was interested in the purpose of the ultrasound, to which we informed about the planned sterilization. After the ultrasound, Vetspectrum veterinarian Janbaz O.V. reported that the heart was healthy and there were no contraindications for the planned sterilization.
The next day, sterilization was performed at another clinic.
The cat gradually began to return to normal, but on the evening of 07/16/2024 (Tuesday), the cat began to breathe heavily and often, we attributed this to the hot weather, and that she was just very hot.
On the evening of 07/17/2024, when we returned from work, we found the cat in the same condition with rapid breathing, after which we went to the clinic (where sterilization was carried out), where we were suspected of pulmonary edema due to heart problems. After spending 2 hours in the clinic on oxygen, the cat did not feel any better, but since the clinic was coming to an end, we went to the night hospital.
As a result, the cat was left in a night hospital, because the chances of surviving until morning without oxygen were 0. As a result, after spending the night on oxygen, the situation did not improve much, and a second ultrasound of the heart was performed.
Ultrasound showed that the heart was sick and the cat should not have been sterilized, because the risk was very high.
And as a result, the cat died on the evening of 07/18/2024 after two attempts at resuscitation.
I would think three times before entrusting pets to VetSpectr specialists.
Unfortunately, you cannot put 0 stars.
P.S. In addition to the clinic's answer: the cause of death was not transient cardiomyopathy developed under the influence of anesthesia, namely congenital heart disease, which, with an initially healthy heart, can develop in several years, but not in a 7-month-old cat (this is the answer of a qualified vet. a doctor). You don't need to try to make your patients look like morons, it's better to work on mistakes, or this type of feedback from affected animals will just be more and more frequent.
And somehow it's not nice to delete critical reviews on your site, and leave only 5 stars, just like children.
Once again, we turn to this clinic to veterinarian Alexander Zaitsev. An incredibly intelligent specialist. He answers all the questions, even though they are stupid. We came for a consultation, and a couple of times it was noticed that the cat was staggering. As an alarmist, I immediately brought it for examination. The cat was examined and given further clear recommendations. I recommend it
I highly recommend...!!! The staff is very polite and friendly.
They know their business and this is a professional approach ...!!!
A big plus is that they are in a quiet place...!!!
As in most veterinary clinics, the only thing that can be trusted is vaccinations and sterilization of pets. When it comes to real illnesses, they treat them, pull out money, and everything ends in a sad ending. This was also the case in our case. The cat was treated, given different diagnoses, operated on, and eventually died immediately after another IV drip. Although all the doctors gave favorable forecasts. Sadly.....
We were at the reception a month ago, the doctor Zaitsev was there, he answered all the questions. Yesterday we were at a reception at Grakovich A.O. disgusting service, did not even bother to answer any questions, or answered reluctantly and went to another office. We will definitely not go to her appointment anymore! At that moment, another doctor was also in the clinic, and I would like to draw your attention to the fact that there were no other patients there.
The dog's sterilization operation was performed by Artyom Valerievich. The operation is complicated, the dog is aged 12 years old. But I was surprised by the attitude after the operation. We came for a consultation several times. I looked at it and gave recommendations on treatment. Everything is at the highest professional level. I hope to continue visiting your clinic.
There are no good impressions left from the clinic. We arrived urgently, around 17h of the day, there was one person in line. The receptionist said that they would not accept us, since all the doctors were busy. And you can sign up only the next day.
I do not advise you to apply, you will not be accepted anyway, even if the animal urgently needs special medical care.
Doctors are real Aibolites. Attentive, without fuss, with intelligence, clear, consistent, masters of their craft, without unnecessary appointments and manipulations. If necessary, I take my dachshund Sonya to them from the other side of the city, because I trust them.
Artyom Valeryevich SAVED our dog!
We operated at another clinic. There were complications. Our yorochka did not eat for a week, drank a lot and lay down all the time. All this time, we went to the clinic where we operated. There were tests, ultrasound, ivs, and an antibiotic. According to urine analysis and ultrasound, they did not consider kidney problems, despite my story that the puddles in the tray turned red. Their answer was as follows: well, girls sometimes do this (it sounds doubtful). After almost a week, the dog is no better, the blood test is only worse. As a result, we increased the dose of the same antibiotic (even it was already clear to me that it did not work) and the comment: "most likely metastases went everywhere" (by the way, it was utter nonsense). And in this state, on the recommendation of friends, we found ourselves at Artyom Valeryevich's. It took him a couple of minutes to realize that the dog had pyelonephritis. In confirmation, he did not need all possible examinations, as is usually the case, but only a single urine test done in the laboratory of the city veterinary station, since the analysis from the clinic where we operated turned out to be uninformative (it did not have quantitative indicators, but cost, by the way, 2.5 times more expensive than in the veterinary station). The analysis showed that the leukocytes were already off the scale. Artyom Valerievich prescribed the right drugs, warned that the treatment would take time. Our dog quickly got better. But in total, the treatment took a month, we periodically repeated the analysis and were in touch with Artyom Valeryevich. Three years have passed since then, ugh, ugh, everything is fine.
Artyom Valeryevich is a doctor whom I absolutely trust and am very grateful to!
Excellent vet clinic! Your pet will be properly examined. They will prescribe treatment. It's not like Dr. Vet is pulling out the dough by constantly assigning additional examinations...
Vetspectrum is honest and conscientious!!!!
I wish them further development! THE BEST VET CLINIC!
Contact us, I recommend it. They took a little boy to be castrated. The receiving doctor is good, they did everything perfectly. And the prices are adequate.
There is something to compare it with. The general conclusion is that the prices are quite reasonable, the attitude towards the animals is very friendly. We sterilized our cake, we were satisfied with the service and professionalism.
A wonderful vet clinic. We saved my dog's life and health several times. Special thanks to the doctor Alexander Sergeevich Zaitsev. He received us after the end of working hours. He treated and sewed up wounds after being bitten by wild animals. Everything healed quickly under his professional supervision. Thanks!!
Olga Olegovna is a very attentive, intelligent specialist.They treated purulent otitis media in a kitten.Thank you for your patience and empathetic attitude to the animals.
Gleb Timofeevich Kovalev is a doctor from God! A stray cat was brought in, with a huge abscess, picked up on the way from Smilovich. I took it without an appointment, opened the process, gave my phone number if something goes wrong. ! A doctor from God! It is clear that he loves animals, feels sorry for them, feels sorry for them. That's who's in his place! I can't help but write about a young receptionist girl, she seems to be a paramedic, I don't remember what her name is. Thank you very much! It's only thanks to you that you listened to us, didn't push us away, and called a doctor... Our homeless bedosya has become a pet Badger! Once again, thank you very much!
I want to say thank you to Anastasia, we went with Buffy the rabbit, to see her on IVs.
She is a very pleasant girl, she gave advice on care and nutrition
Buffy is happy)
I want to share my opinion specifically about the DOCTOR Shimko Olga Vladimirovna, who works in this clinic, because I believe that it is not the walls and chairs that paint any institution, but the specialists!!!! Olga Vladimirovna is a professional in her field, for whom we have been traveling for more than 10 years all over the city, wherever she works. Thanks to her, our beloved cat Venya has been living for many years, although 10 years ago even the director of the clinic, where Olga Vladimirovna worked at that time, did not believe in our recovery and set us up for the worst. BUT Olga Vladimirovna said: "We will fight!" And we won! Since then, we've only been with her. She is always very attentive to patients, gives clear recommendations and advice, is always in touch (even late at night), no unnecessary procedures and tests. He treats animals very well, jokes, laughs, talks like equals. Thank you very much, Olga Vladimirovna, for your hard work! I highly recommend this doctor to everyone! You won't regret it!!
Wonderful vetklinika. I brought my dog for sterilization, the girl has no complications after the operation, she is healthy. Good attitude and friendliness of the staff.
I am very pleased with the work of the veterinary clinic, where my dog (Chihuahua) had a cesarean section. Everything went great, and my dog and her puppy are doing great. The doctors performed the operation professionally, their care and attention to the animals were at the highest level. I am grateful to all the staff of the clinic for their work and care!
We have contacted this veterinary clinic several times. It's not bad. Both the treatment of animals and the non-formal approach. And, by the way, regarding prices, everything is also very good. They offer options. And the fact that not everyone is helped - this happens in human life. In any case, I did not notice any indifference on the part of the staff.
Great clinic! Doctors know their business. Everything was done quickly and clearly. They conduct good consultations and give recommendations on animal care. The prices are excellent. The quality is good.
I will recommend it.
a wonderful clinic for our little brothers. Very professional doctors, with understanding for each animal. They give good recommendations, with humor. No overpriced prices, everything is in fact. They operated on a lapdog on the teeth, everything went fine! I recommend it for small breeds. And a huge concern from Gleb Timofeevich and Olga Vladimirovna. Thank you.
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Надежда Ш.
Level 3 Local Expert
December 11, 2024
The cat had a wound that did not heal. The doctor prescribed antibiotics without checking the gastrointestinal tract. About the middle of taking antibiotics, the cat began to refuse to eat and lose weight quickly. We applied again, the doctor only said to add probiotics to the food, the gastrointestinal tract was not checked again. Probiotics did not help in any way. The cat began to fade away before my eyes. We went to another clinic, had an ultrasound and it turned out that the cat's endometrium was destroyed, and nothing would help her restore it. She lived on maintenance therapy for another month after that (two months after starting taking antibiotics) and died.
The cat was not old and healthy, very cheerful. It is a pity that antibiotics are prescribed right and left without even checking whether they can be taken by a particular animal at all and indifferently "correct" the situation and treat ulcers with probiotics.
Before I got to the vet clinic for an appointment, I read a lot of reviews. I made an appointment with a doctor, Alexander Sergeevich Zaitsev. We were greeted with a smile and kindly. They invited me to the doctor's office. The doctor listened very carefully and also carefully examined our pet cat, Peach. I want to express my gratitude to this magnificent, wonderful doctor. The doctor is just GREAT. It combines. I will recommend kindness and professionalism to everyone who has pets.
Thanks to the experts who saved my 11-year-old friend and family member! Promptly, competently, with compassion and kindness! May God grant you all health and well-being! I recommend this vet clinic to my friends.
We arrived at the clinic urgently with a torn wound on the dog's muzzle. The staff worked at the highest level, cheered and calmed us and the dog. The wound was promptly taken and sewn up without anesthesia!!! Doctor Gleb Timofeevich is really a professional! Please excuse me for staining the floor of the clinic with blood.... Thank You Very Much!
The clinic, which you can trust your pet, has seen this repeatedly. Gleb Timofeevich was recommended to me by a close person who certainly would not wish evil, since then we clearly know who to turn to for treatment. The best specialist I've ever met. The clinic staff is friendly, professionals will find an approach to each animal!
Many thanks to all the veterinarians of this clinic. Very kind, sympathetic people and professionals in their field. They helped my age kitty (17 years old is a decent age for a cat, after all), I hope we'll live longer)))
I do not advise you to visit this institution!!! There is one price on the phone, you arrive at another, the next day it turns out to be a completely different price for the same service. They don't even know their price list. The doctor takes payment for washing the gland as for a purulent wound, and is also rude!!!
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This is the only place we go to treat a dog. Everything is always at the highest level, they will serve, give recommendations and also sit with the dog so that you can quickly go to the pharmacy
Лячыла спачатку мамінага сабаку,потым свайго ката ў Вольгі Уладзіміраўны. Чалавечныя адносіны да жывел. А таксама высокі прафесіяналізм.
Ката ўвогуле вылечыла,дзякуючы яе назначэнням,ад цяжкай віруснай інфекцыі.
My daughter came by appointment to vaccinate the cat. As a result, I waited another 20 minutes and was late for the event. I went there to transfer the vaccination to an international passport, the doctor in front of me scolded the girl from the reception that she had not done HIS job... I would like to be more polite and without delay!
I would like to express my gratitude to the Vetspectrum clinic. But I would like to mention the veterinarian, Artem Valeryevich Zubkov, with my special immeasurable gratitude. A true professional in his field. I am a zoo volunteer and recently another "rescue" took place in my life. I took 3 Chihuahua dogs from unsuitable conditions. The dogs were in a very neglected, exhausted state. Without thinking about anything but saving them, I called Artyom Valeryevich, told him the situation and he, supporting me, told me to go to the clinic right away. It was his shift. When we arrived at the clinic, Artem Valerievich and Andrey Georgievich conducted an examination, provided first aid, performed the necessary procedures, prescribed appointments and sent us home to recover and recover. I also want to note the individual approach to Artem Valeryevich's clients. Always in touch, he will consult on any issue and explain everything clearly. One of the dogs was pregnant, and even had to call Artem Valeryevich at home. We went through the whole path of recovery and treatment of all dogs with him. So to speak, for better or for worse.
Most recently, we had a planned operation for a dog (sterilization and cleaning of tartar), which was also performed by Artyom Valeryevich. The operation was quick and successful. Our baby recovered quickly. Again, because the doctor was always in touch, promptly responded to all the nuances of postoperative recovery, consulted and, if necessary, prescribed examinations. Once again, we express our GREAT GRATITUDE! Success and prosperity in your hard work!
In the attached photos, the dogs, who were helped by Artyom Valerievich, Send greetings
Excellent specialists, it is not the first time I have addressed the health of my dogs, always a wonderful attitude to animals and their owners, as well as very clear and professional appointments, recommendations and treatment
The cat was sterilized. Everything went well. The cat recovered quickly, and the suture healed successfully. Thank you for the work done and attention!
The worst place I 've ever met . I came with a cat . The cat barely ate . The "veterinarian" examined, said that the problem was in the tooth, and he could not pull it out, stupidly picked it up. I started pushing a full blood test (bio) for 70 rubles, and there they say we'll see. I took 40 rubles for the inspection , But in fact I did NOTHING . I hope this money will be useful to him for a linguist .
I would like to express my great gratitude to Olga Vladimirovna Shimko for her qualified help, additional recommendations and a good attitude towards animals. Nothing superfluous, everything is in fact.
A very pleasant and positive doctor.
It's a very cool clinic.
All the staff are excellent specialists, but special thanks to Olga Nikolaevna. She is our sorceress, our fairy, and we never stop thanking her. From the first time she took up our Family, and did not rush us. Now just go to her🥰🥰🥰🥰