I must say right away - Luck is much more profitable than other operators if you need to travel a short distance through traffic jams (for example, in the city center). The tariff of 0.15+0.28 (per minute and km) allows you to save almost twice. In addition, one of the advantages for me personally is a subscription of 70 minutes (+20 km) for 12.9rubles: I have verified that in 60 minutes (other operators offer such a subscription without mileage included) I often do not have time to do everything that is planned in the city. And in 70 minutes - just. Among the disadvantages - in my area - Lebyazhy it is extremely rare to find a free car... Apparently, Vesukha is not very popular among the residents of the district... It's a pity. In addition, there are not enough night or lunch fares... My promo code ZHSCBI - get 5 bonus rubles for the first trip!
Unfortunately, I am completely disappointed with the service. After the last trip with vesukha, a fine of 480 rubles was removed for drifting. I completely disagree with the fine, I tried to contact the staff. Technical support sends it to the security department, communication with this department takes place only through e-mail, in the correspondence of which only one answer came, about using the parking brake 4 times at speeds from 9 to 25 km / h. The contract prohibits intentionally sending a car into a controlled and uncontrolled skid. I didn't break the rules of the contract! He asked me to contact me three times by phone through several calls to technical support and letters to the security department, the answers from which do not come. An employee of this department contacted me, said that they have good REASON TO BELIEVE that there was a drift. No one has provided any evidence. I had a pleasant conversation with the employee on the phone and promised to reconsider this issue. Unfortunately, no one else called or wrote. The number of this department has been unavailable for two days, alas. The company does not want to go to the meeting either. There have never been any violations, and so 15 basic values were written off on the "basis of belief". It's a shame, sad, especially from the indifference on the part of the company. I do not recommend it!!!
You guys have terrible service , I tried it once and I understand that I closed the carsharing for myself forever, got into the car on 02/22/2022 and it did not start , the operator did not understand what was the matter for 5 minutes , then called another , he said sorry the car does not work , find another car . Considering that I already walked 25 minutes from my place (independence 193a/19) to independence 202k3 kia car dealership (there was a car there) and it was still 30 minutes to walk to the next car , it was absurd . The money was written off , it was not returned . Nothing was reimbursed . Your service is terrible! I really hope that the management/founders. They will see this review . And they will begin to act somehow, without losing customers at the start!)
It took me so long to write a review of this company... Bravo. No, really. This is the best carsharing. Everything is ingenious and simple. Tariffs are much more pleasant than in other services. What seems right to me is that not only the time spent is counted, but also the km traveled. This is reality, this is normal... THIS IS LOGICAL, and not just to spend money for the time of use. For example. Today, during rush hour, I spent 30 minutes on the road. If you compare it with hello, then it would be 10 rubles... The luck has reduced the price per minute during rush hour... total: 5 rubles. Promotions: guys, thank you so much for them, it's BRILLIANT again. Not only do you drive these cars because you need to, like it, but you also get discounts if you leave 20p a week. Yes, I specifically now leave 20p for a week on a lucky break to have a discount. I think it's even smart from a marketing point of view. Cars: well, the luck has failed here. I'm sorry... No, the cars are great, and you don't need any others. Moreover, having a fleet of various cars does not seem to me advisable from the point of view of repair. It is better to understand and repair one model well than different and poorly. But, compared to other services, there are few cars. Sorry. I wish you to get as many cars as possible. Thanks again so much for your service. For me, Luck is a wonderful service. And thanks a lot to the technical support. They have a kid there (it seems to me that I've already got him))) I always forget the AUX wire in the car, fuck me. He helps a lot. Anyway, at the time of the Internet shutdown (we all remember autumn), the guys helped. I work in the field of technical support myself and usually they forget to mention us. And so. Respect to you guys. You are also a very important part of Luck!
Guys who write about fines, etc.,
1) Cars need to be checked. Even yours, when you're going to go. Well, you never know what a bad one she took off a couple of bolts from the wheels. Even traffic regulations require this... So here you are your own evil pinocchio. And rental property needs to be checked three times more carefully. Well, not your car, well, turn on your head ...
2) Disconnecting from the service. I think someone is going dark. And I'm more than sure that I'm not lucky. All carsharing companies use equipment to monitor the car's performance and movements. Yes, it's trivial, to show you the car on the map, there must be a GPS tracker in the car. The service also sees your speed, how fast you accelerate. I've heard about stories about people who played checkers (well, they won't track it here), the gas hit the floor and went around the city 80-90... such people should not be disabled and fined, but their rights should be taken away. A car is a means of increased danger. 80-90 in the city - an accident will happen quickly; checkers - you create an emergency situation, an accident is possible; gas in the floor - you will kill the car on * ren. Yes, they disconnect from the service. and they are doing the right thing. Not only cars save people from such things, but also people.
P.S.: Luck, stupidly van love <3
P.S.(P.S.): Guys, I will be grateful if you install Luck. This way we can raise the service, increase the fleet of cars. And if you liked the review, then I will be grateful if you use my promo code: RF1OG0. It will be my pleasure. (well, how not to try to promote your promo code : D)
I wish you all a good day! No nail, no rod, and pleasant trips with Luck :)
For me, the best carsharing in Minsk. Do you want to try it? Enter the promo code DABRO7 during registration and ride for 5 rubles for free. It is also suitable for Anytime. For Hello, the promo code is DABRO. Vesukha is a good carsharing, with very pleasant Kia Rio X-line. I wish the team luck and good health to everyone. Increase your fleet without additional costs and losses, you deserve it.
In my opinion, the best carsharing! Clean, comfortable, and most importantly new (and not Polo :) cars. Constant promotions and discounts. A responsive support service (but fortunately everyone has one) and customer care. A great rate from others, although for some it may not be an advantage.
I arrived at the parking lot near the house, I'm in a Loshitsky sleeping bag. The territory to the Mkad, the blue zone is 5 meters from the parking lot.... I called the line, I was told that yes, we understand everything, but we need to park in the blue zone. In this regard, it was necessary to roll over another 2 rubles, because it is almost impossible to find a free place in the yard, or leave it in the wrong place. I parked in a 10-minute walk from the house. "Thank you."
Disgusting service and maintenance. I used it for a month, then my account was blocked. At the same time, no one explained what was the matter. Just to find out what the problem is, the technical support service promised to perform some kind of quest with several letters to some security service after that, they may tell me what the reason for the blockage is
I always use it with pleasure! The cars are in excellent condition, the support service works clearly and smoothly, if there was a question, they always helped quickly
I used the service, everything was OK, today I come home, finish the trip, and he writes to me. It is impossible to complete, the car is out of the zone. I don't understand what happened, I look at the phone, and they turned off all the crap. I had to go to vaupshasov to park the car and walk 1.5 km with my things in the cold. And now they want to say that this is a service?????? Put it in the basket!!!!
Very poor service. I was driving alone at night and did not notice that the back of the cabin was dirty. Not understanding the situation, they were accused of transporting animals, threatened with fines, then blocked. My evidence was not listened to at all, answering the same thing: "We have expressed our position. We see no point in further dialogue." I do not recommend it, very unprofessional guys
It always helps out when you need to stop by on business, comfortable cars, always clean and well-groomed. nice people to support and good rates. there are always some promotions.
Cars don't close the first time, there are always some bugs, and they don't compensate for these bugs. You'd better use hello and anytime. I highly recommend it.
Nice and clean cars . My daughter forgot the tablet in the back seat and a day later, when they came to their senses, no one took the tablet ( thanks to conscientious carsharing users ) and the support service facilitated his return .
Uninformatively, I took the car for 28 minutes, thinking that it would be cheaper than a taxi, so not only did I pay x2, I also did not get to where I needed to, because it is 200 meters from the border
They could not register for temporary residence. Hello was approved without any problems.
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Level 15 Local Expert
March 31, 2020
Great support. Nice and funny KIA and little Ravons. They monitor the condition of the car well. They treat traffic violations harshly. A good application. There are glitches, but they are not critical.
There are favorable rates and promotions.
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Anonymous review
April 4, 2020
Good, clean cars, responsive support, convenient rates. Prosperity to the service!